Inside Higher Ed
Primary Care Clinic Lab Coordinator (Student Health & Well-Being)
Inside Higher Ed, Baltimore, Maryland, United States, 21276
Primary Care Clinic Lab Coordinator (Student Health & Well‑Being)
Work 5 days a week (40 hours) across the three primary care clinics on the Homewood, East Baltimore, and Washington D.C. campuses. This position reports directly to the Associate Directors of Primary Care at each site.
Pay and Compensation Base pay range: $18.20/hr – $33.90/hr.
Specific Duties & Responsibilities
Adhere to standard precautions and assure optimal laboratory safety and compliance within SHWB PC laboratories and clinics. Update the clinic staff on any changes to optimize safety.
Monitor appropriate quality control of all lab functions. Investigate and resolve any laboratory issues.
Maintain a system to report and track normal and abnormal laboratory results and distribute to clinicians. Maintain a system for clinicians to access all laboratory records and results.
Track specimens and results routinely and ensure results are received in a timely and accurate manner.
Monitor HL7 Messages from Quest, Beaker, Radiant, and MD and DC State Immunization Registries in Point and Click. Troubleshoot interfaces and resolve transport errors, sometimes with support from the EHR vendor.
Monitor specific abnormal screening results, including titers, IGRA, PAP cytology, breast imaging, and CRC, to ensure these are documented for tracking in Health Maintenance.
Monitor specific abnormal chronic disease results, including Hemoglobin A1C, HIV VL, CD4 count, microalbumin, etc., to ensure these are documented for tracking in Disease Management.
Monitor appropriate specimen collection, drawing, labeling, processing, and storing of tests. Monitor test requisitions and test reporting; specimen storage; and specimens sent out to ensure specimen validity and the accuracy of results.
Conduct validation studies for any new procedures, tests, and equipment.
Update, document, and inform clinicians of any changes in specimen collection, lab procedures, and tests resulting from in‑house and outside reference laboratories.
Schedule equipment and instrument service maintenance and repair for all three clinics. Maintain and conduct internal quality assurance (QA) on instruments and equipment in accordance with the manufacturer’s recommendations.
Document and retain all records for service, maintenance, and quality assurance.
Serve as the primary point of contact with Stanley Monitoring for vaccine fridge/freezer and specimen remote monitoring.
Serve as primary point of contact with clinical engineering, oxygen, liquid nitrogen, EOC, and supply vendors.
Submit CLIA applications for new testing and/or renewals. Troubleshoot and document laboratory and clinic equipment when malfunctioning in accordance with technical service and/or manufacturer’s recommendations.
Update any changes with laboratory test kits, procedures, and quality control (QC) in accordance with the manufacturer’s recommendation.
Update procedures in Laboratory Procedure Manual. Update and revise Quality Control Logs for the Laboratory, eyewash stations, and shower drain. Monitor that appropriate documentation is completed across sites.
Investigate any laboratory‑related issues specific to test results, assays, sample integrity, controls, general policies, procedures, or discrepancies.
Monitor communicable disease reports and ensure Triage Nurses and/or providers have submitted documentation to the Health Department.
Provide patients with laboratory specimen collection and information as needed. Develop patient collection education/information.
Maintain inventory utilizing EHR Inventory Program: With the assistance of clinic medical assistants, track, order, rotate, and stock laboratory tests and clinic supplies in all three locations.
Other duties as assigned.
Schedule Monday-Friday, 8:30 am to 5 pm. Will include being available on limited evenings and weekends for extended clinic hours, outreach programs, and crisis or emergency response.
Minimum Qualifications
High School Diploma or graduation equivalent.
Three years of related experience.
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Bachelor of Science Degree.
Board Certified by the American Society of Clinical Pathologists (ASCP).
Successful completion of a Medical Assistant School Certificate Program.
Depending on the program, a certification or registration nationally.
AED / CPR Certified.
Special Skills & Knowledge
Experience working with diverse patient populations and appreciating and relating effectively to individuals who hold multiple, intersecting identities.
