CMIT Solutions St. Louis
Helpdesk Support Technician
CMIT Solutions St. Louis, Saint Louis, Missouri, United States, 63146
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Helpdesk Support Technician
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CMIT Solutions St. Louis 3 days ago Be among the first 25 applicants Join to apply for the
Helpdesk Support Technician
role at
CMIT Solutions St. Louis Helpdesk Support Technician
You will be the first line of defense for client technical issues, primarily on individual computers and devices. We will provide processes, tools and training to equip you to successfully resolve issues and meet our clients’ needs. Job Description
Helpdesk Support Technician
You will be the first line of defense for client technical issues, primarily on individual computers and devices. We will provide processes, tools and training to equip you to successfully resolve issues and meet our clients’ needs.
We are looking for technically competent problem solvers who demand excellence of themselves and are great at following processes and procedures to drive efficiency. We expect most calls to result in a first-call resolution to our clients, as this drives customer satisfaction and profitability.
Requirements:
At least two years of experience working as a help desk or service desk consultant Proficiency in troubleshooting complex systems Excellent communication skills, both written and verbal 1 or more years of experience with desktop systems up to Windows 11 1 or more years of experience with server systems up to Server 2022 1 or more years of experience with Microsoft Office Experience with MacOS is a plus Extensive application support experience Working knowledge of a range of diagnostic utilities Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills Strong documentation skills Ability to conduct research into a wide range of computing issues is required Ability to present ideas in a user-friendly, business-friendly manner Proven analytical and problem-solving skills Experience working in a team-oriented, collaborative environment Associates degree or higher in Information Technology or related work experience
Company Description
CMIT Solutions is a Managed IT Services Provider for businesses. We offer a fast-paced, high growth environment with excellent recognition, advancement and earnings potential. We are looking for individuals that want to be part of a winning team that prides itself on delivering outstanding customer service and developing raving fans. We have a culture where self-starters thrive and creativity, proactivity, and accountability reign supreme.
CMIT Solutions is a Managed IT Services Provider for businesses. We offer a fast-paced, high growth environment with excellent recognition, advancement and earnings potential. We are looking for individuals that want to be part of a winning team that prides itself on delivering outstanding customer service and developing raving fans. We have a culture where self-starters thrive and creativity, proactivity, and accountability reign supreme. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Computer and Network Security Referrals increase your chances of interviewing at CMIT Solutions St. Louis by 2x Get notified about new Help Desk Support Technician jobs in
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Helpdesk Support Technician
role at
CMIT Solutions St. Louis 3 days ago Be among the first 25 applicants Join to apply for the
Helpdesk Support Technician
role at
CMIT Solutions St. Louis Helpdesk Support Technician
You will be the first line of defense for client technical issues, primarily on individual computers and devices. We will provide processes, tools and training to equip you to successfully resolve issues and meet our clients’ needs. Job Description
Helpdesk Support Technician
You will be the first line of defense for client technical issues, primarily on individual computers and devices. We will provide processes, tools and training to equip you to successfully resolve issues and meet our clients’ needs.
We are looking for technically competent problem solvers who demand excellence of themselves and are great at following processes and procedures to drive efficiency. We expect most calls to result in a first-call resolution to our clients, as this drives customer satisfaction and profitability.
Requirements:
At least two years of experience working as a help desk or service desk consultant Proficiency in troubleshooting complex systems Excellent communication skills, both written and verbal 1 or more years of experience with desktop systems up to Windows 11 1 or more years of experience with server systems up to Server 2022 1 or more years of experience with Microsoft Office Experience with MacOS is a plus Extensive application support experience Working knowledge of a range of diagnostic utilities Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills Strong documentation skills Ability to conduct research into a wide range of computing issues is required Ability to present ideas in a user-friendly, business-friendly manner Proven analytical and problem-solving skills Experience working in a team-oriented, collaborative environment Associates degree or higher in Information Technology or related work experience
Company Description
CMIT Solutions is a Managed IT Services Provider for businesses. We offer a fast-paced, high growth environment with excellent recognition, advancement and earnings potential. We are looking for individuals that want to be part of a winning team that prides itself on delivering outstanding customer service and developing raving fans. We have a culture where self-starters thrive and creativity, proactivity, and accountability reign supreme.
CMIT Solutions is a Managed IT Services Provider for businesses. We offer a fast-paced, high growth environment with excellent recognition, advancement and earnings potential. We are looking for individuals that want to be part of a winning team that prides itself on delivering outstanding customer service and developing raving fans. We have a culture where self-starters thrive and creativity, proactivity, and accountability reign supreme. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Computer and Network Security Referrals increase your chances of interviewing at CMIT Solutions St. Louis by 2x Get notified about new Help Desk Support Technician jobs in
St Louis, MO . Chesterfield, MO $24.50-$25.00 2 weeks ago Helpdesk Level 1 - Training & Job Placement
St Louis, MO $90,000.00-$150,000.00 3 months ago FULL TIME - Help Desk/Call Center Specialist
Help Desk Call Center Specialist (Part Time)
O'Fallon, IL $61,600.00-$129,300.00 6 days ago Scott AFB, IL $48,000.00-$52,000.00 2 weeks ago O'Fallon, IL $70,000.00-$80,000.00 3 days ago Help Desk Service Specialist -Subject Matter Expert
Lab Support Technician I, Phlebotomist - Part Time, Days
Imaging Support Tech Center for Multispecialty Care
Electrical Engineer Support Equipment Technician (Mid-Level or Senior)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr