Devco Residential Group
Leasing Professional - Vantage
Devco Residential Group, Lynnwood, Washington, United States, 98037
Overview
Are you looking for a rewarding career in Property Management? HNN Communities is seeking a Full-Time Leasing Professional to join our dynamic team in Lynnwood, WA.
About The Company HNN Communities is a privately held and owner-operated professional property management company that specializes in managing multifamily and mixed-use properties throughout Washington State. Our mission is to be a great company that provides outstanding housing, emphasizing common sense in investment property management. We promote healthy communication, productive teamwork, integrity, and professionalism, fostering an innovative work environment where inclusivity is paramount. We offer competitive pay, robust benefits, professional training and development, growth opportunities, and a positive work culture.
Mission Devco Residential Group’s mission is to develop, construct and manage high-quality multifamily housing that provides stability, fosters growth and delivers long-term value to our residents and stakeholders.
Vision DevCo’s vision is to be a leading developer, builder and manager of quality multifamily housing throughout the western US.
Values
Quality: We deliver excellence in every aspect of our work.
Commitment: We honor our promises with unwavering dedication.
Teamwork: We achieve more together through collaboration and respect.
Integrity: We uphold the highest ethical standards in all we do.
Awards and Recognition Emerald Award 2024 – New Affordable Development of the Year. HNN Communities is honored to be the recipient of this award for 2024, recognizing our dedication to providing outstanding affordable housing and thriving communities.
Pay and Schedule Pay Details:
$21 - $24 Per Hour
Schedule:
Tuesday through Saturday 9AM - 6PM
Benefits
Over 90% company paid medical benefits for employee coverage.
100% company paid dental and vision benefits for employee coverage.
Healthcare and dependent care flexible spending accounts.
Company paid life insurance, AD&D and long-term disability benefits for employee coverage.
Best-in-class voluntary insurance benefits.
Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.
Discretionary bonus programs.
Eligibility for a 30% housing discount consideration.
Employee assistance program (EAP) with 24/7 counseling services.
Company-sponsored industry training and certifications.
3 weeks of paid time off each year.
Up to 12 paid holidays each year.
Position The Leasing Professional is responsible for executing the community’s leasing and renewal strategies to achieve targeted revenue, occupancy, and resident retention goals by performing all activities related to leasing to new residents, securing resident lease renewals and ensuring resident satisfaction. This role combines sales, customer service and marketing to effectively lease apartment homes and build exceptional relationships with guests and residents.
Job Responsibilities
Engage with prospective residents through the company’s lead management software, email and phone calls, appointments, and follow-up communication, in accordance with company policies.
Tour and lease apartment homes, guiding new residents through the application, tax credit and move-in process.
Acquaint new residents with leasing documentation, community rules and policies, apartment functions, and emergency procedures to ensure resident satisfaction at move-in.
Assist with the administration of lease agreements and addendums, renewals, and prospect screening processes while ensuring accuracy and compliance.
Inspect apartment homes prior to move-in, ensuring apartments are in move-in ready condition.
Keep Yardi and related resident management software up to date including rent charges, occupants, lease dates and other data in a timely manner.
Record all traffic information daily.
Maintain resident files according to Company policy, including daily cloud filing.
Assist with the compliance requirements of the tax credit program as it relates to the community, including new move-ins and re-certifications.
Participate in the success of resident events, community programming and local/non-profit programs.
Support overall marketing and leasing efforts including social media engagement, reputation management, advertising, market surveys, marketing collateral, curb appeal and pricing.
Follow established policies related to concessions, specials, and all other marketing programs.
Ensure show-ready condition of the community and units, inspecting daily and coordinating maintenance needs.
Assist with front desk duties and coverage, including answering phones, greeting customers and vendors, scheduling appointments and other general office duties as assigned.
Respond to resident questions, concerns, and requests in a timely manner, and escalate as needed.
Maintain a satisfactory closing ratio and shop program score aligned with company goals.
Stay informed about current market and competitor conditions that may impact occupancy and sales results.
Maintain the physical asset in a healthy, safe, and presentable condition.
Provide excellent customer service to all residents, prospects, and guests.
Complete assigned tasks by deadlines and communicate obstacles to your supervisor in advance.
Work collaboratively and respectfully with peers, other team members and departments.
Experience
Minimum 1 year of sales, customer service, or hospitality experience. Previous multifamily leasing experience preferred.
Ability to provide exceptional customer service to address the needs of current and future residents in a friendly and professional manner.
Proficient with MS Office Suite (Word, Excel, PowerPoint, Outlook).
Excellent written and verbal communication skills.
High school education or equivalent required.
Must be able to speak, read and write English sufficiently to carry out duties.
Successful completion of background check and drug screen required.
Must be legally qualified to work in the U.S. meeting I-9 guidelines.
HNN Communities is an Equal Opportunity Employer
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Management
Referrals increase your chances of interviewing at Devco Residential Group by 2x
Get notified about new Leasing Specialist jobs in Lynnwood, WA.
