Rutgers University
Clinical Services Representative II (Multiple Vacancies)
Rutgers University, New Brunswick, New Jersey, us, 08933
Overview
New Jersey's academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and six centers and institutes that focus on cancer treatment and research, neuroscience, clinical and translational research, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.
Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state including New Brunswick, Piscataway, Newark, Scotch Plains, Somerset, Blackwood, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary Rutgers, The State University of New Jersey, is seeking a Clinical Services Representative II for the Robert Wood Johnson Medical School. The RWJMG Clinical Services Representative II performs administrative tasks as assigned to support effective and efficient office operations. Among the key duties of this position are the following:
Answers the telephone with a pleasant demeanor, always identifying self, and location.
Competently performs the following financial functions based on assignment: Scheduling, pre-registration, recording patient arrival, administering financial and HIPAA paperwork, obtaining necessary signatures, receiving referral and pre-certification numbers; performs online insurance verification to assist patient with their payment options.
Advises patients regarding preparation of necessary forms; counsels patients regarding paperwork requirements.
Maintains computer databases entering changes in demographic, insurance, and other information as required.
Collects co pays, and posts in the financial system; administers receipts and prepares necessary paperwork for later reconciliation of the batch transactions.
Processes, researches and answers any verbal or written routine patient billing inquiries in a timely manner. Refers more complex inquiries to appropriate individual or area in accordance with established policies and procedures.
Enters charges for assigned department; reviews, edits and corrects problems with the charge entry.
FLSA Nonexempt
Grade 177
Salary Details
Minimum Salary: 26.480
Mid Range Salary: 26.980
Maximum Salary: 27.790
Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:
Medical, prescription drug, and dental coverage
Paid vacation, holidays, and various leave programs
Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
Employee and dependent educational benefits
Life insurance coverage
Employee discounts programs
For detailed information on benefits and eligibility, please visit:
http://uhr.rutgers.edu/benefits/benefits-overview .
Position Status Full Time
Working Hours Standard Hours: 40.00
Work Arrangement This position requires a fully on-site work arrangement.
Union Description Teamsters 97
Payroll Designation PeopleSoft
Terms of Appointment Staff - 12 month
Position Pension Eligibility PERS
Posting Details Posting Number: 25ST2154
Posting Open Date:
Regional Campus: Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus: Downtown New Brunswick
City: New Brunswick
State: NJ
Location Details:
Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.
Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at: http://uhr.rutgers.edu/non-discrimination-statement
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Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state including New Brunswick, Piscataway, Newark, Scotch Plains, Somerset, Blackwood, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary Rutgers, The State University of New Jersey, is seeking a Clinical Services Representative II for the Robert Wood Johnson Medical School. The RWJMG Clinical Services Representative II performs administrative tasks as assigned to support effective and efficient office operations. Among the key duties of this position are the following:
Answers the telephone with a pleasant demeanor, always identifying self, and location.
Competently performs the following financial functions based on assignment: Scheduling, pre-registration, recording patient arrival, administering financial and HIPAA paperwork, obtaining necessary signatures, receiving referral and pre-certification numbers; performs online insurance verification to assist patient with their payment options.
Advises patients regarding preparation of necessary forms; counsels patients regarding paperwork requirements.
Maintains computer databases entering changes in demographic, insurance, and other information as required.
Collects co pays, and posts in the financial system; administers receipts and prepares necessary paperwork for later reconciliation of the batch transactions.
Processes, researches and answers any verbal or written routine patient billing inquiries in a timely manner. Refers more complex inquiries to appropriate individual or area in accordance with established policies and procedures.
Enters charges for assigned department; reviews, edits and corrects problems with the charge entry.
FLSA Nonexempt
Grade 177
Salary Details
Minimum Salary: 26.480
Mid Range Salary: 26.980
Maximum Salary: 27.790
Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:
Medical, prescription drug, and dental coverage
Paid vacation, holidays, and various leave programs
Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
Employee and dependent educational benefits
Life insurance coverage
Employee discounts programs
For detailed information on benefits and eligibility, please visit:
http://uhr.rutgers.edu/benefits/benefits-overview .
Position Status Full Time
Working Hours Standard Hours: 40.00
Work Arrangement This position requires a fully on-site work arrangement.
Union Description Teamsters 97
Payroll Designation PeopleSoft
Terms of Appointment Staff - 12 month
Position Pension Eligibility PERS
Posting Details Posting Number: 25ST2154
Posting Open Date:
Regional Campus: Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus: Downtown New Brunswick
City: New Brunswick
State: NJ
Location Details:
Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.
Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at: http://uhr.rutgers.edu/non-discrimination-statement
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