Goodwill Industries of Northeast Indiana, Inc.
Retail Store Manager (Fort Wayne, IN)
Goodwill Industries of Northeast Indiana, Inc., Fort Wayne, Indiana, United States, 46804
Overview
Goodwill Industries of Northeast Indiana, Inc. is looking for our next store manager in Fort Wayne!
Do you love working in retail, but are tired of late nights, working every weekend, and inconsistent schedules? Are you a "people person" who is interested in the career development resources that Goodwill has to offer? Do you want to serve your community while building your career? If so, please read on!
About Goodwill Industries Of Northeast Indiana, Inc. Founded in Boston, MA in 1902 by Reverend Edgar J Helms, Goodwill has been providing opportunities for men and women across America and around the world. The Fort Wayne Goodwill can trace its roots back to 1936 when Reverend Helms proposed a federation of Goodwill Industries across northern Indiana. Today, we continue to flourish as we serve 10 county area in Northeast Indiana. As a 501c3 nonprofit organization, our mission is to create opportunities for people to achieve economic stability and build strong communities by offering job training, employment services, and other community-based programs. We support this mission through the eco-friendly collection and sale of donated goods. National watchdog groups and publications consistently give us high ratings for our prudent and innovative use of funds.
Every job in our organization contributes to our vocational training and employment programs. In order to hire and retain employees who believe in our mission, we offer good benefits, great consistent rotating schedules that allow for work-life balance, the satisfaction of serving the community, a positive work environment, and opportunities for career development.
A Day in the Life as the Store Manager As the Store Manager, you play a vital role in supporting our mission of providing services to the community by supervising and participating in all areas of the store's daily operations. You will train new hires, motivate staff to meet goals, accept donations and issue tax receipts, sort and price donations, and prepare deposits and reports. You may also perform back-office duties such as preparing deposits and running reports.
Essential Functions
Schedules employees’ hours
Evaluates job performance of store employees
Provides orientation and training to store employees
Holds monthly store meetings
Completes daily sales reports
Supervises daily store operations
Maintains store petty cash
Makes daily bank deposits
Handles all aspects of customer service in a professional manner
Hires and disciplines store employees
Sorts and prices donations
Attends and participates in monthly store management meetings
Ensures production meets established standards
Maintains merchandise rotation schedule
Completes employee and customer accident reports
Reviews timecards, adds exception information and approves for store employees
Heavy lifting, pushing and pulling required
Ensures bank deposit bags are available for daily deposits
Places orders for store truck
Supports and executes Goodwill policies and procedures
Follows all safety rules and practices
Performs all other duties as may be assigned by the VP of Retail Sales in the process of carrying out the mission of Goodwill Industries
In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.
Non-essential Functions
Runs cash register
Promotes safety policies
Assists with promotions/special events
Assists in reviewing merchandise prices
Assists with planning of store fixtures and displays
Answers telephone and other inquiries regarding donation sites/policies
Attendance Goodwill, your co-workers, and our customers depend on you to be at work as scheduled. An assigned rotation allows you to plan around your work schedule.
Job Performance Reviewed upon initial hire at 30, 60 and 90 days, and annually thereafter, by the VP of Retail Sales.
Supervisory Responsibilities Assistant Managers, Clerks, Janitor, Donation Attendant, Rack Runner
Education
Ability to obtain CPR/First Aid Certificates
Basic computer skills
Experience Previous supervisory experience required.
Knowledge/Skills/Competencies
Ability to demonstrate good judgment
Must have good oral communication skills
Ability to complete necessary paperwork
Credentials/Licenses/Screening Requirements
Subject to background check
Ability to work flexible hours, including weekends and evenings
Ability to work within the team concept
Subject to random alcohol and drug testing as specified in the Drug Free Workplace Program
If driving on Goodwill business, must provide proof of valid driver’s license and insurance for personal vehicle at approved levels
Must have suitable driving record and be determined insurable by Goodwill Industries’ insurance carrier
Must have telephone, or ability to be reached immediately in case of an emergency
Must be well-groomed and personable
Must be bondable
Must have dependable transportation
Fully comply with Goodwill’s Code of Ethics
Community Interaction Contact with customers, donors, and co-workers.
Equipment POS terminal, credit card machine; Carts, z- racks, gaylord boxes; Gloves for sorting donations; Tagger guns.
Complexity Work that requires judgment, listening skills and ability to problem solve. Employee will make decisions that could affect the efficiency, accuracy, or correctness of work.
Confidentiality Confidential information involved.
Working Conditions Physical Activities: Substantial vision, grasping, lifting, pulling, pushing, reaching, standing, and walking; considerable talking; moderate crouching, hearing, and stooping; occasional crawling, kneeling, climbing, and repetitive motions. Time spent traveling on agency business is nominal.
Physical Requirements: Heavy work—Pushing and pulling up to 100 pounds occasionally, and/or up to 50 pounds occasionally, and/or up to 20 pounds frequently to move objects. The ability to fully perform lifting and moving duties is mandatory.
Environmental Conditions: Indoor environmental conditions.
Code of Ethics All employees are responsible for being knowledgeable about Goodwill’s code of ethics and respective policies and procedures, and for conducting themselves accordingly. Ethical conduct is expected at all times in all matters.
EEO Clause It is the Agency\'s policy to afford equal opportunity to all regardless of disability, race, color, creed, religion, national origin, sex, age, veteran status, or any other class protected by law.
Safety Standards All employees are responsible for adhering to all published safety policies and standards. Supervisors are responsible for safety issues in assigned areas.
Harassment All employees are responsible for avoiding offensive or inappropriate behavior at work and for ensuring a harassment-free workplace.
Goodwill Industries of Northeast Indiana is an Equal Opportunity Employer.
Salary Description: $22.00 + Depending upon experience.
