Johns Hopkins University
Primary Care Clinic Lab Coordinator (Student Health & Well-Being)
Johns Hopkins University, Baltimore, Maryland, United States, 21276
Primary Care Clinic Lab Coordinator (Student Health & Well-Being)
Student Health & Well-Being Primary Care (SHWB PC) is recruiting a Primary Care Clinic Lab Coordinator to work 5 days a week (40 hours per week) across the three primary care clinics on the Homewood, East Baltimore, and Washington D.C. campuses. This position reports directly to the Associate Directors of Primary Care at each site and the Associate Directors will share supervision. The Coordinator will work collaboratively with medical assistants at each site and provide backup coverage when medical assistants are out of the office.
The Coordinator manages compliance with Clinical and Laboratory Standards Institute (CLSI), Clinical Laboratory Improvement Amendments (CLIA), Maryland State DHMH, Johns Hopkins Hospital (JHH) and Accreditation Association for Ambulatory Health Care (AAAHC) standards in consultation with the Johns Hopkins Hospital (JHH) Point of Care Laboratory.
Responsibilities
Adhere to standard precautions and assure optimal laboratory safety and compliance within SHWB PC laboratories and clinics.
Monitor appropriate quality control of all laboratory functions and investigate and resolve any laboratory issues.
Maintain a system to report and track normal and abnormal laboratory results and distribute to clinicians. Maintain access for clinicians to laboratory records.
Track specimens and results routinely and ensure results are received in a timely and accurate manner.
Monitor HL7 messages from Quest, Beaker, Radiant, and MD and DC State Immunization Registries in Point and Click. Troubleshoot interfaces and resolve transport errors, sometimes with support from the EHR vendor.
Monitor specific abnormal screening results and chronic disease results to ensure documentation for tracking in Health Maintenance and Disease Management.
Monitor specimen collection, drawing, labeling, processing, and storing. Monitor test requisitions and reporting; specimen storage; and specimen validity and accuracy.
Conduct validation studies for any new procedures, tests, and equipment.
Update, document, and inform clinicians of any changes in specimen collection, lab procedures, and tests resulting from in‑house and outside reference laboratories.
Schedule equipment and instrument service maintenance and repair for all three clinics. Maintain and conduct internal quality assurance (QA) on instruments and equipment per manufacturer recommendations.
Document and retain all records for service, maintenance, and quality assurance.
Serve as the primary point of contact with Stanley Monitoring for vaccine fridge/freezer and specimen remote monitoring.
Serve as primary point of contact with clinical engineering, oxygen, liquid nitrogen, EOC, and supply vendors.
Submit CLIA applications for new testing and/or renewals. Troubleshoot and document laboratory and clinic equipment when malfunctioning per technical service and/or manufacturer recommendations.
Update laboratory test kits, procedures, and quality control (QC) per manufacturer recommendation.
Update procedures in Laboratory Procedure Manual. Update and revise Quality Control Logs for the laboratory, eyewash stations, and shower drain. Monitor that appropriate documentation is completed across sites.
Investigate laboratory‑related issues specific to test results, assays, sample integrity, controls, general policies, procedures, or discrepancies.
Monitor communicable disease reports and ensure triage nurses and providers have submitted documentation to the Health Department.
Provide patients with laboratory specimen collection and information as needed. Develop patient collection education/information.
Maintain inventory utilizing EHR Inventory Program: track, order, rotate, and stock laboratory tests and clinic supplies in all three locations.
Other duties as assigned.
Schedule Monday‑Friday, 8:30 am to 5:00 pm. Will include being available on limited evenings and weekends for extended clinic hours, outreach programs, and crisis or emergency response.
Minimum Qualifications
High School Diploma or graduation equivalent.
Three years of related experience.
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Bachelor of Science Degree.
Board Certified by the American Society of Clinical Pathologists (ASCP).
Successful completion of a Medical Assistant School Certificate Program.
Certification or registration nationally, as applicable.
AED / CPR Certified.
Special Skills & Knowledge
Experience working with diverse patient populations and appreciate and relate effectively to individuals who hold multiple intersecting identities, including historically marginalized and under‑represented populations.
Knowledge of Microsoft Office Suite, including Teams, Outlook, SharePoint, Excel, and Word.
Knowledge of Power DMS is helpful.
Must successfully complete all required and ongoing electronic health records and scheduling system trainings as directed.
Must complete all required HIPAA and any other specified online training courses deemed necessary.
Demonstrated excellent written and oral communication and organizational skills.
Philosophical commitment to the care, development, and education of students and learners.
Possess excellent communication, writing, and organizational skills.
Demonstrate knowledge and ability to collaborate with a Lab Consultant for effective operation of the SHWB PC laboratories.
Committee Participation Attend and participate in committees assigned by the supervisor.
