Onco360 Oncology Pharmacy
Inside Sales Representative -Pacific
Onco360 Oncology Pharmacy, Portland, Oregon, United States, 97204
Overview
Join to apply for the Inside Sales Representative - Pacific role at Onco360 Oncology Pharmacy. This is a fully remote position. Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. A career with us supports caring for our patients, providers, communities and each other, with a focus on mission-driven work and opportunities for professional and personal growth. Base salary range $55k-$70k annually; plus Commission. Summary
Using a balance of account management and direct telephone outreach, the Inside Sales position will be responsible for developing and managing a designated territory with the goal of educating and coordinating care for prescribers across Onco360 products and services. The role acts as a single point of contact by assisting prescribers in evaluating referrals and performing care coordination to ensure service level requirements are met. This work is typically carried out in coordination with a mirrored outside sales representative. Targeted customers include physicians, NPs, PAs, nursing staff, office managers, administrative and pharmacy staff in hospital and community oncology settings. This position is home based with minimal travel as required. Responsibilities
Seek opportunities for prescriber experience process improvement and collaborate with Pharmacy OPS and outside sales to achieve prescriber experience improvement and sales goals Achieve designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leads Identify, rank, prospect, and develop key oncology practice and hospital-based business relationships within the targeted regional territory Assist with sales escalations and communicate with field sales partners about details impacting prescriber or patient experience Support education and delivery of key messages and product presentations within initiatives designed to ensure territory meets performance requirements Forward calls pertaining to clinical information and questions to Staff Pharmacists Document and annotate in each patient profile and/or CRM regarding updates and aspects of care or needs Use discretion and independent judgment in handling customer complaints, documenting and forwarding to appropriate staff Obtain and manage prescriber communication preferences Nurture and manage prescriber relationships to improve loyalty and retention Utilize SPOC Tool to ensure all SPOC account prescriptions are processed quickly and efficiently Assist operations staff and prescriber offices with prior authorizations and coordination Ensure prescription renewal requests are communicated promptly to maintain continuity of care when applicable Collaborate with sales to achieve monthly, quarterly, and annual sales goals Qualifications
2 years’ retail or specialty pharmacy technician experience preferred; familiarity with general pharmacy terminology, billing quantity, SIG codes, roman numerals, drug names, and IV dosage calculations/day supply 2 years inside or outside sales experience in pharmacy or health services-related industry preferred Oncology sales experience desired but not required Exceptional probing and consultative communication skills Familiarity with oncology providers, drugs, clinics, and hospital communities Understanding of oncology drug reimbursement, Managed Care Medical Specialty and PBM drug benefits Self-motivated and results driven; capable of working with diverse groups Strong organizational, administrative, and office skills; proficient in data entry and CRM software Team player who can work with minimal supervision and align with organizational goals Ability to respond to inquiries or complaints from customers, employees, or management Ability to apply mathematical concepts and perform basic numerical analysis Maintain HIPAA patient confidentiality Job Details
Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development Industries: Pharmaceutical Manufacturing
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Join to apply for the Inside Sales Representative - Pacific role at Onco360 Oncology Pharmacy. This is a fully remote position. Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. A career with us supports caring for our patients, providers, communities and each other, with a focus on mission-driven work and opportunities for professional and personal growth. Base salary range $55k-$70k annually; plus Commission. Summary
Using a balance of account management and direct telephone outreach, the Inside Sales position will be responsible for developing and managing a designated territory with the goal of educating and coordinating care for prescribers across Onco360 products and services. The role acts as a single point of contact by assisting prescribers in evaluating referrals and performing care coordination to ensure service level requirements are met. This work is typically carried out in coordination with a mirrored outside sales representative. Targeted customers include physicians, NPs, PAs, nursing staff, office managers, administrative and pharmacy staff in hospital and community oncology settings. This position is home based with minimal travel as required. Responsibilities
Seek opportunities for prescriber experience process improvement and collaborate with Pharmacy OPS and outside sales to achieve prescriber experience improvement and sales goals Achieve designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leads Identify, rank, prospect, and develop key oncology practice and hospital-based business relationships within the targeted regional territory Assist with sales escalations and communicate with field sales partners about details impacting prescriber or patient experience Support education and delivery of key messages and product presentations within initiatives designed to ensure territory meets performance requirements Forward calls pertaining to clinical information and questions to Staff Pharmacists Document and annotate in each patient profile and/or CRM regarding updates and aspects of care or needs Use discretion and independent judgment in handling customer complaints, documenting and forwarding to appropriate staff Obtain and manage prescriber communication preferences Nurture and manage prescriber relationships to improve loyalty and retention Utilize SPOC Tool to ensure all SPOC account prescriptions are processed quickly and efficiently Assist operations staff and prescriber offices with prior authorizations and coordination Ensure prescription renewal requests are communicated promptly to maintain continuity of care when applicable Collaborate with sales to achieve monthly, quarterly, and annual sales goals Qualifications
2 years’ retail or specialty pharmacy technician experience preferred; familiarity with general pharmacy terminology, billing quantity, SIG codes, roman numerals, drug names, and IV dosage calculations/day supply 2 years inside or outside sales experience in pharmacy or health services-related industry preferred Oncology sales experience desired but not required Exceptional probing and consultative communication skills Familiarity with oncology providers, drugs, clinics, and hospital communities Understanding of oncology drug reimbursement, Managed Care Medical Specialty and PBM drug benefits Self-motivated and results driven; capable of working with diverse groups Strong organizational, administrative, and office skills; proficient in data entry and CRM software Team player who can work with minimal supervision and align with organizational goals Ability to respond to inquiries or complaints from customers, employees, or management Ability to apply mathematical concepts and perform basic numerical analysis Maintain HIPAA patient confidentiality Job Details
Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development Industries: Pharmaceutical Manufacturing
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