ACCESS
1 month ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Description The Housing Stabilization Case Manager for Support Services for Veteran Families (SSVF) works directly with Veterans and their families to overcome barriers that may prevent them from obtaining or maintaining housing stability. The HSCM (Housing Stabilization Case Manager) works collaboratively with a multi-disciplinary team that assists veterans and their families in navigating complex resources and processes that can help them achieve their own definition of self-sufficiency. This position works in the office environment, out in the community, and in participants' homes to offer wrap-around services. The HSCM reports directly to the SSVF Program Supervisor.
About ACCESS ACCESS is an energetic, diverse, and compassionate team that creates positive change in the community daily. If you are dedicated, hardworking, and passionate about helping others, ACCESS is your place!
Position Duties & Responsibilities
Maintain a minimum caseload of Veteran families and individuals as determined by ACCESS procedures.
Interview and screen participants and work with the Program Supervisor to determine their eligibility for Federal and State Assistance programs. These include, but are not limited to, food, security deposits, rental assistance, energy assistance, and emergency assistance using predetermined criteria.
Assist the participant in setting short-term and long-term goals to obtain greater sustainability following the program and funding stream processes and procedures.
Provide support through one-on-one positive social interaction with participants to build mutual trust and positive relationships.
Monitor participants' progress and status using prevention techniques to prevent them from falling back into homelessness. Ensure that participant files are well-maintained and data entry is completed accurately and in a timely manner.
Refer participants to other ACCESS programs and external resources as appropriate.
Ensure that participant files are maintained and data entry is completed accurately and timely, utilizing internal and grant funding databases and filing systems, following the program's criteria and process. Accuracy and attention to detail within all aspects of working with the participant, including but not limited to keeping clear and current case notes; providing correct coding on vouchers; and providing correct information for other types of reporting.
Take appropriate action to deal with any homeless emergency. With clinical social worker assistance, may provide crisis intervention and emotional support during times of emergency.
Position Requirements
Belief in ACCESS's mission to provide food, warmth, and shelter.
At least 1 year of case management experience or similar experience involving working closely with participants and determining eligibility.
Ability to interact effectively with a variety of individuals and groups from varying educational, ethnic, and socioeconomic backgrounds, include listening, sensitivity to others' feelings, needs, and point of view, tact, and courtesy in expressing opinions or ideas.
Must have good interpersonal, written, and oral communication skills.
Demonstrated ability to work effectively with customers and co-workers, sustain participant and interdepartmental confidentiality.
Excellent computer skills, including proficiency in software programs, including but not limited to Microsoft Office products and web-based applications.
Must be able to multitask in a variety of areas.
Ability to work flexible hours, and at times in poor Willingness and ability to adjust to changing conditions or priorities.
This position is required to have a work-issued cell phone (other similar options are available per the agency Cell Phone Election Form in lieu of a cell phone).
A valid Oregon driver's license with an acceptable record under ACCESS's insurance policies.
Equal Employment Opportunity (EEO) Statement ACCESS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, ACCESS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
#J-18808-Ljbffr
Get AI-powered advice on this job and more exclusive features.
Description The Housing Stabilization Case Manager for Support Services for Veteran Families (SSVF) works directly with Veterans and their families to overcome barriers that may prevent them from obtaining or maintaining housing stability. The HSCM (Housing Stabilization Case Manager) works collaboratively with a multi-disciplinary team that assists veterans and their families in navigating complex resources and processes that can help them achieve their own definition of self-sufficiency. This position works in the office environment, out in the community, and in participants' homes to offer wrap-around services. The HSCM reports directly to the SSVF Program Supervisor.
About ACCESS ACCESS is an energetic, diverse, and compassionate team that creates positive change in the community daily. If you are dedicated, hardworking, and passionate about helping others, ACCESS is your place!
Position Duties & Responsibilities
Maintain a minimum caseload of Veteran families and individuals as determined by ACCESS procedures.
Interview and screen participants and work with the Program Supervisor to determine their eligibility for Federal and State Assistance programs. These include, but are not limited to, food, security deposits, rental assistance, energy assistance, and emergency assistance using predetermined criteria.
Assist the participant in setting short-term and long-term goals to obtain greater sustainability following the program and funding stream processes and procedures.
Provide support through one-on-one positive social interaction with participants to build mutual trust and positive relationships.
Monitor participants' progress and status using prevention techniques to prevent them from falling back into homelessness. Ensure that participant files are well-maintained and data entry is completed accurately and in a timely manner.
Refer participants to other ACCESS programs and external resources as appropriate.
Ensure that participant files are maintained and data entry is completed accurately and timely, utilizing internal and grant funding databases and filing systems, following the program's criteria and process. Accuracy and attention to detail within all aspects of working with the participant, including but not limited to keeping clear and current case notes; providing correct coding on vouchers; and providing correct information for other types of reporting.
Take appropriate action to deal with any homeless emergency. With clinical social worker assistance, may provide crisis intervention and emotional support during times of emergency.
Position Requirements
Belief in ACCESS's mission to provide food, warmth, and shelter.
At least 1 year of case management experience or similar experience involving working closely with participants and determining eligibility.
Ability to interact effectively with a variety of individuals and groups from varying educational, ethnic, and socioeconomic backgrounds, include listening, sensitivity to others' feelings, needs, and point of view, tact, and courtesy in expressing opinions or ideas.
Must have good interpersonal, written, and oral communication skills.
Demonstrated ability to work effectively with customers and co-workers, sustain participant and interdepartmental confidentiality.
Excellent computer skills, including proficiency in software programs, including but not limited to Microsoft Office products and web-based applications.
Must be able to multitask in a variety of areas.
Ability to work flexible hours, and at times in poor Willingness and ability to adjust to changing conditions or priorities.
This position is required to have a work-issued cell phone (other similar options are available per the agency Cell Phone Election Form in lieu of a cell phone).
A valid Oregon driver's license with an acceptable record under ACCESS's insurance policies.
Equal Employment Opportunity (EEO) Statement ACCESS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, ACCESS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
#J-18808-Ljbffr