WGL Energy
Overview
The Billing Analyst ensures billing accuracy and resolves discrepancies. This role analyzes billing data, identifies trends, and prepares reports for senior management. Additionally, the Billing Analyst develops policies, drives process improvements, ensures compliance with regulations, supports audits, communicates with customers, and collaborates with cross-functional teams. The role also involves managing system integrations, verifying billing accuracy, and handling scheduling of billing-related activities. Responsibilities
Billing Accuracy and Dispute Resolution: Manage activities that support billing accuracy; resolve billing discrepancies and disputes. Data Analysis and Reporting: Analyze billing data, identify trends, and prepare detailed reports for senior management. Process Improvement and Project Management: Develop and maintain policies and procedures, drive process improvements and recommend strategic solutions, and provide project management support. Compliance and Audit Support: Ensure compliance with regulations and standards and support internal and external audits. Customer Communication and Collaboration: Maintain communication with customers regarding billing issues and collaborate with cross-functional teams. Systems Management and Billing Verification: Manage system integrations and scheduling, verify billing accuracy, and support system testing and issue resolution. Qualifications, Skills and Abilities
Bachelor's Degree in business, finance, statistics, or related field preferred. 3+ years of analytical experience in a business environment required. Experience working with business information systems, including SAP, PeopleSoft, Oracle or similar; experience querying from applications. Demonstrated ability to analyze and interpret data and to identify issues in solving business problems. Strong communication skills, both verbal and written, with the ability to present complex information to diverse audiences. Proficiency with Microsoft Office and the ability to share, retrieve, research, and present business information. Ability to manage daily deadlines and multiple projects with competing deadlines. Ability to work independently, exercise discretion in decision-making, and build effective working relationships with partners and colleagues. Ability to present ideas clearly to diverse audiences, both verbally and in writing. Compensation and Benefits
We offer a competitive salary range and a comprehensive benefits package including health insurance, retirement plans, and paid time off. U.S. affiliates are committed to equal employment opportunity and provide reasonable accommodations to applicants with disabilities. We encourage diversity and welcome qualified applicants. About the Company
AltaGas is a North American energy infrastructure company focused on owning and operating assets that provide affordable energy. Our assets include Washington Gas/WGL, SEMCO, and Petrogas. We deliver energy solutions across the energy value chain and serve millions of customers through regulated utilities and storage operations.
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The Billing Analyst ensures billing accuracy and resolves discrepancies. This role analyzes billing data, identifies trends, and prepares reports for senior management. Additionally, the Billing Analyst develops policies, drives process improvements, ensures compliance with regulations, supports audits, communicates with customers, and collaborates with cross-functional teams. The role also involves managing system integrations, verifying billing accuracy, and handling scheduling of billing-related activities. Responsibilities
Billing Accuracy and Dispute Resolution: Manage activities that support billing accuracy; resolve billing discrepancies and disputes. Data Analysis and Reporting: Analyze billing data, identify trends, and prepare detailed reports for senior management. Process Improvement and Project Management: Develop and maintain policies and procedures, drive process improvements and recommend strategic solutions, and provide project management support. Compliance and Audit Support: Ensure compliance with regulations and standards and support internal and external audits. Customer Communication and Collaboration: Maintain communication with customers regarding billing issues and collaborate with cross-functional teams. Systems Management and Billing Verification: Manage system integrations and scheduling, verify billing accuracy, and support system testing and issue resolution. Qualifications, Skills and Abilities
Bachelor's Degree in business, finance, statistics, or related field preferred. 3+ years of analytical experience in a business environment required. Experience working with business information systems, including SAP, PeopleSoft, Oracle or similar; experience querying from applications. Demonstrated ability to analyze and interpret data and to identify issues in solving business problems. Strong communication skills, both verbal and written, with the ability to present complex information to diverse audiences. Proficiency with Microsoft Office and the ability to share, retrieve, research, and present business information. Ability to manage daily deadlines and multiple projects with competing deadlines. Ability to work independently, exercise discretion in decision-making, and build effective working relationships with partners and colleagues. Ability to present ideas clearly to diverse audiences, both verbally and in writing. Compensation and Benefits
We offer a competitive salary range and a comprehensive benefits package including health insurance, retirement plans, and paid time off. U.S. affiliates are committed to equal employment opportunity and provide reasonable accommodations to applicants with disabilities. We encourage diversity and welcome qualified applicants. About the Company
AltaGas is a North American energy infrastructure company focused on owning and operating assets that provide affordable energy. Our assets include Washington Gas/WGL, SEMCO, and Petrogas. We deliver energy solutions across the energy value chain and serve millions of customers through regulated utilities and storage operations.
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