Note: This description has been reformatted for clarity and to comply with formatting guidelines. It retains the original job information and context.
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About The Company HNN Communities is a privately held and owner-operated professional property management company that specializes in managing multifamily and mixed-use properties throughout Washington State. Our mission is to be a great company that provides outstanding housing, emphasizing common sense in investment property management. We promote healthy communication, productive teamwork, integrity, and professionalism, fostering an innovative work environment where inclusivity is paramount. We offer competitive pay, robust benefits, professional training and development, growth opportunities, and a positive work culture.
Mission Devco Residential Group’s mission is to develop, construct and manage high-quality multifamily housing that provides stability, fosters growth and delivers long-term value to our residents and stakeholders.
Vision DevCo’s vision is to be a leading developer, builder and manager of quality multifamily housing throughout the western US.
Values
Quality: We deliver excellence in every aspect of our work.
Commitment: We honor our promises with unwavering dedication.
Teamwork: We achieve more together through collaboration and respect.
Integrity: We uphold the highest ethical standards in all we do.
Awards and Recognition Emerald Award 2024 – New Affordable Development of the Year. HNN Communities is honored to be the recipient of this award for 2024, recognizing our dedication to providing outstanding affordable housing and thriving communities.
Pay and Schedule Pay Details:
$21 - $24 Per Hour
Schedule:
Tuesday through Saturday 9AM - 6PM
Benefits
Over 90% company paid medical benefits for employee coverage.
100% company paid dental and vision benefits for employee coverage.
Healthcare and dependent care flexible spending accounts.
Company paid life insurance, AD&D and long-term disability benefits for employee coverage.
Best-in-class voluntary insurance benefits.
Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.
Discretionary bonus programs.
Eligibility for a 30% housing discount consideration.
Employee assistance program (EAP) with 24/7 counseling services.
Company-sponsored industry training and certifications.
3 weeks of paid time off each year.
Up to 12 paid holidays each year.
Position The Leasing Professional is responsible for executing the community’s leasing and renewal strategies to achieve targeted revenue, occupancy, and resident retention goals by performing all activities related to leasing to new residents, securing resident lease renewals and ensuring resident satisfaction. This role combines sales, customer service and marketing to effectively lease apartment homes and build exceptional relationships with guests and residents.
Job Responsibilities
Engage with prospective residents through the company’s lead management software, email and phone calls, appointments, and follow-up communication, in accordance with company policies.
Tour and lease apartment homes, guiding new residents through the application, tax credit and move-in process.
Acquaint new residents with leasing documentation, community rules and policies, apartment functions, and emergency procedures to ensure resident satisfaction at move-in.
Assist with the administration of lease agreements and addendums, renewals, and prospect screening processes while ensuring accuracy and compliance.
Inspect apartment homes prior to move-in, ensuring apartments are in move-in ready condition.
Keep Yardi and related resident management software up to date including rent charges, occupants, lease dates and other data in a timely manner.
Record all traffic information daily.
Maintain resident files according to Company policy, including daily cloud filing.
Assist with the compliance requirements of the tax credit program as it relates to the community, including new move-ins and re-certifications.
Participate in the success of resident events, community programming and local/non-profit programs.
Support overall marketing and leasing efforts including social media engagement, reputation management, advertising, market surveys, marketing collateral, curb appeal and pricing.
Follow established policies related to concessions, specials, and all other marketing programs.
Ensure show-ready condition of the community and units, inspecting daily and coordinating maintenance needs.
Assist with front desk duties and coverage, including answering phones, greeting customers and vendors, scheduling appointments and other general office duties as assigned.
Respond to resident questions, concerns, and requests in a timely manner, and escalate as needed.
Maintain a satisfactory closing ratio and shop program score aligned with company goals.
Stay informed about current market and competitor conditions that may impact occupancy and sales results.
Maintain the physical asset in a healthy, safe, and presentable condition.
Provide excellent customer service to all residents, prospects, and guests.
Complete assigned tasks by deadlines and communicate obstacles to your supervisor in advance.
Work collaboratively and respectfully with peers, other team members and departments.
Experience
Minimum 1 year of sales, customer service, or hospitality experience. Previous multifamily leasing experience preferred.
Ability to provide exceptional customer service to address the needs of current and future residents in a friendly and professional manner.
Proficient with MS Office Suite (Word, Excel, PowerPoint, Outlook).
Excellent written and verbal communication skills.
High school education or equivalent required.
Must be able to speak, read and write English sufficiently to carry out duties.
Successful completion of background check and drug screen required.
Must be legally qualified to work in the U.S. meeting I-9 guidelines.
HNN Communities is an Equal Opportunity Employer
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Management
Referrals increase your chances of interviewing at Devco Residential Group by 2x
Get notified about new Leasing Specialist jobs in Lynnwood, WA.
Note: This description has been reformatted for clarity and to comply with formatting guidelines. It retains the original job information and context.
#J-18808-Ljbffr