TikTok
Head of Cross Issue & Product Policy - Trust and Safety
TikTok, New York, New York, us, 10261
Head of Cross Issue & Product Policy - Trust and Safety
Be among the first 25 applicants to shape TikTok’s safety policies and ensure they are defensible, clear, and consistently applied.
Responsibilities
Lead the Cross Issue & Product Policy team, setting vision, strategy, and priorities across all harm domains, new product features, and platform-level policy questions.
Own the drafting, maintenance, and evolution of TikTok’s Community Guidelines, ensuring clarity, defensibility, and operational applicability across global markets.
Provide strategic guidance and thought leadership to senior leadership on emerging policy issues.
Oversee integrity and authenticity policy, including civic integrity, misinformation, and AI‑generated content.
Partner with subject‑matter policy teams, enforcement specialists, product managers, engineers, data scientists, and legal experts to ensure policies are both principled and implementable.
Guide the team’s work on high‑profile and policy initiatives, including new product launches and novel, fast‑developing harm areas.
Develop and mentor a high‑performing team of policy managers, creating a culture of clarity, accountability, and collaboration.
Qualifications
5+ years of experience in Trust & Safety, Public Policy, Law, Academia, Technology, or a related field.
Demonstrated ability to lead and manage teams, set strategic direction, and deliver high‑quality outputs in a fast‑paced, global environment.
Deep understanding of content policy, online safety, integrity, and authenticity challenges, and the dynamics of social media platforms.
Exceptional ability to synthesize complex topics for senior executives, external stakeholders, and broad audiences.
Strong cross‑functional collaboration skills, with experience working with product, technical, legal, and operational teams.
High technical aptitude and ability to navigate complex tools, systems, and emerging technologies.
Knowledge of data science and how it informs policy development and enforcement.
Preferred Qualifications: experience working with or leading policy development in highly regulated or high‑scrutiny industries; experience engaging with external stakeholders, including policymakers, regulators, academics, or civil society organizations.
About TikTok TikTok is the leading destination for short‑form mobile video. Our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, with additional offices worldwide.
Why Join Us Our innovative product builds a platform where people can authentically express themselves, discover new ideas, and connect. We foster a culture of curiosity, humility, and impact, and we value resilience and collaboration. Join us to help shape the future of social media safety.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their unique experiences and perspectives. We celebrate diversity and strive to create a welcoming environment for all.
Trust & Safety Our Trust & Safety team works to keep the TikTok community safe. We are transparent about the risks of this role and provide comprehensive wellbeing programs to support mental and physical health.
Accommodation TikTok provides reasonable accommodations in the recruitment process for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other protected reasons. Please contact
https://tinyurl.com/RA-request
for assistance.
Job Information Compensation: $147,000 - $352,000 annually (range may vary based on location and qualifications). Eligible for additional discretionary bonuses, restricted stock units, and other benefits such as medical, dental, vision, 401(k), paid parental leave, disability coverage, and paid holidays.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Product Management and Marketing (Technology, Information and Internet)
Referrals Submit your referral to increase your chances of interviewing at TikTok.
#J-18808-Ljbffr
Responsibilities
Lead the Cross Issue & Product Policy team, setting vision, strategy, and priorities across all harm domains, new product features, and platform-level policy questions.
Own the drafting, maintenance, and evolution of TikTok’s Community Guidelines, ensuring clarity, defensibility, and operational applicability across global markets.
Provide strategic guidance and thought leadership to senior leadership on emerging policy issues.
Oversee integrity and authenticity policy, including civic integrity, misinformation, and AI‑generated content.
Partner with subject‑matter policy teams, enforcement specialists, product managers, engineers, data scientists, and legal experts to ensure policies are both principled and implementable.
Guide the team’s work on high‑profile and policy initiatives, including new product launches and novel, fast‑developing harm areas.
Develop and mentor a high‑performing team of policy managers, creating a culture of clarity, accountability, and collaboration.
Qualifications
5+ years of experience in Trust & Safety, Public Policy, Law, Academia, Technology, or a related field.
Demonstrated ability to lead and manage teams, set strategic direction, and deliver high‑quality outputs in a fast‑paced, global environment.
Deep understanding of content policy, online safety, integrity, and authenticity challenges, and the dynamics of social media platforms.
Exceptional ability to synthesize complex topics for senior executives, external stakeholders, and broad audiences.
Strong cross‑functional collaboration skills, with experience working with product, technical, legal, and operational teams.
High technical aptitude and ability to navigate complex tools, systems, and emerging technologies.
Knowledge of data science and how it informs policy development and enforcement.
Preferred Qualifications: experience working with or leading policy development in highly regulated or high‑scrutiny industries; experience engaging with external stakeholders, including policymakers, regulators, academics, or civil society organizations.
About TikTok TikTok is the leading destination for short‑form mobile video. Our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, with additional offices worldwide.
Why Join Us Our innovative product builds a platform where people can authentically express themselves, discover new ideas, and connect. We foster a culture of curiosity, humility, and impact, and we value resilience and collaboration. Join us to help shape the future of social media safety.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their unique experiences and perspectives. We celebrate diversity and strive to create a welcoming environment for all.
Trust & Safety Our Trust & Safety team works to keep the TikTok community safe. We are transparent about the risks of this role and provide comprehensive wellbeing programs to support mental and physical health.
Accommodation TikTok provides reasonable accommodations in the recruitment process for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other protected reasons. Please contact
https://tinyurl.com/RA-request
for assistance.
Job Information Compensation: $147,000 - $352,000 annually (range may vary based on location and qualifications). Eligible for additional discretionary bonuses, restricted stock units, and other benefits such as medical, dental, vision, 401(k), paid parental leave, disability coverage, and paid holidays.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Product Management and Marketing (Technology, Information and Internet)
Referrals Submit your referral to increase your chances of interviewing at TikTok.
#J-18808-Ljbffr