Knowledge of Microsoft Office Suite, including Teams, Outlook, SharePoint, Excel, and Word.
Knowledge of Power DMS is helpful.
Must successfully complete all required and ongoing electronic health records and scheduling system trainings as directed.
Must complete all required HIPAA and any other specified online training courses deemed necessary.
Demonstrated excellent written and oral communication and organizational skills.
Philosophical commitment to the care, development, and education of students and learners.
Possess excellent communication, writing, and organizational skills.
Demonstrate knowledge and ability to collaborate with a Lab Consultant for effective operation of the SHWB PC laboratories.
Committee Representation
Attend and participate in committees assigned by the supervisor.
Additional Information Classified Title: Clinic Coordinator.
Role/Level/Range: ATO 37.5/02/OE.
Starting Salary Range: $18.20–$33.90 HRLY (commensurate with experience).
Schedule: Monday‑through‑Friday, 8:30 am to 5:00 pm. Will include being available on limited evenings and weekends for extended clinic hours, outreach programs and crisis or emergency response.
FLSA Status: Non‑Exempt.
Location: Homewood Campus.
Department: Student Health and Wellness Center.
Personnel Area: University Student Services.
Job is a full‑time position.
Pay and benefits information is available at https://hr.jhu.edu/benefits-worklife/.
Salary Definition The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Exact salary depends on multiple factors, including geographic location, skills, work experience, market conditions, education/training and other qualifications.
Education and Experience Equivalency Please refer to the job description above for the specific forms of equivalency that may be permitted for this position. Equivalencies follow the JHU Equivalency Formula: 30 undergraduate degree credits or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. Up to two years of non‑related college coursework may be applied toward the total minimum education/experience required.
Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter may be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Background Checks The successful candidate(s) will be subject to a pre‑employment background check. Johns Hopkins is committed to hiring individuals with a justice‑involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University.
Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through its key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre‑employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.
Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions may be provided for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. Additional vaccine requirements for clinical, research, or community contact positions include documentation of immune status against Rubella, measles, mumps, varicella, hepatitis B, and Tdap. Blood tests for immunities are ordinarily included in the pre‑employment physical exam unless documentation is provided from an external provider.
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Pay and Compensation Base pay range: $18.20/hr – $33.90/hr.
Specific Duties & Responsibilities
Adhere to standard precautions and assure optimal laboratory safety and compliance within SHWB PC laboratories and clinics. Update the clinic staff on any changes to optimize safety.
Monitor appropriate quality control of all lab functions. Investigate and resolve any laboratory issues.
Maintain a system to report and track normal and abnormal laboratory results and distribute to clinicians. Maintain a system for clinicians to access all laboratory records and results.
Track specimens and results routinely and ensure results are received in a timely and accurate manner.
Monitor HL7 Messages from Quest, Beaker, Radiant, and MD and DC State Immunization Registries in Point and Click. Troubleshoot interfaces and resolve transport errors, sometimes with support from the EHR vendor.
Monitor specific abnormal screening results, including titers, IGRA, PAP cytology, breast imaging, and CRC, to ensure these are documented for tracking in Health Maintenance.
Monitor specific abnormal chronic disease results, including Hemoglobin A1C, HIV VL, CD4 count, microalbumin, etc., to ensure these are documented for tracking in Disease Management.
Monitor appropriate specimen collection, drawing, labeling, processing, and storing of tests. Monitor test requisitions and test reporting; specimen storage; and specimens sent out to ensure specimen validity and the accuracy of results.
Conduct validation studies for any new procedures, tests, and equipment.
Update, document, and inform clinicians of any changes in specimen collection, lab procedures, and tests resulting from in‑house and outside reference laboratories.
Schedule equipment and instrument service maintenance and repair for all three clinics. Maintain and conduct internal quality assurance (QA) on instruments and equipment in accordance with the manufacturer’s recommendations.
Document and retain all records for service, maintenance, and quality assurance.
