Driftwood Hospitality Management
Sales Manager - Wedding Market
Driftwood Hospitality Management, Saratoga Springs, New York, United States
Overview
Join to apply for the
Sales Manager - Wedding Market
role at
Driftwood Hospitality Management .
Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
About the Job Do you love crafting weddings that unfold like fairy tales, beautifully planned with elegance in every event? Join the award-winning team at The Saratoga Hilton, where creativity, community and unforgettable weddings and meetings come together.
We are looking for a passionate and results-driven Sales Manager to handle the wedding/small meetings market. The position requires a multi-tasking self-starter who will drive aggressive sales and connections with our customers. The Sales Manager is responsible for proactively soliciting and handling all revenue-related opportunities in a sale with a primary focus on weddings, rehearsal dinners and on-site lodging. If you’re energized by connection and personalized service, this role is for you!
Responsibilities
Bases revenue on the sales strategy guidelines set forth by the Director of Sales & Marketing. Identifies revenue opportunities for the hotels based on the event profile.
Meets and exceeds individual revenue goals. Effectively manages customer budgets to maximize revenue and meet customer needs and identify opportunities to up-sell products and services throughout the sales process.
Identifies wedding prospects; initiates, develops and expands relationships in the wedding market.
Understands the overall market in which they sell — competitors’ strengths and opportunities, economic trends, supply and demand, etc.
Oversees coordination with florists, photographers, videographers, DJ and officiant or entertainment acts upon arrival of event to review timeline and details.
Conducts customer site inspections of the hotel facility.
Builds client and guest relationships to ensure all requests are met and that our guests are provided with a memorable, positive experience.
Solicits, negotiates and books new and repeat clients using multiple channels, such as social media and telemarketing.
Guest satisfaction
Ensures a high level of customer satisfaction and builds long-term mutually beneficial customer relationships to support future revenue growth.
Coordinates and communicates with customers (internal and external) regarding event details. Follows up with customers post-event.
Qualifications
Must have (2+) years of progressive sales experience, and/or a combination of 2 years hotel front desk experience coupled with wedding planning.
Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred.
Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio.
Possesses software knowledge (Microsoft Office, etc.).
Possesses systems knowledge (Delphi and Delphi Diagrams).
Knowledge of menu planning, food presentation, and banquet and event service operations.
Physical demands Frequent walking, standing, sitting, hearing, talking, and smiling. Lifting, pushing, and pulling of objects weighing up to ten pounds.
Benefits
401(k) Program
Wellness Package to include Medical, Dental and Vision insurance
Disability insurance
Employee assistance program
Flexible spending account
Life insurance
Paid time off to include vacation, holiday and sick pay
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Seniority level Entry level
Employment type Full-time
Job function Sales and Business Development
Industries Hospitality
#J-18808-Ljbffr
Sales Manager - Wedding Market
role at
Driftwood Hospitality Management .
Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
About the Job Do you love crafting weddings that unfold like fairy tales, beautifully planned with elegance in every event? Join the award-winning team at The Saratoga Hilton, where creativity, community and unforgettable weddings and meetings come together.
We are looking for a passionate and results-driven Sales Manager to handle the wedding/small meetings market. The position requires a multi-tasking self-starter who will drive aggressive sales and connections with our customers. The Sales Manager is responsible for proactively soliciting and handling all revenue-related opportunities in a sale with a primary focus on weddings, rehearsal dinners and on-site lodging. If you’re energized by connection and personalized service, this role is for you!
Responsibilities
Bases revenue on the sales strategy guidelines set forth by the Director of Sales & Marketing. Identifies revenue opportunities for the hotels based on the event profile.
Meets and exceeds individual revenue goals. Effectively manages customer budgets to maximize revenue and meet customer needs and identify opportunities to up-sell products and services throughout the sales process.
Identifies wedding prospects; initiates, develops and expands relationships in the wedding market.
Understands the overall market in which they sell — competitors’ strengths and opportunities, economic trends, supply and demand, etc.
Oversees coordination with florists, photographers, videographers, DJ and officiant or entertainment acts upon arrival of event to review timeline and details.
Conducts customer site inspections of the hotel facility.
Builds client and guest relationships to ensure all requests are met and that our guests are provided with a memorable, positive experience.
Solicits, negotiates and books new and repeat clients using multiple channels, such as social media and telemarketing.
Guest satisfaction
Ensures a high level of customer satisfaction and builds long-term mutually beneficial customer relationships to support future revenue growth.
Coordinates and communicates with customers (internal and external) regarding event details. Follows up with customers post-event.
Qualifications
Must have (2+) years of progressive sales experience, and/or a combination of 2 years hotel front desk experience coupled with wedding planning.
Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred.
Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio.
Possesses software knowledge (Microsoft Office, etc.).
Possesses systems knowledge (Delphi and Delphi Diagrams).
Knowledge of menu planning, food presentation, and banquet and event service operations.
Physical demands Frequent walking, standing, sitting, hearing, talking, and smiling. Lifting, pushing, and pulling of objects weighing up to ten pounds.
Benefits
401(k) Program
Wellness Package to include Medical, Dental and Vision insurance
Disability insurance
Employee assistance program
Flexible spending account
Life insurance
Paid time off to include vacation, holiday and sick pay
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Seniority level Entry level
Employment type Full-time
Job function Sales and Business Development
Industries Hospitality
#J-18808-Ljbffr