Hilton Grand Vacations
Overview
Join to apply for the
Coordinator Title Services
role at
Hilton Grand Vacations . Responsibilities
Responsible for the review and auditing of contracts and sales documents for accuracy to comply with legal and company policies. Review and process the receipt of correspondence, communications and materials received from consumers and/or their agent. Verification of all financial terms to ensure adherence to company’s underwriting guidelines. Verification of all title requirements including vesting, tenancies, and inventory. Redaction of any personal identifiable information or bank/credit card information. Identify issues for contracts missing documents or having incorrect contract information. Enter pertinent audit findings into tracking systems (e.g., Chorus and TSW). Carry out reasonable requests by management as needed. Receive and validate contract packages sent from sites; notify site of discrepancies. Audit contract documents for accuracy of execution and compliance with company policies. Receive and review correspondence (e.g., rescission letters, owner kits). Receive shipments of contracts from sites, document contracts received in TSW and run reports for the audit process. Manage contract workflow in systems to disposition status changes daily (e.g., rescission cancels, NSFs, credit card chargebacks). Prepare contract packages and cancellations to be sent to the imaging department daily. Provide customer service to field offices and corporate partners to resolve document issues. Maintain a minimum average production level as set by management. Provide support and vacation coverage for the DSC audit team as required. Uphold Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now. Complete all required company training/compliance courses as assigned. Adhere to company standards and maintain compliance with all policies and procedures. Perform other related duties as assigned. Qualifications, knowledge, skills, abilities, and experience
Strong organizational skills with the ability to prioritize and work across multiple computer programs. Ability to produce high-volume, accurate work product. Strong communication skills to convey problems with contracts and required resolutions with field sales offices. Good interpersonal skills to interact effectively and maintain positive relationships with process partners. Ability to work overtime when necessary to meet company goals and deadlines. Ability to multi-task and work well under pressure. Enthusiastic team player attitude. Preferred qualifications
Previous timeshare experience is a plus. Knowledge of documents required for a timeshare closing. MS Excel experience, including creating and maintaining spreadsheets. Seniority level
Entry level Employment type
Full-time Job function
Education and Training Industries
Hospitality Note: This description focuses on responsibilities and qualifications for the Coordinator Title Services role; it excludes nonessential boilerplate and site-only notices.
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Join to apply for the
Coordinator Title Services
role at
Hilton Grand Vacations . Responsibilities
Responsible for the review and auditing of contracts and sales documents for accuracy to comply with legal and company policies. Review and process the receipt of correspondence, communications and materials received from consumers and/or their agent. Verification of all financial terms to ensure adherence to company’s underwriting guidelines. Verification of all title requirements including vesting, tenancies, and inventory. Redaction of any personal identifiable information or bank/credit card information. Identify issues for contracts missing documents or having incorrect contract information. Enter pertinent audit findings into tracking systems (e.g., Chorus and TSW). Carry out reasonable requests by management as needed. Receive and validate contract packages sent from sites; notify site of discrepancies. Audit contract documents for accuracy of execution and compliance with company policies. Receive and review correspondence (e.g., rescission letters, owner kits). Receive shipments of contracts from sites, document contracts received in TSW and run reports for the audit process. Manage contract workflow in systems to disposition status changes daily (e.g., rescission cancels, NSFs, credit card chargebacks). Prepare contract packages and cancellations to be sent to the imaging department daily. Provide customer service to field offices and corporate partners to resolve document issues. Maintain a minimum average production level as set by management. Provide support and vacation coverage for the DSC audit team as required. Uphold Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now. Complete all required company training/compliance courses as assigned. Adhere to company standards and maintain compliance with all policies and procedures. Perform other related duties as assigned. Qualifications, knowledge, skills, abilities, and experience
Strong organizational skills with the ability to prioritize and work across multiple computer programs. Ability to produce high-volume, accurate work product. Strong communication skills to convey problems with contracts and required resolutions with field sales offices. Good interpersonal skills to interact effectively and maintain positive relationships with process partners. Ability to work overtime when necessary to meet company goals and deadlines. Ability to multi-task and work well under pressure. Enthusiastic team player attitude. Preferred qualifications
Previous timeshare experience is a plus. Knowledge of documents required for a timeshare closing. MS Excel experience, including creating and maintaining spreadsheets. Seniority level
Entry level Employment type
Full-time Job function
Education and Training Industries
Hospitality Note: This description focuses on responsibilities and qualifications for the Coordinator Title Services role; it excludes nonessential boilerplate and site-only notices.
#J-18808-Ljbffr