Georgia-Pacific LLC
Join to apply for the
Customer Account Coordinator
role at
Georgia-Pacific LLC Location:
Onsite in Martinsville, VA Schedule:
Monday – Friday | 8 AM – 5 PM EST | flexibility based on customer demands Visa Sponsorship:
This role is not eligible for visa sponsorship Overview
Georgia-Pacific is hiring a
Customer Account Coordinator
to join our team in Martinsville, VA. This role is suitable for candidates with experience in industrial sales support, logistics, manufacturing, or other customer-focused industries, and offers opportunity to grow in a dynamic plant environment where customer relationships are critical to success. Responsibilities
Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed Track and reconcile order-related information, supporting light billing and payment tracking functions Monitor and track customer inventory levels and shipment status using Excel or other internal tools Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows Basic Qualifications
2+ years customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logistics, commercial operations, or manufacturing customer service Demonstrated ability to handle multiple competing priorities with flexibility and calm under pressure Strong communication skills and the ability to build relationships across departments and with customers Highly organized and detail-oriented, especially in managing data and account accuracy What Will Put You Ahead
Strong Excel skills (data entry, basic formulas, spreadsheet organization) Familiarity with ERP systems such as Kiwi, Kiwi FFF, or PCS Previous experience managing customer accounts and collaborating with sales, shipping, or production Background in corrugated packaging, paper manufacturing, or a related industrial B2B environment Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here. Who We Are
As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. We operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits
Our goal is for each employee and their families to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes medical, dental, vision, flexible spending and health savings accounts, life insurance, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: http://www.kochcareers.com/doc/Everify.pdf Referrals increase your chances of interviewing at Georgia-Pacific LLC by 2x Get notified about new Customer Coordinator jobs in Ridgeway, VA.
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Customer Account Coordinator
role at
Georgia-Pacific LLC Location:
Onsite in Martinsville, VA Schedule:
Monday – Friday | 8 AM – 5 PM EST | flexibility based on customer demands Visa Sponsorship:
This role is not eligible for visa sponsorship Overview
Georgia-Pacific is hiring a
Customer Account Coordinator
to join our team in Martinsville, VA. This role is suitable for candidates with experience in industrial sales support, logistics, manufacturing, or other customer-focused industries, and offers opportunity to grow in a dynamic plant environment where customer relationships are critical to success. Responsibilities
Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed Track and reconcile order-related information, supporting light billing and payment tracking functions Monitor and track customer inventory levels and shipment status using Excel or other internal tools Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows Basic Qualifications
2+ years customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logistics, commercial operations, or manufacturing customer service Demonstrated ability to handle multiple competing priorities with flexibility and calm under pressure Strong communication skills and the ability to build relationships across departments and with customers Highly organized and detail-oriented, especially in managing data and account accuracy What Will Put You Ahead
Strong Excel skills (data entry, basic formulas, spreadsheet organization) Familiarity with ERP systems such as Kiwi, Kiwi FFF, or PCS Previous experience managing customer accounts and collaborating with sales, shipping, or production Background in corrugated packaging, paper manufacturing, or a related industrial B2B environment Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here. Who We Are
As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. We operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits
Our goal is for each employee and their families to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes medical, dental, vision, flexible spending and health savings accounts, life insurance, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: http://www.kochcareers.com/doc/Everify.pdf Referrals increase your chances of interviewing at Georgia-Pacific LLC by 2x Get notified about new Customer Coordinator jobs in Ridgeway, VA.
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