TikTok
Policy Manager, Safety & Civility - Trust and Safety
Location: Various; Full-time
Overview The Trust & Safety Policy team at TikTok helps ensure that our global community is safe and empowered to create and enjoy content across all apps, while protecting our brand. You will serve as a TikTok content expert with a focus on Safety & Civility (hate speech, hateful behaviors, harassment, bullying, violent extremism, criminal behaviors, youth and adult exploitation and abuse). You will be part of a global Trust & Safety organization, helping lead our efforts to ensure that our Safety & Civility policies protect user safety while balancing free expression. You will establish and iterate policies that govern the TikTok platform and provide expertise on technology, media, and related cultural trends.
Responsibilities
Craft new and/or update existing content policies focusing on Safety & Civility for the global TikTok community.
Collaborate with Policy Enforcement, Regional Policy, and Product teams to improve content policies and streamline enforcement and processes.
Engage with Legal and Public Policy teams to ensure regulatory compliance and serve as a consultant on potential new regulations or government requests.
Act as a global escalation point of contact when necessary and align stakeholders to respond to emergency policy decisions.
Stay up-to-date on industry trends and emerging issues in Safety & Civility and design policies to address them on the platform as needed.
Represent Safety & Civility efforts in coordination with Regional Policy, Public Policy, Communications, and Outreach & Partnerships.
Engage with external stakeholders to incorporate outside expertise into TikTok’s platform policies.
Support the execution of the team’s strategic vision, working cross-functionally to optimize policy iteration, implementation and training procedures.
Qualifications Minimum Qualifications
Minimum 5 years of experience in Public Policy, Human Rights, Policy Enforcement, Law, Academia or related field.
2+ years of experience in topics related to Safety & Civility (e.g., hateful behaviors, law, human rights, politics).
Content knowledge around hateful speech/behaviors, violent extremism, extremist ideologies.
Deep understanding of technology, Internet, social media and platform content issues.
Ability to think strategically and tactically, thriving in a fast-paced environment.
Excellent writing skills.
Preferred Qualifications
Experience launching new strategies and Zero-to-One initiatives.
Advanced degree in law, public policy, political science, sociology, or related field.
Proficiency in data-driven policy analysis and related enforcement/technical expertise.
Experience working in a fast-paced environment.
About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices in multiple cities worldwide.
Why Join Us We strive to inspire creativity and bring joy by building an inclusive, diverse, and collaborative environment. We value curiosity, humility, impact, and a resilient, innovative mindset. Join us to grow with a fast‑moving tech company and make meaningful contributions.
Diversity & Inclusion TikTok is committed to an inclusive space where employees are valued for their skills and experiences. We celebrate diverse voices and communities and strive to reflect them in our workplace.
Trust & Safety We recognize that keeping our platform safe can be demanding. We provide wellbeing programs and a supportive environment to promote physical and mental wellbeing throughout each employee’s journey with us.
TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities and other protected reasons. If you need assistance or an accommodation, please reach out to us.
Job Information Compensation: The base salary range for this position is provided by location and may vary. The offer may include bonuses and equity. Benefits include health insurance, 401(k), parental leave, disability coverage, life insurance, wellbeing benefits, and paid time off. Details vary by location.
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Overview The Trust & Safety Policy team at TikTok helps ensure that our global community is safe and empowered to create and enjoy content across all apps, while protecting our brand. You will serve as a TikTok content expert with a focus on Safety & Civility (hate speech, hateful behaviors, harassment, bullying, violent extremism, criminal behaviors, youth and adult exploitation and abuse). You will be part of a global Trust & Safety organization, helping lead our efforts to ensure that our Safety & Civility policies protect user safety while balancing free expression. You will establish and iterate policies that govern the TikTok platform and provide expertise on technology, media, and related cultural trends.
Responsibilities
Craft new and/or update existing content policies focusing on Safety & Civility for the global TikTok community.
Collaborate with Policy Enforcement, Regional Policy, and Product teams to improve content policies and streamline enforcement and processes.
Engage with Legal and Public Policy teams to ensure regulatory compliance and serve as a consultant on potential new regulations or government requests.
Act as a global escalation point of contact when necessary and align stakeholders to respond to emergency policy decisions.
Stay up-to-date on industry trends and emerging issues in Safety & Civility and design policies to address them on the platform as needed.
Represent Safety & Civility efforts in coordination with Regional Policy, Public Policy, Communications, and Outreach & Partnerships.
Engage with external stakeholders to incorporate outside expertise into TikTok’s platform policies.
Support the execution of the team’s strategic vision, working cross-functionally to optimize policy iteration, implementation and training procedures.
Qualifications Minimum Qualifications
Minimum 5 years of experience in Public Policy, Human Rights, Policy Enforcement, Law, Academia or related field.
2+ years of experience in topics related to Safety & Civility (e.g., hateful behaviors, law, human rights, politics).
Content knowledge around hateful speech/behaviors, violent extremism, extremist ideologies.
Deep understanding of technology, Internet, social media and platform content issues.
Ability to think strategically and tactically, thriving in a fast-paced environment.
Excellent writing skills.
Preferred Qualifications
Experience launching new strategies and Zero-to-One initiatives.
Advanced degree in law, public policy, political science, sociology, or related field.
Proficiency in data-driven policy analysis and related enforcement/technical expertise.
Experience working in a fast-paced environment.
About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices in multiple cities worldwide.
Why Join Us We strive to inspire creativity and bring joy by building an inclusive, diverse, and collaborative environment. We value curiosity, humility, impact, and a resilient, innovative mindset. Join us to grow with a fast‑moving tech company and make meaningful contributions.
Diversity & Inclusion TikTok is committed to an inclusive space where employees are valued for their skills and experiences. We celebrate diverse voices and communities and strive to reflect them in our workplace.
Trust & Safety We recognize that keeping our platform safe can be demanding. We provide wellbeing programs and a supportive environment to promote physical and mental wellbeing throughout each employee’s journey with us.
TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities and other protected reasons. If you need assistance or an accommodation, please reach out to us.
Job Information Compensation: The base salary range for this position is provided by location and may vary. The offer may include bonuses and equity. Benefits include health insurance, 401(k), parental leave, disability coverage, life insurance, wellbeing benefits, and paid time off. Details vary by location.
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