State of New Hampshire
Overview
RETAIL STORE MANAGER II - #60
role at
State of New Hampshire .
The State of New Hampshire, Liquor Commission has a vacancy for a Full-time Retail Store Manager II. Location: W. Lebanon, NH. Position #17091. The pay range for this position is
$19.96 - $26.41 per hour .
Base pay range $19.96/hr - $26.41/hr
This range is provided by the State of New Hampshire. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Summary To supervise and coordinate activities of personnel associated with the daily working operations of a New Hampshire Retail Outlet Store, to ensure exceptional customer service satisfaction, maximize profits, and implement and follow all New Hampshire Liquor Commission rules and policies.
YOUR EXPERIENCE COUNTS Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.
MINIMUM QUALIFICATIONS Education/Experience:
Equivalent combination of 2.5 years of education and experience after completion of high school. Must include at least 1 year in a supervisory position in a retail environment involving cash-handling.
License/Certification:
Valid driver’s license
Other Requirements
Must be able to continuously lift material up to 25 pounds, with frequent lifting of cases of alcohol weighing up to 60 pounds.
Must be able to work a schedule that includes day, evening, and weekend hours.
Preferred Qualifications None
After-Hire Requirements None
Career Advancement Opportunities In-Band Advancement Available: No Broad Group Level Advancement Available: No
Responsibilities
Provides exceptional customer service by building a loyal customer base. Strives for excellence when assisting customers in order to enhance customer relations as well as the NH Liquor Commissions and the State of New Hampshire’s reputation.
Acts as a store manager in a medium volume retail environment or as occasional manager in a large volume retail environment.
Supervises staff up to the Retail Store Manager II level, schedules assignments of full and part-time employees, reviews work of store personnel for accuracy, evaluates store personnel performance, and provides ongoing training concerning routine and special operations and work procedures to retail store employees.
Assumes responsibility for all levels of inventory based on sales or projected customer demand; studies sales trends and adjusts absolutes to achieve maximum sales. Monitors the movement of inventory, periodically counting product to verify accuracy.
Supervises and verifies the unloading of store merchandise deliveries.
Prepares and transmits regular and special reports covering sales, stock, deposits, and other activities; verifies register sales and makes bank deposits, including resolving conflicting or voided sales transactions.
Monitors and maintains customer relations by providing product knowledge, excellent customer service, clean store and adequate stock; assumes responsibility for store security (fraud deterrence).
Assumes responsibility for merchandising the retail sales area of the store to follow NH State Liquor Commission guidelines, to include making determinations on special merchandise displays, keeping in mind customer preference and demand.
Assumes the responsibilities of subordinate employees when necessary.
On occasion is assigned to work in other stores requiring travel to store locations.
Disclaimer The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.
In addition, applicants are subject to a criminal background check and reference check.
Contact:
HR@LIQUOR.NH.GOV
EOE EOE; TDD Access: Relay NH 1-800-735-2964
#J-18808-Ljbffr
role at
State of New Hampshire .
The State of New Hampshire, Liquor Commission has a vacancy for a Full-time Retail Store Manager II. Location: W. Lebanon, NH. Position #17091. The pay range for this position is
$19.96 - $26.41 per hour .
Base pay range $19.96/hr - $26.41/hr
This range is provided by the State of New Hampshire. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Summary To supervise and coordinate activities of personnel associated with the daily working operations of a New Hampshire Retail Outlet Store, to ensure exceptional customer service satisfaction, maximize profits, and implement and follow all New Hampshire Liquor Commission rules and policies.
YOUR EXPERIENCE COUNTS Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.
MINIMUM QUALIFICATIONS Education/Experience:
Equivalent combination of 2.5 years of education and experience after completion of high school. Must include at least 1 year in a supervisory position in a retail environment involving cash-handling.
License/Certification:
Valid driver’s license
Other Requirements
Must be able to continuously lift material up to 25 pounds, with frequent lifting of cases of alcohol weighing up to 60 pounds.
Must be able to work a schedule that includes day, evening, and weekend hours.
Preferred Qualifications None
After-Hire Requirements None
Career Advancement Opportunities In-Band Advancement Available: No Broad Group Level Advancement Available: No
Responsibilities
Provides exceptional customer service by building a loyal customer base. Strives for excellence when assisting customers in order to enhance customer relations as well as the NH Liquor Commissions and the State of New Hampshire’s reputation.
Acts as a store manager in a medium volume retail environment or as occasional manager in a large volume retail environment.
Supervises staff up to the Retail Store Manager II level, schedules assignments of full and part-time employees, reviews work of store personnel for accuracy, evaluates store personnel performance, and provides ongoing training concerning routine and special operations and work procedures to retail store employees.
Assumes responsibility for all levels of inventory based on sales or projected customer demand; studies sales trends and adjusts absolutes to achieve maximum sales. Monitors the movement of inventory, periodically counting product to verify accuracy.
Supervises and verifies the unloading of store merchandise deliveries.
Prepares and transmits regular and special reports covering sales, stock, deposits, and other activities; verifies register sales and makes bank deposits, including resolving conflicting or voided sales transactions.
Monitors and maintains customer relations by providing product knowledge, excellent customer service, clean store and adequate stock; assumes responsibility for store security (fraud deterrence).
Assumes responsibility for merchandising the retail sales area of the store to follow NH State Liquor Commission guidelines, to include making determinations on special merchandise displays, keeping in mind customer preference and demand.
Assumes the responsibilities of subordinate employees when necessary.
On occasion is assigned to work in other stores requiring travel to store locations.
Disclaimer The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.
In addition, applicants are subject to a criminal background check and reference check.
Contact:
HR@LIQUOR.NH.GOV
EOE EOE; TDD Access: Relay NH 1-800-735-2964
#J-18808-Ljbffr