Mount Sinai Morningside
Scheduling Coordinator II (11a - 7p) - FPA Access Center
Mount Sinai Morningside, New York, New York, us, 10261
Scheduling Coordinator II (11a - 7p) - FPA Access Center
Mount Sinai Morningside, Mount Sinai Health System West Side of Manhattan, New York, NY Scheduling Coordinator II handles patient appointment scheduling, patient insurance verification, and front desk support. Senior level with mentorship duties and patient service focus. Responsibilities
Schedules patient FPA appointments and updates practice management system. Collects patient demographics and insurance information and enters into practice management system. Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed. May schedule patients appointments for tests or consults. May initiate reminder calls for next days appointments. Trains and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supervisor. May perform duty as liaison between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns. Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment reporting. May participate and offer input into the Performance Appraisal process with the Supervisor. Performs other related duties. Qualifications
High School diploma/GED 3 years secretarial/clerical experience, preferably with some directly related experience, in a medical practice environment Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. Compensation
Hourly rate $19.02 - $28.53. Salary ranges comply with NYC law on salary transparency. Seniority level
Mid-Senior level Employment type
Full-time Job function
Administrative Industries
Hospitals and Healthcare
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Mount Sinai Morningside, Mount Sinai Health System West Side of Manhattan, New York, NY Scheduling Coordinator II handles patient appointment scheduling, patient insurance verification, and front desk support. Senior level with mentorship duties and patient service focus. Responsibilities
Schedules patient FPA appointments and updates practice management system. Collects patient demographics and insurance information and enters into practice management system. Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed. May schedule patients appointments for tests or consults. May initiate reminder calls for next days appointments. Trains and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supervisor. May perform duty as liaison between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns. Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment reporting. May participate and offer input into the Performance Appraisal process with the Supervisor. Performs other related duties. Qualifications
High School diploma/GED 3 years secretarial/clerical experience, preferably with some directly related experience, in a medical practice environment Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. Compensation
Hourly rate $19.02 - $28.53. Salary ranges comply with NYC law on salary transparency. Seniority level
Mid-Senior level Employment type
Full-time Job function
Administrative Industries
Hospitals and Healthcare
#J-18808-Ljbffr