Sherman Associates
Lead Maintenance Technician - Midtown Exchange
Sherman Associates, Minneapolis, Minnesota, United States, 55400
Lead Maintenance Technician - Midtown Exchange
Join to apply for the Lead Maintenance Technician - Midtown Exchange role at Sherman Associates. If you are passionate about helping others and are knowledgeable in facilities repair and maintenance, we have the right opportunity for you. Sherman Associates hires resident-focused and skilled maintenance talent who strive to solve, repair and troubleshoot a wide range of complex and preventative facilities responsibilities. We offer a challenging, fast-paced, and rewarding experience aligned with our mission, vision, and values. Overview
This role works at Sherman’s Midtown Exchange affordable apartments in South Minneapolis (235 units). Schedule
The schedule for this role is Monday – Friday, 8:00 AM – 4:30 PM. Some evening and weekend on-call rotations are required. An on-call incentive program is available; ask about it. Essential Functions
Completes general maintenance and upkeep responsibilities including minor plumbing, electrical, HVAC, light carpentry, painting, and landscaping. Responds to open work orders and resolves resident/tenant requests within 24 hours. Prepare and turn vacated apartment units within a 24-hour period (5 days if not immediate). All vacated apartments must be painted, thoroughly cleaned, carpets shampooed, and repairs done in a timely and impeccable manner. Assists in scheduling and completing preventive maintenance for buildings and building equipment. Hands-on work of all building repairs, preventative maintenance, and general upkeep of the facility with special attention to more involved operations or projects. Uses a variety of hand and power tools, electric meters, and material handling equipment in performing duties. Walks the property daily to ensure resident/tenant property rules are followed, and the property is clean and in good maintenance condition. Works on the last day and first day of each month until responsibilities are completed; some overtime may be required. Evening and weekend on-call rotations as required. Assists in maintaining sufficient maintenance supply stock. Assists in contracting all outside vendors and taking bids for special projects or extensive maintenance. Obtains approvals for expenditures and maintains budgets. Maintains exterior grounds and interior common areas in quality, presentable condition. Maintains customer service and excellent relations with residents, tenants, vendors, and other external or internal organizations. Must be respectful of resident/tenant privacy, including specific commercial tenant needs. Works as a team player and interacts with all internal and external customers in a friendly and efficient manner. Keeps management informed at all times in the areas of property conditions, resident/tenant complaints, and suggestions for improvement of property performance. Regularly coordinates unit inspections in partnership with management. Reviews turnover schedule regularly with management team. Reports resident/tenant lease and policy violations to management. Other tasks and duties as assigned based on business need; evening and weekend on-call rotations required. Produces required volume of work by planning, organizing, and prioritizing work duties. Works designated schedule and adheres to Sherman Associates attendance policy. Follows grooming and appearance standards, general work rules, and all policies/procedures. Maintains a clean and safe work environment and follows all safety and emergency procedures. Attends all required meetings and training sessions, including travel to corporate headquarters as needed. Supervisory Responsibility
While this position has no direct reports, it is expected to exhibit strong leadership qualities, including mentoring/training of other maintenance staff, assisting property management in prioritizing and delegating work orders, and coordinating vendor work. Minimum Requirements
High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience. 1-4 years of experience in maintenance or related carpentry/construction; ideally in residential or commercial real estate. Special boilers license or willingness to obtain one, if applicable. Certified Pool Operator (CPO) or willingness to obtain one, if applicable. Must provide own hand tools. Current and valid driver's license required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record. Willingness and ability to run errands to hardware stores for maintenance supplies, cleaning supplies, or other items. Excellent verbal, written, and presentation skills; ability to communicate effectively with community tenants, vendors/external parties, and across corporate divisions. Must live within 30 minutes of the property to meet on-call standards and expectations. As applicable, must possess a valid driver's license, reliable vehicle with insurance and a safe DMV driving record. A passion for the mission, vision, and values of Sherman Associates. Office hours may vary due to the specific needs of the portfolio. Work Environment
Frequently exposed to fumes or airborne particles, moving mechanical parts, and vibration. The work environment can be loud. Physical Requirements
Must be able to move around freely throughout the property and office; requirements vary day to day. Must be able to lift over 50 lbs, occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity. Additional Screening Requirements
Current and valid driver's license required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record. Successful completion of pre-employment strength test or CRT examination is required. Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71. Compensation And Benefits
Pay Range: $29-30/hour + commission/bonus eligibility. Pay is based on experience, skills, and knowledge brought to the position. Medical, dental and vision insurance plans Employer-paid short term disability Employer-paid life insurance Additional supplemental insurance policies including voluntary accident and illness; hospital indemnity; long-term disability Employer-paid employee assistance program Fully vested 401k company match program 9 paid holidays and a competitive PTO program Sherman Associates' Starbucks and Hotel discounts Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply. This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position. Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com.
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Join to apply for the Lead Maintenance Technician - Midtown Exchange role at Sherman Associates. If you are passionate about helping others and are knowledgeable in facilities repair and maintenance, we have the right opportunity for you. Sherman Associates hires resident-focused and skilled maintenance talent who strive to solve, repair and troubleshoot a wide range of complex and preventative facilities responsibilities. We offer a challenging, fast-paced, and rewarding experience aligned with our mission, vision, and values. Overview
This role works at Sherman’s Midtown Exchange affordable apartments in South Minneapolis (235 units). Schedule
The schedule for this role is Monday – Friday, 8:00 AM – 4:30 PM. Some evening and weekend on-call rotations are required. An on-call incentive program is available; ask about it. Essential Functions
Completes general maintenance and upkeep responsibilities including minor plumbing, electrical, HVAC, light carpentry, painting, and landscaping. Responds to open work orders and resolves resident/tenant requests within 24 hours. Prepare and turn vacated apartment units within a 24-hour period (5 days if not immediate). All vacated apartments must be painted, thoroughly cleaned, carpets shampooed, and repairs done in a timely and impeccable manner. Assists in scheduling and completing preventive maintenance for buildings and building equipment. Hands-on work of all building repairs, preventative maintenance, and general upkeep of the facility with special attention to more involved operations or projects. Uses a variety of hand and power tools, electric meters, and material handling equipment in performing duties. Walks the property daily to ensure resident/tenant property rules are followed, and the property is clean and in good maintenance condition. Works on the last day and first day of each month until responsibilities are completed; some overtime may be required. Evening and weekend on-call rotations as required. Assists in maintaining sufficient maintenance supply stock. Assists in contracting all outside vendors and taking bids for special projects or extensive maintenance. Obtains approvals for expenditures and maintains budgets. Maintains exterior grounds and interior common areas in quality, presentable condition. Maintains customer service and excellent relations with residents, tenants, vendors, and other external or internal organizations. Must be respectful of resident/tenant privacy, including specific commercial tenant needs. Works as a team player and interacts with all internal and external customers in a friendly and efficient manner. Keeps management informed at all times in the areas of property conditions, resident/tenant complaints, and suggestions for improvement of property performance. Regularly coordinates unit inspections in partnership with management. Reviews turnover schedule regularly with management team. Reports resident/tenant lease and policy violations to management. Other tasks and duties as assigned based on business need; evening and weekend on-call rotations required. Produces required volume of work by planning, organizing, and prioritizing work duties. Works designated schedule and adheres to Sherman Associates attendance policy. Follows grooming and appearance standards, general work rules, and all policies/procedures. Maintains a clean and safe work environment and follows all safety and emergency procedures. Attends all required meetings and training sessions, including travel to corporate headquarters as needed. Supervisory Responsibility
While this position has no direct reports, it is expected to exhibit strong leadership qualities, including mentoring/training of other maintenance staff, assisting property management in prioritizing and delegating work orders, and coordinating vendor work. Minimum Requirements
High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience. 1-4 years of experience in maintenance or related carpentry/construction; ideally in residential or commercial real estate. Special boilers license or willingness to obtain one, if applicable. Certified Pool Operator (CPO) or willingness to obtain one, if applicable. Must provide own hand tools. Current and valid driver's license required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record. Willingness and ability to run errands to hardware stores for maintenance supplies, cleaning supplies, or other items. Excellent verbal, written, and presentation skills; ability to communicate effectively with community tenants, vendors/external parties, and across corporate divisions. Must live within 30 minutes of the property to meet on-call standards and expectations. As applicable, must possess a valid driver's license, reliable vehicle with insurance and a safe DMV driving record. A passion for the mission, vision, and values of Sherman Associates. Office hours may vary due to the specific needs of the portfolio. Work Environment
Frequently exposed to fumes or airborne particles, moving mechanical parts, and vibration. The work environment can be loud. Physical Requirements
Must be able to move around freely throughout the property and office; requirements vary day to day. Must be able to lift over 50 lbs, occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity. Additional Screening Requirements
Current and valid driver's license required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record. Successful completion of pre-employment strength test or CRT examination is required. Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71. Compensation And Benefits
Pay Range: $29-30/hour + commission/bonus eligibility. Pay is based on experience, skills, and knowledge brought to the position. Medical, dental and vision insurance plans Employer-paid short term disability Employer-paid life insurance Additional supplemental insurance policies including voluntary accident and illness; hospital indemnity; long-term disability Employer-paid employee assistance program Fully vested 401k company match program 9 paid holidays and a competitive PTO program Sherman Associates' Starbucks and Hotel discounts Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply. This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position. Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com.
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