Location: Fort Wayne, IN
Employment type: Full-time
Job function: Sales and Business Development
Industries: Non-profit Organization Management
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Do you love working in retail, but are tired of late nights, working every weekend, and inconsistent schedules? Are you a "people person" who is interested in the career development resources that Goodwill has to offer? Do you want to serve your community while building your career? If so, please read on!
About Goodwill Industries Of Northeast Indiana, Inc. Founded in Boston, MA in 1902 by Reverend Edgar J Helms, Goodwill has been providing opportunities for men and women across America and around the world. The Fort Wayne Goodwill can trace its roots back to 1936 when Reverend Helms proposed a federation of Goodwill Industries across northern Indiana. Today, we continue to flourish as we serve 10 county area in Northeast Indiana. As a 501c3 nonprofit organization, our mission is to create opportunities for people to achieve economic stability and build strong communities by offering job training, employment services, and other community-based programs. We support this mission through the eco-friendly collection and sale of donated goods. National watchdog groups and publications consistently give us high ratings for our prudent and innovative use of funds.
Every job in our organization contributes to our vocational training and employment programs. In order to hire and retain employees who believe in our mission, we offer good benefits, great consistent rotating schedules that allow for work-life balance, the satisfaction of serving the community, a positive work environment, and opportunities for career development.
A Day in the Life as the Store Manager As the Store Manager, you play a vital role in supporting our mission of providing services to the community by supervising and participating in all areas of the store's daily operations. You will train new hires, motivate staff to meet goals, accept donations and issue tax receipts, sort and price donations, and prepare deposits and reports. You may also perform back-office duties such as preparing deposits and running reports.
Essential Functions
Schedules employees’ hours
Evaluates job performance of store employees
Provides orientation and training to store employees
Holds monthly store meetings
Completes daily sales reports
Supervises daily store operations
Maintains store petty cash
Makes daily bank deposits
Handles all aspects of customer service in a professional manner
Hires and disciplines store employees
Sorts and prices donations
Attends and participates in monthly store management meetings
Ensures production meets established standards
Maintains merchandise rotation schedule
Completes employee and customer accident reports
Reviews timecards, adds exception information and approves for store employees
Heavy lifting, pushing and pulling required
Ensures bank deposit bags are available for daily deposits
Places orders for store truck
Supports and executes Goodwill policies and procedures
Follows all safety rules and practices
Performs all other duties as may be assigned by the VP of Retail Sales in the process of carrying out the mission of Goodwill Industries
In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.
Non-essential Functions
Runs cash register
Promotes safety policies
Assists with promotions/special events
Assists in reviewing merchandise prices
Assists with planning of store fixtures and displays
Answers telephone and other inquiries regarding donation sites/policies
Attendance Goodwill, your co-workers, and our customers depend on you to be at work as scheduled. An assigned rotation allows you to plan around your work schedule.
Job Performance Reviewed upon initial hire at 30, 60 and 90 days, and annually thereafter, by the VP of Retail Sales.
Supervisory Responsibilities Assistant Managers, Clerks, Janitor, Donation Attendant, Rack Runner
Education
Ability to obtain CPR/First Aid Certificates
Basic computer skills
Experience Previous supervisory experience required.
Knowledge/Skills/Competencies
Ability to demonstrate good judgment
Must have good oral communication skills
Ability to complete necessary paperwork
Credentials/Licenses/Screening Requirements
Subject to background check
Ability to work flexible hours, including weekends and evenings
Ability to work within the team concept
Subject to random alcohol and drug testing as specified in the Drug Free Workplace Program
If driving on Goodwill business, must provide proof of valid driver’s license and insurance for personal vehicle at approved levels
Must have suitable driving record and be determined insurable by Goodwill Industries’ insurance carrier
Must have telephone, or ability to be reached immediately in case of an emergency
Must be well-groomed and personable
Must be bondable
Must have dependable transportation
Fully comply with Goodwill’s Code of Ethics
Community Interaction Contact with customers, donors, and co-workers.
Equipment POS terminal, credit card machine; Carts, z- racks, gaylord boxes; Gloves for sorting donations; Tagger guns.
Complexity Work that requires judgment, listening skills and ability to problem solve. Employee will make decisions that could affect the efficiency, accuracy, or correctness of work.
Confidentiality Confidential information involved.
Working Conditions Physical Activities: Substantial vision, grasping, lifting, pulling, pushing, reaching, standing, and walking; considerable talking; moderate crouching, hearing, and stooping; occasional crawling, kneeling, climbing, and repetitive motions. Time spent traveling on agency business is nominal.
Physical Requirements: Heavy work—Pushing and pulling up to 100 pounds occasionally, and/or up to 50 pounds occasionally, and/or up to 20 pounds frequently to move objects. The ability to fully perform lifting and moving duties is mandatory.
Environmental Conditions: Indoor environmental conditions.
Code of Ethics All employees are responsible for being knowledgeable about Goodwill’s code of ethics and respective policies and procedures, and for conducting themselves accordingly. Ethical conduct is expected at all times in all matters.
EEO Clause It is the Agency\'s policy to afford equal opportunity to all regardless of disability, race, color, creed, religion, national origin, sex, age, veteran status, or any other class protected by law.
Safety Standards All employees are responsible for adhering to all published safety policies and standards. Supervisors are responsible for safety issues in assigned areas.
Harassment All employees are responsible for avoiding offensive or inappropriate behavior at work and for ensuring a harassment-free workplace.
Goodwill Industries of Northeast Indiana is an Equal Opportunity Employer.
Salary Description: $22.00 + Depending upon experience.
Location: Fort Wayne, IN
Employment type: Full-time
Job function: Sales and Business Development
Industries: Non-profit Organization Management
#J-18808-Ljbffr