Serve as the primary point of contact with Stanley Monitoring for vaccine fridge/freezer and specimen remote monitoring.
Serve as primary point of contact with clinical engineering, oxygen, liquid nitrogen, EOC, and supply vendors.
Submit CLIA applications for new testing and/or renewals. Troubleshoot and document laboratory and clinic equipment when malfunctioning in accordance with technical service and/or manufacturer’s recommendations.
Update any changes with laboratory test kits, procedures, and quality control (QC) in accordance with the manufacturer’s recommendation.
Update procedures in Laboratory Procedure Manual. Update and revise Quality Control Logs for the Laboratory, eyewash stations, and shower drain. Monitor that appropriate documentation is completed across sites.
Investigate any laboratory‑related issues specific to test results, assays, sample integrity, controls, general policies, procedures, or discrepancies.
Monitor communicable disease reports and ensure Triage Nurses and/or providers have submitted documentation to the Health Department.
Provide patients with laboratory specimen collection and information as needed. Develop patient collection education/information.
Maintain inventory utilizing EHR Inventory Program: With the assistance of clinic medical assistants, track, order, rotate, and stock laboratory tests and clinic supplies in all three locations.
Other duties as assigned.
Schedule Monday-Friday, 8:30 am to 5 pm. Will include being available on limited evenings and weekends for extended clinic hours, outreach programs, and crisis or emergency response.
Minimum Qualifications
High School Diploma or graduation equivalent.
Three years of related experience.
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Bachelor of Science Degree.
Board Certified by the American Society of Clinical Pathologists (ASCP).
Successful completion of a Medical Assistant School Certificate Program.
Depending on the program, a certification or registration nationally.
AED / CPR Certified.
Special Skills & Knowledge
Experience working with diverse patient populations and appreciating and relating effectively to individuals who hold multiple, intersecting identities.
Knowledge of Microsoft Office Suite, including Teams, Outlook, SharePoint, Excel, and Word.
Knowledge of Power DMS is helpful.
Must successfully complete all required and ongoing electronic health records and scheduling system trainings as directed.
Must complete all required HIPAA and any other specified online training courses deemed necessary.
Demonstrated excellent written and oral communication and organizational skills.
Philosophical commitment to the care, development, and education of students and learners.
Possess excellent communication, writing, and organizational skills.
Demonstrate knowledge and ability to collaborate with a Lab Consultant for effective operation of the SHWB PC laboratories.
Committee Representation
Attend and participate in committees assigned by the supervisor.
Additional Information Classified Title: Clinic Coordinator.
Role/Level/Range: ATO 37.5/02/OE.
Starting Salary Range: $18.20–$33.90 HRLY (commensurate with experience).
Schedule: Monday‑through‑Friday, 8:30 am to 5:00 pm. Will include being available on limited evenings and weekends for extended clinic hours, outreach programs and crisis or emergency response.
FLSA Status: Non‑Exempt.
Location: Homewood Campus.
Department: Student Health and Wellness Center.
Personnel Area: University Student Services.
Job is a full‑time position.
Pay and benefits information is available at https://hr.jhu.edu/benefits-worklife/.
Salary Definition The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Exact salary depends on multiple factors, including geographic location, skills, work experience, market conditions, education/training and other qualifications.
Education and Experience Equivalency Please refer to the job description above for the specific forms of equivalency that may be permitted for this position. Equivalencies follow the JHU Equivalency Formula: 30 undergraduate degree credits or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. Up to two years of non‑related college coursework may be applied toward the total minimum education/experience required.
Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter may be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Background Checks The successful candidate(s) will be subject to a pre‑employment background check. Johns Hopkins is committed to hiring individuals with a justice‑involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University.
Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through its key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre‑employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.
Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions may be provided for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. Additional vaccine requirements for clinical, research, or community contact positions include documentation of immune status against Rubella, measles, mumps, varicella, hepatitis B, and Tdap. Blood tests for immunities are ordinarily included in the pre‑employment physical exam unless documentation is provided from an external provider.
#J-18808-Ljbffr