State of Arizona
ADULT PROTECTIVE SERVICES INVESTIGATOR DEVELOPMENTAL DISABILITIES FOCUS
State of Arizona, Apache Junction, Arizona, United States, 85220
Overview
DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
ADULT PROTECTIVE SERVICES INVESTIGATOR
DEVELOPMENTAL DISABILITIES FOCUS
Job Location: Division of Aging and Adult Services (DAAS) – Adult Protective Services (APS), 11518 East Apache Trail, Apache Junction, Arizona 85120
Posting Details: Salary: $21.5021 - $22.5962 Hourly; Grade: 18; Closing Date: 9/30/2025
Job Summary: Would you like to be part of an amazing team that helps Arizonans thrive? DES strengthens individuals, families, and communities for a better quality of life. DES is looking for individuals committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or view Our DES video. Join the DES Team!
Do you have a desire to support the vulnerable and have passion for the developmentally disabled community? APS seeks individuals to join our team as an Adult Protective Services Field Investigator – Development Disabilities Focused to support investigations involving those with developmental and/or intellectual disabilities. As an investigator, you will investigate allegations of abuse, neglect, and exploitation of vulnerable adults (those unable to defend themselves) who are 18 years of age or older. This position is ideal for someone who is highly motivated, has problem solving and decision‑making skills, enjoys working independently in the field, and can provide comfort and resources to those who need help. You will interact with adults and family members in their home or care facilities and coordinate with external partners such as caregivers, medical personnel, police, public fiduciaries, and the public in the course of investigations.
If you are passionate about protecting the most vulnerable adults in Arizona, we want you on our team. Please review the video to learn more about the APS Investigator role and responsibilities. The video can provide additional context for the position.
Job Duties Essential duties and responsibilities include but are not limited to:
Investigates, assesses, evaluates, documents, and provides referral of appropriate services for the most complex case investigations involving individuals with intellectual and developmental disabilities, 18 years of age or older, alleged to be abused, neglected and/or exploited.
Determines if there is a need for protective and/or social services for individuals residing in adult developmental homes (ADH), group homes, intermediate care facilities (ICF), Arizona Training Program Coolidge (ATPC) and skilled nursing facilities (SNF).
Makes time-sensitive contacts with clients and interviews anyone who may have information regarding the situation.
Writes various assessments and summaries regarding the case.
Analyzes a variety of complex documents including individual service plans (ISP) and behavioral treatment plans (BTP).
Knowledge, Skills & Abilities (KSAs) Knowledge of:
Physical and behavioral indicators of neglect and abuse of adults with mental disabilities or frail elderly.
Case investigation and social work practices and principles (e.g., elder rights, psychological abuse, adult maltreatment, etc.).
Appropriate interventions for a variety of behavioral, developmental, and psychological symptoms.
Skill in:
Oral and written communication.
Time management and organization.
Critical thinking.
Using computer software packages (e.g., Excel, Word, Google Suite, etc.).
Ability to:
Understand and apply Federal and state statutes, APS regulations, policies and procedures related to reporting of vulnerable adult maltreatment.
Write clear, concise, and accurate reports.
Quickly assess, prioritize, and process report cases when received.
Handle clients and callers in a professional, calm manner eliciting information quickly and efficiently.
Selective Preference(s) The ideal candidate for this position will have:
Bachelor’s or Master’s Degree in Social Work, Criminal Justice, Rehabilitation, Healthcare, or a closely related field OR
One (1) year of experience providing professional Case Management / Investigations Services (Intake, Needs Assessment, Service Planning, and Monitoring and Evaluation)
Pre-Employment Requirements
In-state travel is required. Driver’s License requirements: Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and pass all necessary driver’s license record checks. The license must be current and not revoked or suspended. Employees who drive on state business are subject to driving record checks and must maintain acceptable records. If using a personally owned vehicle on state business, maintain statutorily required liability insurance.
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
Candidates shall be subject to a search of both the Child Protective Services Central Registry and the Adult Protective Services Registry as applicable.
All employees shall have a valid, unrestricted Level One fingerprint clearance card.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Flexibility in willingness to work longer shift hours or after-hours coverage, if necessary.
Benefits The Arizona Department of Economic Security offers a comprehensive benefits package to include:
Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave – Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tution Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
Learn more about the Paid Parental Leave pilot program and the statewide benefits page via the DES benefits resources.
