Georgia-Pacific LLC
Join to apply for the
Customer Account Coordinator
role at
Georgia‑Pacific LLC .
Location:
Onsite in Circleville, Ohio
Schedule:
Monday – Friday | 8 AM – 5 PM EST | OT may be required based on customer demands
Visa Sponsorship:
This role is not eligible for visa sponsorship
Job Overview Georgia‑Pacific is hiring a Customer Account Coordinator to join our team in Circleville, OH. Whether you come from industrial sales support, logistics, manufacturing, or another customer‑focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you’ll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency. A high candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross‑functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast‑paced environment.
Our Team Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers. We deliver best‑in‑class service and the Customer Account Coordinator plays a vital role in making that happen.
What You Will Do
Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
Track and reconcile order‑related information, supporting light billing and payment tracking functions
Monitor and track customer inventory levels and shipment status using Excel or other internal tools
Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
2+ years of customer service in a fast‑paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logistics, commercial operations, or manufacturing customer service
Demonstrated ability to handle multiple competing priorities with flexibility and calm under pressure
Strong communication skills and the ability to build relationships across departments and with customers
Highly organized and detail‑oriented, especially in managing data and account accuracy
Willingness to work on‑site with occasional travel (up to 10%) as needed
What Will Put You Ahead
Strong Excel skills (data entry, basic formulas, spreadsheet organization)
Experience in order management, inventory coordination, or accounting‑related administrative work
Familiarity with ERP systems such as Kiwi, Kiwi FFF, or PCS
Previous experience managing customer accounts and collaborating with sales, shipping, or production
Background in corrugated packaging, paper manufacturing, or a related industrial B2B environment
Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength – focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes medical, dental, vision, flexible spending and health savings accounts, life insurance, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region.
Equal Opportunity Employer Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E‑Verify. Please visit the following website for additional information: http://www.kochcareers.com/doc/Everify.pdf
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Customer Account Coordinator
role at
Georgia‑Pacific LLC .
Location:
Onsite in Circleville, Ohio
Schedule:
Monday – Friday | 8 AM – 5 PM EST | OT may be required based on customer demands
Visa Sponsorship:
This role is not eligible for visa sponsorship
Job Overview Georgia‑Pacific is hiring a Customer Account Coordinator to join our team in Circleville, OH. Whether you come from industrial sales support, logistics, manufacturing, or another customer‑focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you’ll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency. A high candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross‑functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast‑paced environment.
Our Team Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers. We deliver best‑in‑class service and the Customer Account Coordinator plays a vital role in making that happen.
What You Will Do
Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
Track and reconcile order‑related information, supporting light billing and payment tracking functions
Monitor and track customer inventory levels and shipment status using Excel or other internal tools
Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
2+ years of customer service in a fast‑paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logistics, commercial operations, or manufacturing customer service
Demonstrated ability to handle multiple competing priorities with flexibility and calm under pressure
Strong communication skills and the ability to build relationships across departments and with customers
Highly organized and detail‑oriented, especially in managing data and account accuracy
Willingness to work on‑site with occasional travel (up to 10%) as needed
What Will Put You Ahead
Strong Excel skills (data entry, basic formulas, spreadsheet organization)
Experience in order management, inventory coordination, or accounting‑related administrative work
Familiarity with ERP systems such as Kiwi, Kiwi FFF, or PCS
Previous experience managing customer accounts and collaborating with sales, shipping, or production
Background in corrugated packaging, paper manufacturing, or a related industrial B2B environment
Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength – focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes medical, dental, vision, flexible spending and health savings accounts, life insurance, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region.
Equal Opportunity Employer Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E‑Verify. Please visit the following website for additional information: http://www.kochcareers.com/doc/Everify.pdf
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