State of New Hampshire
The State of New Hampshire, Liquor Commission has a full-time vacancy for Retail Store Manager I.
Summary
To perform routine supervisory duties in assisting with the operation of a New Hampshire Retail Outlet Store, to ensure exceptional customer service satisfaction, maximize profits, and implement and follow all New Hampshire Liquor Commission rules and policies. Responsibilities
Provides exceptional customer service by building a loyal customer base. Strives for excellence when assisting customers in order to enhance customer relations as well as the NH Liquor Commissions and the State of New Hampshire’s reputation. Acts as a store manager in a low volume retail environment and supervises store personnel up to the Retail Salesperson III level. In a large volume store, works under the general supervision of a Retail Store Manager II and up, in assisting with managing daily store operations such as opening and closing the store, setting up merchandising displays and equipment, making deposits and taking inventory. Provides routine training and guidance necessary to the operation of state liquor stores to all store employees. Accounts for stock and maintains proper inventory levels including anticipating sale items as necessary. Calculates sales transactions and prepares and makes bank deposits. Reviews and interprets computer print outs and makes recommendations to the Store Manager. Supervises and provides guidance to store personnel in the performance of their duties. Serves in the capacity of a Retail Salesperson when not assisting the Store Manager. Supervises all employees and has the ability to fill in for a higher-level Store Manager for short periods of time. On occasion is assigned to work in other stores requiring travel to store locations. Minimum Qualifications
Equivalent combination of 1 year of education and experience after completion of high school. Valid driver’s license Must be able to continuously lift material up to 25 pounds, with frequent lifting of cases of alcohol weighing up to 60 pounds. Must be able to work a schedule that includes day, evening, and weekend hours. Preferred Qualifications
One year of experience in a public contact, retail store, cash-handling position preferred. Compensation
The pay range for this position is $17.81 - $23.39 The State of NH total compensation package features an outstanding set of employee benefits, including: HMO or POS Medical and Prescription Drug Benefits Value of State's share of Employee's Retirement: 12.87% of pay Dental Plan at minimal cost for employees and their families ($500-$1800 value) Flexible Spending healthcare and childcare reimbursement accounts State defined benefit retirement plan and Deferred Compensation 457(b) plan Work/life balance flexible schedules, paid holidays and generous leave plan $50,000 state-paid life insurance plus additional low-cost group life insurance Incentive-based Wellness Program (ability to earn up to $500) EOE TDD Access: Relay NH 1-800-735-2964
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To perform routine supervisory duties in assisting with the operation of a New Hampshire Retail Outlet Store, to ensure exceptional customer service satisfaction, maximize profits, and implement and follow all New Hampshire Liquor Commission rules and policies. Responsibilities
Provides exceptional customer service by building a loyal customer base. Strives for excellence when assisting customers in order to enhance customer relations as well as the NH Liquor Commissions and the State of New Hampshire’s reputation. Acts as a store manager in a low volume retail environment and supervises store personnel up to the Retail Salesperson III level. In a large volume store, works under the general supervision of a Retail Store Manager II and up, in assisting with managing daily store operations such as opening and closing the store, setting up merchandising displays and equipment, making deposits and taking inventory. Provides routine training and guidance necessary to the operation of state liquor stores to all store employees. Accounts for stock and maintains proper inventory levels including anticipating sale items as necessary. Calculates sales transactions and prepares and makes bank deposits. Reviews and interprets computer print outs and makes recommendations to the Store Manager. Supervises and provides guidance to store personnel in the performance of their duties. Serves in the capacity of a Retail Salesperson when not assisting the Store Manager. Supervises all employees and has the ability to fill in for a higher-level Store Manager for short periods of time. On occasion is assigned to work in other stores requiring travel to store locations. Minimum Qualifications
Equivalent combination of 1 year of education and experience after completion of high school. Valid driver’s license Must be able to continuously lift material up to 25 pounds, with frequent lifting of cases of alcohol weighing up to 60 pounds. Must be able to work a schedule that includes day, evening, and weekend hours. Preferred Qualifications
One year of experience in a public contact, retail store, cash-handling position preferred. Compensation
The pay range for this position is $17.81 - $23.39 The State of NH total compensation package features an outstanding set of employee benefits, including: HMO or POS Medical and Prescription Drug Benefits Value of State's share of Employee's Retirement: 12.87% of pay Dental Plan at minimal cost for employees and their families ($500-$1800 value) Flexible Spending healthcare and childcare reimbursement accounts State defined benefit retirement plan and Deferred Compensation 457(b) plan Work/life balance flexible schedules, paid holidays and generous leave plan $50,000 state-paid life insurance plus additional low-cost group life insurance Incentive-based Wellness Program (ability to earn up to $500) EOE TDD Access: Relay NH 1-800-735-2964
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