Contact Us For questions about this career opportunity, please contact Cherece Johnson at 602-851-5683 or daashr@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation by contacting Francine Halle at 602-851-5683 or daashr@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
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DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
ADULT PROTECTIVE SERVICES INVESTIGATOR
DEVELOPMENTAL DISABILITIES FOCUS
Job Location: Division of Aging and Adult Services (DAAS) – Adult Protective Services (APS), 11518 East Apache Trail, Apache Junction, Arizona 85120
Posting Details: Salary: $21.5021 - $22.5962 Hourly; Grade: 18; Closing Date: 9/30/2025
Job Summary: Would you like to be part of an amazing team that helps Arizonans thrive? DES strengthens individuals, families, and communities for a better quality of life. DES is looking for individuals committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or view Our DES video. Join the DES Team!
Do you have a desire to support the vulnerable and have passion for the developmentally disabled community? APS seeks individuals to join our team as an Adult Protective Services Field Investigator – Development Disabilities Focused to support investigations involving those with developmental and/or intellectual disabilities. As an investigator, you will investigate allegations of abuse, neglect, and exploitation of vulnerable adults (those unable to defend themselves) who are 18 years of age or older. This position is ideal for someone who is highly motivated, has problem solving and decision‑making skills, enjoys working independently in the field, and can provide comfort and resources to those who need help. You will interact with adults and family members in their home or care facilities and coordinate with external partners such as caregivers, medical personnel, police, public fiduciaries, and the public in the course of investigations.
If you are passionate about protecting the most vulnerable adults in Arizona, we want you on our team. Please review the video to learn more about the APS Investigator role and responsibilities. The video can provide additional context for the position.
Job Duties Essential duties and responsibilities include but are not limited to:
Investigates, assesses, evaluates, documents, and provides referral of appropriate services for the most complex case investigations involving individuals with intellectual and developmental disabilities, 18 years of age or older, alleged to be abused, neglected and/or exploited.
Determines if there is a need for protective and/or social services for individuals residing in adult developmental homes (ADH), group homes, intermediate care facilities (ICF), Arizona Training Program Coolidge (ATPC) and skilled nursing facilities (SNF).
Makes time-sensitive contacts with clients and interviews anyone who may have information regarding the situation.
Writes various assessments and summaries regarding the case.
Analyzes a variety of complex documents including individual service plans (ISP) and behavioral treatment plans (BTP).
Knowledge, Skills & Abilities (KSAs) Knowledge of:
Physical and behavioral indicators of neglect and abuse of adults with mental disabilities or frail elderly.
Case investigation and social work practices and principles (e.g., elder rights, psychological abuse, adult maltreatment, etc.).
Appropriate interventions for a variety of behavioral, developmental, and psychological symptoms.
Skill in:
Oral and written communication.
Time management and organization.
Critical thinking.
Using computer software packages (e.g., Excel, Word, Google Suite, etc.).
Ability to:
Understand and apply Federal and state statutes, APS regulations, policies and procedures related to reporting of vulnerable adult maltreatment.
Write clear, concise, and accurate reports.
Quickly assess, prioritize, and process report cases when received.
Handle clients and callers in a professional, calm manner eliciting information quickly and efficiently.
Selective Preference(s) The ideal candidate for this position will have:
Bachelor’s or Master’s Degree in Social Work, Criminal Justice, Rehabilitation, Healthcare, or a closely related field OR
One (1) year of experience providing professional Case Management / Investigations Services (Intake, Needs Assessment, Service Planning, and Monitoring and Evaluation)
Pre-Employment Requirements
In-state travel is required. Driver’s License requirements: Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and pass all necessary driver’s license record checks. The license must be current and not revoked or suspended. Employees who drive on state business are subject to driving record checks and must maintain acceptable records. If using a personally owned vehicle on state business, maintain statutorily required liability insurance.
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
Candidates shall be subject to a search of both the Child Protective Services Central Registry and the Adult Protective Services Registry as applicable.
All employees shall have a valid, unrestricted Level One fingerprint clearance card.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Flexibility in willingness to work longer shift hours or after-hours coverage, if necessary.
Benefits The Arizona Department of Economic Security offers a comprehensive benefits package to include:
Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave – Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tution Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
Learn more about the Paid Parental Leave pilot program and the statewide benefits page via the DES benefits resources.
Contact Us For questions about this career opportunity, please contact Cherece Johnson at 602-851-5683 or daashr@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation by contacting Francine Halle at 602-851-5683 or daashr@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
#J-18808-Ljbffr