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PayPal

Lead Product Manager- Agentic Commerce

PayPal, New York, New York, us, 10261

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Overview PayPal has been revolutionizing commerce globally for more than 25 years. We create innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, empowering consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network that connects hundreds of millions of merchants and consumers and provide proprietary payment solutions that enable the completion of payments on our platform. We enable consumers to use their accounts to purchase and receive payments for goods and services, transfer and withdraw funds, and engage in cross-border shopping. We offer merchants an end-to-end payments solution with authorization and settlement capabilities, instant access to funds, and risk management. We focus on reducing the friction of cross-border trade and helping merchants grow globally.

Job Description Summary We\'re building the future of Agentic Commerce globally. We are seeking a Lead Technical Product Manager for our Agent Commerce team—where cutting-edge AI intersects with commerce innovation. You\'ll create seamless autonomous commerce experiences, collaborate with platform partners and large enterprise customers, and bring strong order management and lifecycle expertise plus enterprise partnership experience to the role.

Job Description

Essential Responsibilities

Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.

Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.

Controls for the customer experience and customer needs in product requirements and as an input to decision making.

Monitors metrics that inform the success of products including usability studies, research and market analysis.

Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.

Monitors product profitability measures, including budget.

Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.

Partners with content developers, data scientists, product designers and user experience researchers.

Expected Qualifications

5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal\'s balanced hybrid work model offers 3 days in the office and 2 days at your choice of either the PayPal office or your home workspace.

Our Benefits We offer benefits to help you thrive in every stage of life, including a flexible work environment, employee stock options, health and life insurance, and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Equal Opportunity and Belonging PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodations to submit an application, please contact paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal means creating a workplace where everyone can do their best work with a sense of purpose and inclusion. We are committed to cultivating inclusivity and belonging across our global team.

Notice to Applicants and Employees who reside within New York City: Please view the notice at https://careers.pypl.com/Contact-Us/default.aspx.

Additional Responsibilities and Preferred Qualifications

Experience with LLM integrations, conversational AI or agent-based systems

Background in commerce platforms specifically order management & lifecycle

Experience supporting products from 0-1 and bringing new product to market

International product experience

Salary and compensation information is provided as part of PayPal\'s transparent compensation practices. The posted range is indicative and may vary by location and experience. For more information, visit https://www.paypalbenefits.com.

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