Technician

Qualifications: Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Physical Requirements and Surroundings: Spend time indoors in air-conditioned areas. Sitting, standing, walking, bending, twisting, and/or stooping on a regular basis. Lifting over 50 lbs on a regular basis. Reaching and/or lifting overhead on a regular basis. Climbing stairs. Repetitive hand/finger movements, grasping, pushing, and pulling on a regular basis. Expectations - General: Devote oneself to customer satisfaction. Determine management, production, and quality requirements by asking questions and listening. Attend company meetings as required. Maintain follow-up systems to ensure project completion. Set personal performance goals aligned with company standards and develop strategies to achieve them. Review and analyze actions regularly to improve efficiency. Keep abreast of industry terminology and technological changes. Understand applicable federal, state, and local regulations. Follow lawful directions and work rules. Participate in performance management and contribute positively to team morale. Uphold confidentiality policies. Work evenings, weekends, and holidays as required. Job-Specific Expectations: Aim for 100% productivity and strive to meet it. Use factory specifications as standards for all work. Provide dependable vehicle service and excellent customer service. Receive and execute service assignments efficiently. Complete repairs within the allotted time and communicate delays promptly. Assist in writing work orders, test rides, and customer interactions as needed. Maintain a clean and organized work area. Ensure all paperwork is completed accurately after each job. Keep technical skills current through ongoing training. Ensure vehicles are cleaner after service than before. Complete each job thoroughly to prevent returns and address additional work promptly and cheerfully.

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