Arizona State Government
ADULT PROTECTIVE SERVICES INVESTIGATOR DEVELOPMENTAL DISABILITIES FOCUS
Arizona State Government, Apache Junction, Arizona, United States, 85220
DEPARTMENT OF ECONOMIC SECURITY
ADULT PROTECTIVE SERVICES INVESTIGATOR
DEVELOPMENTAL DISABILITIES FOCUS
Job Location: Division of Aging and Adult Services (DAAS) Adult Protective Services (APS) 11518 East Apache Trail, Apache Junction, Arizona 85120 Salary: $21.5021 - $22.5962 Hourly Grade: 18 Closing Date: 9/30/2025 Job Summary
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or view the “Our DES” video. Do you have a desire to support the vulnerable and have passion for the developmentally disabled community? Adult Protective Services (APS) seeks individuals to join our team as an Adult Protective Services Field Investigator – Development Disabilities Focused to support investigations involving those with developmental and/or intellectual disabilities. As an investigator, you will investigate allegations of abuse, neglect, and exploitation of vulnerable adults (those unable to defend themselves), 18 years of age or older. This is an ideal position for someone who is highly motivated, has problem solving and decision-making skills, enjoys working independently in the field, and can provide comfort and resources to those who need help. You will interact with adults and family members in their home or care facilities and coordinate with external partners that range from caregivers, medical personnel, police, public fiduciaries, the public, and others in the course of your investigations. If you are passionate about protecting the most vulnerable adults in Arizona, we want you on our team. Please review information about the APS Investigator role and responsibilities.
Job Duties
Essential duties and responsibilities include but are not limited to: Investigates, assesses, evaluates, documents, and provides referral of appropriate services for the most complex case investigations involving individuals with intellectual and developmental disabilities, 18 years of age or older, alleged to be abused, neglected and/or exploited. Determines if there is a need for protective and/or social services for individuals residing in adult developmental homes (ADH), group homes, intermediate care facilities (ICF), Arizona Training Program Coolidge (ATPC) and skilled nursing facilities (SNF). Makes time sensitive contacts with clients and interviews anyone who may have information regarding the situation. Writes various assessments and summaries regarding the case. Analyzes a variety of complex documents including individual service plans (ISP) and behavioral treatment plans (BTP).
Knowledge, Skills & Abilities (KSAs)
Knowledge of: Physical and behavioral indicators of neglect and abuse of adults with mental disabilities or seriously mentally ill and frail elderly Case investigation and social work practices and principles (e.g., elder rights, psychological abuse, adult maltreatment, etc.) Appropriate interventions for a variety of behavioral, developmental, and psychological symptoms Skills in: Oral and written communication Time management and organization Critical thinking Using computer software packages (e.g., Excel, Word, Google Suite, etc.) Abilities: Understand and apply Federal and state statutes, APS regulations, policies and procedures related to reporting of vulnerable adult maltreatment. Write clear, concise, and accurate reports. Quickly assess, prioritize, and process report cases when received. Handle clients and callers in a professional, calm manner eliciting information quickly and efficiently. Selective Preference(s)
The ideal candidate for this position will have: Bachelor’s or Master’s Degree in Social Work, Criminal Justice, Rehabilitation, Healthcare, or a closely related field OR One (1) year of experience providing professional Case Management / Investigations Services (Intake, Needs Assessment, Service Planning, and Monitoring and Evaluation)
Pre-Employment Requirements
In-state travel is required. Requirements for driver’s license and background checks apply. Employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance. Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions. Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459. A.R.S. 41-1968 Each employee of the department who has contact with children or vulnerable adults shall have a valid, unrestricted Level One fingerprint clearance card issued pursuant to section A.R.S. 41-1758.07. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Flexibility in willingness to work longer shift hours or after-hours coverage, if necessary.
