Mount Sinai Morningside
Scheduling Coordinator II - FPA Access Center
Mount Sinai Morningside, New York, New York, us, 10261
Scheduling Coordinator II - FPA Access Center
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Scheduling Coordinator II - FPA Access Center
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Mount Sinai Morningside . In the Scheduling Coordinator II role within the FPA Access Center, you will exemplify patient experience while interacting with patients and visitors over the telephone and other communications channels by providing superior customer service. Schedules patient FPA appointments and updates practice management system. Collects patient demographics and insurance information and enters into practice management system. Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed. May schedule patients appointments for tests or consults. May initiate reminder calls for next days appointments. Trains and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supervisor. May perform duty as liaison between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns. Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment reporting. May participate and offer input into the Performance Appraisal process with the Supervisor. Performs other related duties. High School diploma/GED. 3 years secretarial/clerical experience, preferably with some directly related experience, in a medical practice environment. Salary range: $19.02 - $28.53 hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law.
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Join to apply for the
Scheduling Coordinator II - FPA Access Center
role at
Mount Sinai Morningside . In the Scheduling Coordinator II role within the FPA Access Center, you will exemplify patient experience while interacting with patients and visitors over the telephone and other communications channels by providing superior customer service. Schedules patient FPA appointments and updates practice management system. Collects patient demographics and insurance information and enters into practice management system. Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed. May schedule patients appointments for tests or consults. May initiate reminder calls for next days appointments. Trains and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supervisor. May perform duty as liaison between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns. Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment reporting. May participate and offer input into the Performance Appraisal process with the Supervisor. Performs other related duties. High School diploma/GED. 3 years secretarial/clerical experience, preferably with some directly related experience, in a medical practice environment. Salary range: $19.02 - $28.53 hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law.
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