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Tundra Technical Solutions

eBilling Analyst

Tundra Technical Solutions, Glendale, Arizona, us, 85318

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eBilling Analyst The

eBilling Analyst

supports the Legal Operations team by managing electronic billing systems, ensuring invoices comply with corporate and outside counsel guidelines, and optimizing billing workflows. The role acts as the main liaison between internal teams, outside law firms, and vendors, handling invoice processing, troubleshooting, reporting, and system maintenance with a strong focus on accuracy, process improvement, and legal spend visibility.

Key Responsibilities

Manage day-to-day operations of the eBilling system, including invoice submission, review, validation, and approval workflows.

Manage the onboarding and maintenance of outside counsel firms in TeamConnect, handling rate submissions as required.

Act as primary point of contact for outside counsel and vendors regarding billing guidelines, invoice submissions, and system troubleshooting.

Monitor eBilling queues, resolve exceptions, and elevate issues as needed.

Generate reports and dashboards to provide insights into legal spend, accruals, budget vs. actuals, and outside counsel performance.

Partner with Legal Operations leadership to continuously evaluate and improve billing processes and system functionality.

Ensure compliance with corporate eBilling guidelines and outside counsel engagement terms.

Customer service-oriented attitude.

Skills

3+ years of experience in eBilling, legal operations, or law firm billing roles.

Hands‑on experience with TeamConnect, Collaborati, and other eBilling platforms.

Experience with case/matter management systems, document management systems, and legal operations workflows.

Strong analytical and problem‑solving skills with attention to detail.

Excellent communication skills with ability to collaborate effectively across internal teams and with external law firms.

Proficiency in Microsoft Excel and reporting tools.

Ability to manage multiple priorities in a fast‑paced environment.

Preferred Skills

Prior experience working in a corporate legal department or with outside counsel law firms.

Understanding of accruals, budgets, and legal spend management.

Familiarity with TAP workflow automation (design, testing, and administration).

Education

Bachelor’s degree in Business, Finance, Legal Studies, or related field; or equivalent experience.

Seniority Level Associate

Employment Type Contract

Job Function General Business

Industry Law Practice and Legal Services

Referrals increase your chances of interviewing at Tundra Technical Solutions by 2x.

Location Scottsdale, AZ

Compensation Pay range: $25.00/hr - $30.00/hr.

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