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The Goodyear Tire & Rubber Company

Assistant Service Manager - Buffalo, NY

The Goodyear Tire & Rubber Company, Amherst, New York, United States

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Overview As an Assistant Service Manager - Buffalo, NY, you will gain hands-on experience in one of Goodyear's Auto Service centers by delivering outstanding service and building guest relationships. You will learn to manage the service department by scheduling associates, service appointments, and organizing workflow to deliver quality work on time. Goodyear invests in your success with training and fast-track career advancement opportunities.

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast-paced work environment with competitive pay and a comprehensive benefits package, plus training for technicians, sales team, and management positions.

Benefits The pay range for this position is $18.00 - $23.00/hr; base pay offered may vary depending on factors such as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for benefits including medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, and tire discounts.

Responsibilities

Drive and reach sales goals through guest interactions including tire and service sales

Build guest relationships and ensure guest satisfaction by acting as the liaison between technicians and guests

Effectively manage the service department as needed

Contribute to training and development of service department associates

Articulate all warranties, promotions, and advertisements

Utilize tools provided to make recommendations to guests based on manufacturing guidelines

Maintain a clean and safe work and guest area

Perform a variety of manual tasks for extended periods, including lifting tires and wheels, standing, bending, and squatting

Basic Qualifications

Minimum 1 year of previous automotive service department experience

Valid driver's license

Must be at least 18 years of age

No relocation is being offered for this position

Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

Previous management experience

Previous automotive service sales experience

Position Criteria

Strong work ethic; independently motivated to produce results with limited influence from others

Hard worker who demonstrates responsibility, dependability, conscientiousness, communication, and teamwork

Ability to review, analyze, and interpret information, identify problems, and make decisions

Ability to read, understand, and follow procedures and guidelines

Stores may be open 7 days a week, which may include weekends and some holidays

Ability to follow established safety policies and procedures

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Accounting/Auditing

Industries

Accounting

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