EAM-Mosca Corp.
Technical Documentation & Engineering Support Specialist
EAM-Mosca Corp., Hazle Brook, Pennsylvania, United States
Overview
Technical Documentation & Engineering Support Specialist
Position: Technical Documentation & Engineering Support Specialist
Reports To: Director of Engineering
EAM-Mosca Corp., Hazle Township PA, a dynamic market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions, is seeking a Technical Documentation & Engineering Support Specialist.
Job Summary: The Technical Documentation & Engineering Support Specialist is responsible for developing, maintaining, and distributing technical manuals, work instructions, labels, and related engineering documentation. This role ensures that engineering documentation is accurate, complete, and consistent, and is ready for both customers and internal teams.
The Technical Documentation & Engineering Support Specialist also serves as a critical liaison between departments throughout the custom development process. Responsibilities include reviewing incoming orders to identify errors or inconsistencies before they reach engineering, ensuring alignment between sales, engineering, and customer expectations, coordinating with procurement and production to support accurate scheduling and smooth workflow, organizing and participating in custom project meetings, and assisting sales in advance of orders by preparing layout drawings and providing other technical documentation as needed.
Success in this role requires strong organizational and technical writing skills, proficiency with AutoCAD and Adobe FrameMaker, and the ability to effectively collaborate across departments and functions.
Responsibilities
Develop, update, and manage machine manuals using Adobe FrameMaker
Prepare and distribute customer manuals
Create and maintain work instructions, labels, and technical documentation
Work with sales and customers to develop layout drawings
Collaborate with product management and sales in defining custom items
Organize and track custom items execution and follow-through
Organize and support Engineering Change Request (ECR) processes
Organize and support CARE responses (customer and internal quality reporting)
Perform other duties as assigned
Profile and Background
Technical associate’s degree or equivalent experience
Technical writing
Strong organizational and communication skills
Manual creation and maintenance
Technical publications
Work instructions
AutoCAD
Adobe FrameMaker
AS400 (ERP system)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Internet Publishing
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Position: Technical Documentation & Engineering Support Specialist
Reports To: Director of Engineering
EAM-Mosca Corp., Hazle Township PA, a dynamic market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions, is seeking a Technical Documentation & Engineering Support Specialist.
Job Summary: The Technical Documentation & Engineering Support Specialist is responsible for developing, maintaining, and distributing technical manuals, work instructions, labels, and related engineering documentation. This role ensures that engineering documentation is accurate, complete, and consistent, and is ready for both customers and internal teams.
The Technical Documentation & Engineering Support Specialist also serves as a critical liaison between departments throughout the custom development process. Responsibilities include reviewing incoming orders to identify errors or inconsistencies before they reach engineering, ensuring alignment between sales, engineering, and customer expectations, coordinating with procurement and production to support accurate scheduling and smooth workflow, organizing and participating in custom project meetings, and assisting sales in advance of orders by preparing layout drawings and providing other technical documentation as needed.
Success in this role requires strong organizational and technical writing skills, proficiency with AutoCAD and Adobe FrameMaker, and the ability to effectively collaborate across departments and functions.
Responsibilities
Develop, update, and manage machine manuals using Adobe FrameMaker
Prepare and distribute customer manuals
Create and maintain work instructions, labels, and technical documentation
Work with sales and customers to develop layout drawings
Collaborate with product management and sales in defining custom items
Organize and track custom items execution and follow-through
Organize and support Engineering Change Request (ECR) processes
Organize and support CARE responses (customer and internal quality reporting)
Perform other duties as assigned
Profile and Background
Technical associate’s degree or equivalent experience
Technical writing
Strong organizational and communication skills
Manual creation and maintenance
Technical publications
Work instructions
AutoCAD
Adobe FrameMaker
AS400 (ERP system)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Powered by JazzHR
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Internet Publishing
Referrals increase your chances of interviewing at EAM-Mosca Corp. by 2x
Sign in to set job alerts for “Technical Documentation Specialist” roles.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr