The Jonus Group
Join to apply for the
Commercial Lines Account Manager
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The Jonus Group 2 days ago Be among the first 25 applicants Join to apply for the
Commercial Lines Account Manager
role at
The Jonus Group Job Description
Job Title: Commercial Lines Account Manager Job Description
Job Title: Commercial Lines Account Manager
Job Summary
We are seeking an organized, detail-oriented, and customer-focused
Commercial Lines Account Manager
to join our dynamic team. In this role, you will be responsible for managing a portfolio of commercial insurance accounts, delivering exceptional client service, and fostering long-term relationships with our clients. You will work collaboratively with clients, carriers, and internal teams to ensure the effective management of policies, provide expert recommendations, and support the growth of our organization. This is an excellent opportunity for a skilled Account Manager who thrives in a fast-paced environment and is committed to delivering tailored solutions to meet client needs.
Responsibilities
Serve as the primary point of contact for a portfolio of commercial insurance accounts, delivering excellent customer service and maintaining ongoing client relationships. Analyze client needs, provide risk management advice, and recommend suitable insurance coverage options tailored to meet their specific business requirements. Manage the end-to-end renewal process, including preparing submissions, negotiating coverage terms with carriers, and presenting solutions to clients. Collaborate with internal teams to handle endorsements, policy changes, claims inquiries, and billing issues promptly and accurately. Assist clients with policy reviews, ensuring appropriate coverage levels and compliance with contractual or regulatory requirements. Actively pursue opportunities for client growth, cross-selling, and upselling additional services or coverages to support the business' objectives. Stay informed on industry trends, insurance products, and regulatory changes to maintain expertise and provide thought leadership to clients and colleagues. Ensure all client records are accurately maintained in the company’s CRM system and adhere to established processes and timelines. Support the development and execution of operational strategies and team initiatives to enhance client satisfaction and process efficiency.
Qualifications/Requirements
At least 3 years of experience in commercial lines insurance account management or a similar role - preferred. Holds an active P&C (Property and Casualty) insurance license. Strong understanding of commercial property, general liability, workers’ compensation, and professional liability insurance policies. Exceptional interpersonal and communication skills, with the ability to build and maintain strong, trusting client relationships. Excellent organizational and time-management abilities; ability to prioritize tasks and meet deadlines in a fast-paced environment. Proficiency in Microsoft Office Suite and experience using agency management software. Proven ability to solve client challenges, demonstrate critical thinking, and offer creative, client-centric solutions. Strong negotiation skills and experience working directly with insurance carriers to secure favorable terms.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Sales, Business Development, and Finance Industries Banking, Financial Services, and Insurance Referrals increase your chances of interviewing at The Jonus Group by 2x Get notified about new Commercial Lines Account Manager jobs in
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Commercial Lines Account Manager
role at
The Jonus Group 2 days ago Be among the first 25 applicants Join to apply for the
Commercial Lines Account Manager
role at
The Jonus Group Job Description
Job Title: Commercial Lines Account Manager Job Description
Job Title: Commercial Lines Account Manager
Job Summary
We are seeking an organized, detail-oriented, and customer-focused
Commercial Lines Account Manager
to join our dynamic team. In this role, you will be responsible for managing a portfolio of commercial insurance accounts, delivering exceptional client service, and fostering long-term relationships with our clients. You will work collaboratively with clients, carriers, and internal teams to ensure the effective management of policies, provide expert recommendations, and support the growth of our organization. This is an excellent opportunity for a skilled Account Manager who thrives in a fast-paced environment and is committed to delivering tailored solutions to meet client needs.
Responsibilities
Serve as the primary point of contact for a portfolio of commercial insurance accounts, delivering excellent customer service and maintaining ongoing client relationships. Analyze client needs, provide risk management advice, and recommend suitable insurance coverage options tailored to meet their specific business requirements. Manage the end-to-end renewal process, including preparing submissions, negotiating coverage terms with carriers, and presenting solutions to clients. Collaborate with internal teams to handle endorsements, policy changes, claims inquiries, and billing issues promptly and accurately. Assist clients with policy reviews, ensuring appropriate coverage levels and compliance with contractual or regulatory requirements. Actively pursue opportunities for client growth, cross-selling, and upselling additional services or coverages to support the business' objectives. Stay informed on industry trends, insurance products, and regulatory changes to maintain expertise and provide thought leadership to clients and colleagues. Ensure all client records are accurately maintained in the company’s CRM system and adhere to established processes and timelines. Support the development and execution of operational strategies and team initiatives to enhance client satisfaction and process efficiency.
Qualifications/Requirements
At least 3 years of experience in commercial lines insurance account management or a similar role - preferred. Holds an active P&C (Property and Casualty) insurance license. Strong understanding of commercial property, general liability, workers’ compensation, and professional liability insurance policies. Exceptional interpersonal and communication skills, with the ability to build and maintain strong, trusting client relationships. Excellent organizational and time-management abilities; ability to prioritize tasks and meet deadlines in a fast-paced environment. Proficiency in Microsoft Office Suite and experience using agency management software. Proven ability to solve client challenges, demonstrate critical thinking, and offer creative, client-centric solutions. Strong negotiation skills and experience working directly with insurance carriers to secure favorable terms.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Sales, Business Development, and Finance Industries Banking, Financial Services, and Insurance Referrals increase your chances of interviewing at The Jonus Group by 2x Get notified about new Commercial Lines Account Manager jobs in
Clarkston, MI . Pharmacy Customer Service Representative
Automotive Customer Experience Specialist
Sterling Heights, MI $19.00-$21.00 1 month ago Troy, MI $38,480.00-$38,480.00 3 weeks ago Client Service Representative | Southfield, MI | 10am-7pm ET
Order Management Specialist / Customer Service Representative
Customer Service Representative-I (Financial Assistance Counselor) - PFS (Remote)
Customer Service Representative-I (Medical Billing Call Center Customer Service Representative) - PFS (Remote)
Customer Service Representative - Finance
Insurance - Customer Service Representative
Dermatology Patient Experience Specialist
Customer Service Representative-I (Medical Billing Call Center Customer Service Representative) - PFS (Remote)
Customer Service Representative-I (Medical Billing Call Center Customer Service Rep.) - PFS (Remote)
Customer Care Coordinator - Order Experience I
Sterling Heights, MI $45,000.00-$50,000.00 2 weeks ago Sterling Heights, MI $18.00-$20.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr