LG Electronics North America
Product Support Engineer - Chiller
LG Electronics North America, Alpharetta, Georgia, United States, 30239
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Product Support Engineer - Chiller
role at
LG Electronics North America .
Overview Product Support Engineer for chillers (scroll, screw and centrifugal) responsible for managing and supporting the chiller product line to help meet key engineering initiatives in product support, applications, knowledge transfer, industry alignment, and regulatory compliance.
Responsibilities
Product Support And Application: Identify strategic product needs and requirements to feed Product Management; develop application scenarios and requirements; provide technical reviews for new/existing products and materials; review product design against requirements; develop competitive product and application strategies; create/edit/review catalogs, submittals, installation manuals, operation manuals, engineering manuals, product presentations, etc.; support product compliance and code application (DOE, AHRI, UL, building code, and other requirements).
Product Applications And Knowledge Transfer: Support proper hot water and chilled water product applications and knowledge transfer to the field through creating applications materials and providing product/applications training to LG sales teams and LG reps; work with sales and LG reps on specific applications challenges; support/collaborate with operations team to ensure escalated aftermarket support.
Industry And Market: Keep track of industry developments, competitive products, and overall industry movement to ensure alignment of product and application strategy; be aware of developments in standards committees to ensure LG can meet coming code changes; continue discussions with sales team and reps to keep up with market developments and gather information to further develop competitive product and application strategies; track regulatory developments and influence testing and certification standard developments that affect product categories.
Qualifications
Bachelor of Science in Mechanical Engineering, Electrical Engineering or equivalent.
Minimum 2 years’ experience in US commercial chilled water industry, or relevant commercial HVAC experience.
Experience in HVAC chilled water systems, facilities engineering, data centers, hydronics, piping and wiring schematics; technical product applications support; successful history of interaction with factory R&D teams; knowledge of heat pump systems is a plus; experience as Applications Engineer or related roles such as Consulting Engineer, Contracting, New Equipment or Service Sales, or Product Management.
Recruiting Range:
$99,000—$108,000 USD
Benefits
No-cost employee premiums for you and your eligible dependents for medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered to Temporary/Contractors
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants: LG is an equal opportunity employer. We provide equal employment opportunity to all individuals regardless of protected characteristics. LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.
Salary transparency: LG considers multiple factors in compensation decisions, and the listed salary range may not reflect geographic differentials.
Location: Atlanta, GA
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: Consumer Electronics
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Product Support Engineer - Chiller
role at
LG Electronics North America .
Overview Product Support Engineer for chillers (scroll, screw and centrifugal) responsible for managing and supporting the chiller product line to help meet key engineering initiatives in product support, applications, knowledge transfer, industry alignment, and regulatory compliance.
Responsibilities
Product Support And Application: Identify strategic product needs and requirements to feed Product Management; develop application scenarios and requirements; provide technical reviews for new/existing products and materials; review product design against requirements; develop competitive product and application strategies; create/edit/review catalogs, submittals, installation manuals, operation manuals, engineering manuals, product presentations, etc.; support product compliance and code application (DOE, AHRI, UL, building code, and other requirements).
Product Applications And Knowledge Transfer: Support proper hot water and chilled water product applications and knowledge transfer to the field through creating applications materials and providing product/applications training to LG sales teams and LG reps; work with sales and LG reps on specific applications challenges; support/collaborate with operations team to ensure escalated aftermarket support.
Industry And Market: Keep track of industry developments, competitive products, and overall industry movement to ensure alignment of product and application strategy; be aware of developments in standards committees to ensure LG can meet coming code changes; continue discussions with sales team and reps to keep up with market developments and gather information to further develop competitive product and application strategies; track regulatory developments and influence testing and certification standard developments that affect product categories.
Qualifications
Bachelor of Science in Mechanical Engineering, Electrical Engineering or equivalent.
Minimum 2 years’ experience in US commercial chilled water industry, or relevant commercial HVAC experience.
Experience in HVAC chilled water systems, facilities engineering, data centers, hydronics, piping and wiring schematics; technical product applications support; successful history of interaction with factory R&D teams; knowledge of heat pump systems is a plus; experience as Applications Engineer or related roles such as Consulting Engineer, Contracting, New Equipment or Service Sales, or Product Management.
Recruiting Range:
$99,000—$108,000 USD
Benefits
No-cost employee premiums for you and your eligible dependents for medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered to Temporary/Contractors
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants: LG is an equal opportunity employer. We provide equal employment opportunity to all individuals regardless of protected characteristics. LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.
Salary transparency: LG considers multiple factors in compensation decisions, and the listed salary range may not reflect geographic differentials.
Location: Atlanta, GA
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: Consumer Electronics
#J-18808-Ljbffr