California Department of Health Care Services
Program Compliance Analyst
California Department of Health Care Services, Sacramento, California, United States, 95828
Program Compliance Analyst – California Department of Health Care Services
Join to apply for the
Program Compliance Analyst
role at
California Department of Health Care Services .
Base pay range: $6,031.00 - $7,547.00 per year (classification).
Location: Sacramento County. Hybrid telework – up to 3 days per week; in-person at least 2 days.
About the Role Under the direction of the Staff Services Manager I, the Associate Governmental Program Analyst (AGPA) in the County Oversight and Monitoring II Unit is responsible for collecting, verifying, and analyzing county Medi‑Cal call center data to assess data completeness and trend indicators. The role includes providing training and technical assistance to reduce county call center wait times or abandonment rates, and reviewing Medi‑Cal cases for program compliance.
Responsibilities
Collect, verify, and analyze county Medi‑Cal call center data to assess data completeness and trend indicators.
Provide county-level training and technical assistance to reduce call center wait time or abandonment rate trends.
Review Medi‑Cal cases to determine accuracy of program administration.
Navigate various Medi‑Cal eligibility systems and interpret complex regulatory requirements.
Explain policies and regulations clearly to external stakeholders.
Make oral presentations to staff and stakeholders.
Travel to attend meetings and conduct provider/staff training and contract oversight (≤5% of time).
Qualifications
Permanent civil service status or eligible for examination; exam required if not eligible.
Working knowledge of the Medi‑Cal program and ability to work independently with minimal supervision.
Strong communication skills – oral and written.
Proficiency with Microsoft Office and Medi‑Cal eligibility systems.
Analytical, problem‑solving, and research skills.
Desirable Qualifications
In-depth knowledge of the Medicaid program.
County Medi‑Cal eligibility worker experience.
Strong written and verbal communication skills.
Detailed organization and planning skills.
Computer skills – word processing, spreadsheet, email.
Benefits
Continuous and ongoing training.
Diversity, Equity, and Inclusion program activities.
Employee Assistance Program (EAP).
Medical, dental, vision insurance.
Paid holidays and vacation/leave.
Defined retirement program.
Savings Plus (401(k), 457).
Medical/Dependent Care Reimbursement Accounts.
Application Instructions Complete application package including Standard Employment Application Std 678 (or electronic application) and required documents. Supplemental Application is required.
Final filing date: 10/22/2025. All documents must be received by this date.
Contact Information Hiring Unit Contact: Katie Kellinger (916) 345‑7613, katie.kellinger@dhcs.ca.gov.
EEO Officer: (916) 440‑7370, civilrights@dhcs.ca.gov.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability, gender, race, religion, sexual orientation, etc.
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Program Compliance Analyst
role at
California Department of Health Care Services .
Base pay range: $6,031.00 - $7,547.00 per year (classification).
Location: Sacramento County. Hybrid telework – up to 3 days per week; in-person at least 2 days.
About the Role Under the direction of the Staff Services Manager I, the Associate Governmental Program Analyst (AGPA) in the County Oversight and Monitoring II Unit is responsible for collecting, verifying, and analyzing county Medi‑Cal call center data to assess data completeness and trend indicators. The role includes providing training and technical assistance to reduce county call center wait times or abandonment rates, and reviewing Medi‑Cal cases for program compliance.
Responsibilities
Collect, verify, and analyze county Medi‑Cal call center data to assess data completeness and trend indicators.
Provide county-level training and technical assistance to reduce call center wait time or abandonment rate trends.
Review Medi‑Cal cases to determine accuracy of program administration.
Navigate various Medi‑Cal eligibility systems and interpret complex regulatory requirements.
Explain policies and regulations clearly to external stakeholders.
Make oral presentations to staff and stakeholders.
Travel to attend meetings and conduct provider/staff training and contract oversight (≤5% of time).
Qualifications
Permanent civil service status or eligible for examination; exam required if not eligible.
Working knowledge of the Medi‑Cal program and ability to work independently with minimal supervision.
Strong communication skills – oral and written.
Proficiency with Microsoft Office and Medi‑Cal eligibility systems.
Analytical, problem‑solving, and research skills.
Desirable Qualifications
In-depth knowledge of the Medicaid program.
County Medi‑Cal eligibility worker experience.
Strong written and verbal communication skills.
Detailed organization and planning skills.
Computer skills – word processing, spreadsheet, email.
Benefits
Continuous and ongoing training.
Diversity, Equity, and Inclusion program activities.
Employee Assistance Program (EAP).
Medical, dental, vision insurance.
Paid holidays and vacation/leave.
Defined retirement program.
Savings Plus (401(k), 457).
Medical/Dependent Care Reimbursement Accounts.
Application Instructions Complete application package including Standard Employment Application Std 678 (or electronic application) and required documents. Supplemental Application is required.
Final filing date: 10/22/2025. All documents must be received by this date.
Contact Information Hiring Unit Contact: Katie Kellinger (916) 345‑7613, katie.kellinger@dhcs.ca.gov.
EEO Officer: (916) 440‑7370, civilrights@dhcs.ca.gov.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability, gender, race, religion, sexual orientation, etc.
#J-18808-Ljbffr