Equal Opportunity Employer & EEO Statements All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Johns Hopkins University is an Equal Opportunity Employer and complies with applicable laws and regulations. The University values diversity, equity and inclusion and advances these through its key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Accommodation & Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. The pre‑employment physical for clinical positions may require documentation of immune status against Rubella, Rubeola, Mumps, Varicella, Hepatitis B, and Tdap, and may include vaccination documentation administered at the Occupational Health office.
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The Coordinator manages compliance with Clinical and Laboratory Standards Institute (CLSI), Clinical Laboratory Improvement Amendments (CLIA), Maryland State DHMH, Johns Hopkins Hospital (JHH) and Accreditation Association for Ambulatory Health Care (AAAHC) standards in consultation with the Johns Hopkins Hospital (JHH) Point of Care Laboratory.
Responsibilities
Adhere to standard precautions and assure optimal laboratory safety and compliance within SHWB PC laboratories and clinics.
Monitor appropriate quality control of all laboratory functions and investigate and resolve any laboratory issues.
Maintain a system to report and track normal and abnormal laboratory results and distribute to clinicians. Maintain access for clinicians to laboratory records.
Track specimens and results routinely and ensure results are received in a timely and accurate manner.
Monitor HL7 messages from Quest, Beaker, Radiant, and MD and DC State Immunization Registries in Point and Click. Troubleshoot interfaces and resolve transport errors, sometimes with support from the EHR vendor.
Monitor specific abnormal screening results and chronic disease results to ensure documentation for tracking in Health Maintenance and Disease Management.
Monitor specimen collection, drawing, labeling, processing, and storing. Monitor test requisitions and reporting; specimen storage; and specimen validity and accuracy.
Conduct validation studies for any new procedures, tests, and equipment.
Update, document, and inform clinicians of any changes in specimen collection, lab procedures, and tests resulting from in‑house and outside reference laboratories.
Schedule equipment and instrument service maintenance and repair for all three clinics. Maintain and conduct internal quality assurance (QA) on instruments and equipment per manufacturer recommendations.
Document and retain all records for service, maintenance, and quality assurance.
Serve as the primary point of contact with Stanley Monitoring for vaccine fridge/freezer and specimen remote monitoring.
Serve as primary point of contact with clinical engineering, oxygen, liquid nitrogen, EOC, and supply vendors.
Submit CLIA applications for new testing and/or renewals. Troubleshoot and document laboratory and clinic equipment when malfunctioning per technical service and/or manufacturer recommendations.
Update laboratory test kits, procedures, and quality control (QC) per manufacturer recommendation.
Update procedures in Laboratory Procedure Manual. Update and revise Quality Control Logs for the laboratory, eyewash stations, and shower drain. Monitor that appropriate documentation is completed across sites.
Investigate laboratory‑related issues specific to test results, assays, sample integrity, controls, general policies, procedures, or discrepancies.
Monitor communicable disease reports and ensure triage nurses and providers have submitted documentation to the Health Department.
Provide patients with laboratory specimen collection and information as needed. Develop patient collection education/information.
Maintain inventory utilizing EHR Inventory Program: track, order, rotate, and stock laboratory tests and clinic supplies in all three locations.
Other duties as assigned.
Schedule Monday‑Friday, 8:30 am to 5:00 pm. Will include being available on limited evenings and weekends for extended clinic hours, outreach programs, and crisis or emergency response.
Minimum Qualifications
High School Diploma or graduation equivalent.
Three years of related experience.
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Bachelor of Science Degree.
Board Certified by the American Society of Clinical Pathologists (ASCP).
Successful completion of a Medical Assistant School Certificate Program.
Certification or registration nationally, as applicable.
AED / CPR Certified.
Special Skills & Knowledge
Experience working with diverse patient populations and appreciate and relate effectively to individuals who hold multiple intersecting identities, including historically marginalized and under‑represented populations.
Knowledge of Microsoft Office Suite, including Teams, Outlook, SharePoint, Excel, and Word.
Knowledge of Power DMS is helpful.
Must successfully complete all required and ongoing electronic health records and scheduling system trainings as directed.
Must complete all required HIPAA and any other specified online training courses deemed necessary.
Demonstrated excellent written and oral communication and organizational skills.
Philosophical commitment to the care, development, and education of students and learners.
Possess excellent communication, writing, and organizational skills.
Demonstrate knowledge and ability to collaborate with a Lab Consultant for effective operation of the SHWB PC laboratories.
Committee Participation Attend and participate in committees assigned by the supervisor.
Equal Opportunity Employer & EEO Statements All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Johns Hopkins University is an Equal Opportunity Employer and complies with applicable laws and regulations. The University values diversity, equity and inclusion and advances these through its key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Accommodation & Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. The pre‑employment physical for clinical positions may require documentation of immune status against Rubella, Rubeola, Mumps, Varicella, Hepatitis B, and Tdap, and may include vaccination documentation administered at the Occupational Health office.
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