Benefits
The Arizona Department of Economic Security offers a comprehensive benefits package to include: Affordable medical, dental, life, and short-term disability insurance plans Participation in the Arizona State Retirement System (ASRS) and long-term disability plans 10 paid holidays per year Vacation time accrued at 4.00 hours bi-weekly for the first 3 years Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). Sick time accrued at 3.70 hours bi-weekly Deferred compensation plan Wellness plans Tuition Reimbursement Stipend Opportunities Infant at Work Program Rideshare and Public Transit Subsidy Career Advancement & Employee Development Opportunities Flexible schedules to create a work/life balance Learn more about the Paid Parental Leave pilot program. For a complete list of benefits provided by The State of Arizona, please visit our benefits page. Retirement
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates. Contact Us
For questions about this career opportunity, please contact Cherece Johnson at 602-851-5683 or daashr@azdes.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Francine Halle at 602-851-5683 or daashr@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
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ADULT PROTECTIVE SERVICES INVESTIGATOR
DEVELOPMENTAL DISABILITIES FOCUS
Job Location: Division of Aging and Adult Services (DAAS) Adult Protective Services (APS) 11518 East Apache Trail, Apache Junction, Arizona 85120 Salary: $21.5021 - $22.5962 Hourly Grade: 18 Closing Date: 9/30/2025 Job Summary
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or view the “Our DES” video. Do you have a desire to support the vulnerable and have passion for the developmentally disabled community? Adult Protective Services (APS) seeks individuals to join our team as an Adult Protective Services Field Investigator – Development Disabilities Focused to support investigations involving those with developmental and/or intellectual disabilities. As an investigator, you will investigate allegations of abuse, neglect, and exploitation of vulnerable adults (those unable to defend themselves), 18 years of age or older. This is an ideal position for someone who is highly motivated, has problem solving and decision-making skills, enjoys working independently in the field, and can provide comfort and resources to those who need help. You will interact with adults and family members in their home or care facilities and coordinate with external partners that range from caregivers, medical personnel, police, public fiduciaries, the public, and others in the course of your investigations. If you are passionate about protecting the most vulnerable adults in Arizona, we want you on our team. Please review information about the APS Investigator role and responsibilities.
Job Duties
Essential duties and responsibilities include but are not limited to: Investigates, assesses, evaluates, documents, and provides referral of appropriate services for the most complex case investigations involving individuals with intellectual and developmental disabilities, 18 years of age or older, alleged to be abused, neglected and/or exploited. Determines if there is a need for protective and/or social services for individuals residing in adult developmental homes (ADH), group homes, intermediate care facilities (ICF), Arizona Training Program Coolidge (ATPC) and skilled nursing facilities (SNF). Makes time sensitive contacts with clients and interviews anyone who may have information regarding the situation. Writes various assessments and summaries regarding the case. Analyzes a variety of complex documents including individual service plans (ISP) and behavioral treatment plans (BTP).
Knowledge, Skills & Abilities (KSAs)
Knowledge of: Physical and behavioral indicators of neglect and abuse of adults with mental disabilities or seriously mentally ill and frail elderly Case investigation and social work practices and principles (e.g., elder rights, psychological abuse, adult maltreatment, etc.) Appropriate interventions for a variety of behavioral, developmental, and psychological symptoms Skills in: Oral and written communication Time management and organization Critical thinking Using computer software packages (e.g., Excel, Word, Google Suite, etc.) Abilities: Understand and apply Federal and state statutes, APS regulations, policies and procedures related to reporting of vulnerable adult maltreatment. Write clear, concise, and accurate reports. Quickly assess, prioritize, and process report cases when received. Handle clients and callers in a professional, calm manner eliciting information quickly and efficiently. Selective Preference(s)
The ideal candidate for this position will have: Bachelor’s or Master’s Degree in Social Work, Criminal Justice, Rehabilitation, Healthcare, or a closely related field OR One (1) year of experience providing professional Case Management / Investigations Services (Intake, Needs Assessment, Service Planning, and Monitoring and Evaluation)
Pre-Employment Requirements
In-state travel is required. Requirements for driver’s license and background checks apply. Employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance. Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions. Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459. A.R.S. 41-1968 Each employee of the department who has contact with children or vulnerable adults shall have a valid, unrestricted Level One fingerprint clearance card issued pursuant to section A.R.S. 41-1758.07. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Flexibility in willingness to work longer shift hours or after-hours coverage, if necessary.
Benefits
The Arizona Department of Economic Security offers a comprehensive benefits package to include: Affordable medical, dental, life, and short-term disability insurance plans Participation in the Arizona State Retirement System (ASRS) and long-term disability plans 10 paid holidays per year Vacation time accrued at 4.00 hours bi-weekly for the first 3 years Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). Sick time accrued at 3.70 hours bi-weekly Deferred compensation plan Wellness plans Tuition Reimbursement Stipend Opportunities Infant at Work Program Rideshare and Public Transit Subsidy Career Advancement & Employee Development Opportunities Flexible schedules to create a work/life balance Learn more about the Paid Parental Leave pilot program. For a complete list of benefits provided by The State of Arizona, please visit our benefits page. Retirement
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates. Contact Us
For questions about this career opportunity, please contact Cherece Johnson at 602-851-5683 or daashr@azdes.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Francine Halle at 602-851-5683 or daashr@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
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