VyStar Credit Union
Senior Mortgage Loss Mitigation Specialist
VyStar Credit Union, Jacksonville, Florida, United States, 32290
Senior Mortgage Loss Mitigation Specialist
– VyStar Credit Union Competitive pay, a 401(k) plan, extensive training, tuition reimbursement, and part‑time roles start at 30 hr/wk. Accountability Statement
The Senior Mortgage Loss Mitigation Specialist safeguards VyStar’s interest in residential real estate assets from potential losses due to foreclosure, bankruptcy, short sales, or other legal proceedings. The role requires comprehensive knowledge of state and federal regulations related to mortgage loss mitigation, including FDCPA, bankruptcy and foreclosure laws, and secondary market investor requirements. Essential Responsibilities
Protect residential real estate in the event of legal action filed by VyStar, including foreclosure, bankruptcy, short sales, and deed‑in‑lieu of foreclosure. Work with members on payment plans, forbearance agreements, modifications, and other action plans, maintaining loan data in the core system of record. Collaborate with members and third parties (Realtor, first lien holder) and vendors (appraiser, title company, attorney, secondary market investor, private mortgage insurance company) on short sale requests. Review bankruptcy filings and related court documents, file Proof of Claims, and protect VyStar’s lien interest. Process foreclosure demands and referrals to initiate foreclosure proceedings. Maintain and review distressed mortgage loan reports to ensure data integrity and report to senior leadership. Track all payments made by the bankruptcy trustee and post payments to the mortgage loan. Identify process improvement opportunities and enhance member service and operational efficiency. Provide monthly updates to Supervisor/AVP on severely delinquent accounts. Stay abreast of all changes in state and federal regulations to ensure filing dates and timelines are followed correctly. Contact, follow‑up, and report delinquent or defaulted first mortgage loans to secondary market investors and private mortgage insurance companies within defined timelines. Consistently adheres to VyStar core values and Code of Ethics. Perform activities and projects as requested by Mortgage Servicing Manager and Vice President of Mortgage Lending. Job Qualifications
Education
High School or GED is required. Education in accounting, economics, or related fields is preferred. Continuing education via local conferences and workshops is required for updates on federal regulations and secondary market requirements. Specialized classes in bankruptcy, foreclosure, and mortgage collections and loss mitigation are required. Experience
3‑5 years of experience in mortgage collection, foreclosure, bankruptcy, and legal processing with a financial institution or mortgage loan company is required. Job Knowledge, Skills & Abilities
Knowledge of FDCPA, federal bankruptcy laws, FCRA, state laws governing repossession and liquidation, and secondary market requirements for servicing derogatory loans. Well versed in state and federal regulations governing all collection related activities. Positive, well‑developed communication skills, both written and verbal. Professional conduct and appearance; self‑motivated. Self‑starter who follows through on all job duties. Independent resolution of escalated issues or inquiries in an expedient and professional manner. Working knowledge of Regulation CC, B, D, Z, and BSA. Multi‑task, prioritize effectively, and operate with a sense of urgency. Knowledge of Microsoft Office applications and credit union software and/or core operating systems. Preferred knowledge of ICE Mortgage Technology products MSP, BKFC, and LMS. Seniority Level
Mid‑Senior level Employment Type
Full‑time Job Function
Finance and Sales – Banking Referrals increase your chances of interviewing at VyStar Credit Union by 2x. Jacksonville, FL $50,000 – $65,000 3 days ago
#J-18808-Ljbffr
– VyStar Credit Union Competitive pay, a 401(k) plan, extensive training, tuition reimbursement, and part‑time roles start at 30 hr/wk. Accountability Statement
The Senior Mortgage Loss Mitigation Specialist safeguards VyStar’s interest in residential real estate assets from potential losses due to foreclosure, bankruptcy, short sales, or other legal proceedings. The role requires comprehensive knowledge of state and federal regulations related to mortgage loss mitigation, including FDCPA, bankruptcy and foreclosure laws, and secondary market investor requirements. Essential Responsibilities
Protect residential real estate in the event of legal action filed by VyStar, including foreclosure, bankruptcy, short sales, and deed‑in‑lieu of foreclosure. Work with members on payment plans, forbearance agreements, modifications, and other action plans, maintaining loan data in the core system of record. Collaborate with members and third parties (Realtor, first lien holder) and vendors (appraiser, title company, attorney, secondary market investor, private mortgage insurance company) on short sale requests. Review bankruptcy filings and related court documents, file Proof of Claims, and protect VyStar’s lien interest. Process foreclosure demands and referrals to initiate foreclosure proceedings. Maintain and review distressed mortgage loan reports to ensure data integrity and report to senior leadership. Track all payments made by the bankruptcy trustee and post payments to the mortgage loan. Identify process improvement opportunities and enhance member service and operational efficiency. Provide monthly updates to Supervisor/AVP on severely delinquent accounts. Stay abreast of all changes in state and federal regulations to ensure filing dates and timelines are followed correctly. Contact, follow‑up, and report delinquent or defaulted first mortgage loans to secondary market investors and private mortgage insurance companies within defined timelines. Consistently adheres to VyStar core values and Code of Ethics. Perform activities and projects as requested by Mortgage Servicing Manager and Vice President of Mortgage Lending. Job Qualifications
Education
High School or GED is required. Education in accounting, economics, or related fields is preferred. Continuing education via local conferences and workshops is required for updates on federal regulations and secondary market requirements. Specialized classes in bankruptcy, foreclosure, and mortgage collections and loss mitigation are required. Experience
3‑5 years of experience in mortgage collection, foreclosure, bankruptcy, and legal processing with a financial institution or mortgage loan company is required. Job Knowledge, Skills & Abilities
Knowledge of FDCPA, federal bankruptcy laws, FCRA, state laws governing repossession and liquidation, and secondary market requirements for servicing derogatory loans. Well versed in state and federal regulations governing all collection related activities. Positive, well‑developed communication skills, both written and verbal. Professional conduct and appearance; self‑motivated. Self‑starter who follows through on all job duties. Independent resolution of escalated issues or inquiries in an expedient and professional manner. Working knowledge of Regulation CC, B, D, Z, and BSA. Multi‑task, prioritize effectively, and operate with a sense of urgency. Knowledge of Microsoft Office applications and credit union software and/or core operating systems. Preferred knowledge of ICE Mortgage Technology products MSP, BKFC, and LMS. Seniority Level
Mid‑Senior level Employment Type
Full‑time Job Function
Finance and Sales – Banking Referrals increase your chances of interviewing at VyStar Credit Union by 2x. Jacksonville, FL $50,000 – $65,000 3 days ago
#J-18808-Ljbffr