San Diego Zoo
Walking Tour Guide - Part Time - San Diego Zoo Safari Park
San Diego Zoo, Escondido, California, United States, 92025
Job Description
San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors — the San Diego Zoo and San Diego Zoo Safari Park — giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.
HOW YOU WILL IMPACT OUR MISSION
The Safari Experiences Walking Tour Guide will support the San Diego Zoo Wildlife Alliance's vision of creating a world where all life thrives, by leading premium experiences throughout the San Diego Zoo Safari Park. The Walking Tour Guide will uphold high guest service and safety standards, while sharing impactful conservation stories that inspire our guests to make a difference for wildlife. The Walking Tour Guide is expected to engage with guests in front of various wildlife habitats or during guided walking tours. This position may require early morning or late-night shifts. This position reports to the Safari Experiences Supervisor.
The Safari Experiences Walking Tour Guide's primary responsibilities are to comply with all safety rules and procedures during daily operation, to serve as Storytellers to Safari Parks guests, and to provide high quality guest service to all Safari Park guests. The Safari Experiences Walking Tour Guide consistently demonstrates a desire and ability to engage in positive relationships with internal and external customers as a representative of the SDZWA.
WHAT YOU WILL DO Connects with guests on paths, walkways and behind-the-scenes areas in front of or within various wildlife spaces while on foot in all weather conditions Showcases the San Diego Zoo Wildlife Alliance as a conservation leader by presenting a positive, friendly and outgoing image while conducting multiple tours daily in a safe and timely manner and monitoring 2-way radio communication Follows all safety standards, behind-the-scenes protocols, biosecurity measures and reports issues in a timely manner Creates authentic and meaningful connections with guests, while sharing SDZWA conservation stories and wildlife natural history ensuring all tour requirements are met Assists with checking in guests, managing crowds and practice effective guest management strategies Conducts special tours, VIP tours and PR tours as required Responds and provides support in emergency situations WHAT WE ARE LOOKING FOR
Safari Experiences is seeking an individual who is inspired to be part of an organization that is committed to protecting wildlife around the globe. The Walking Tour Guide provides storytelling for guests attending Roar & Snore programs and Elephant Valley, while upholding high guest service and safety standards. Highly motivated, enthusiastic, and personable applicants are encouraged to apply. Preferred candidates have experience with some or all of the following: engaging with audiences of all backgrounds, sharing conservation stories in an engaging manor, and excellent teamwork skills. Schedule availability of at least 4 days a week, including both weekend days, is highly desirable. Roar & Snore shifts include late evening and early morning shifts. Must be 18 years of age. EDUCATION AND CERTIFICATIONS Training and/or experience which would demonstrate the essential functions, knowledge and skills outlined. SKILLS AND KNOWLEDGE Knowledge of: Layout of the Zoo or Safari Park Wildlife natural history and SDZWA conservation stories Organizational policies, rules and practices Ability to: Communicate clear and concise information to large groups Monitor 2-way radio and park sounds Understand and communicate instructions and directions Handle physical, medical and mechanical emergencies Perform the essential functions and representative duties listed SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER Free admission to the San Diego Zoo and the San Diego Zoo Safari Park Family Passes Complimentary Tickets Local and In-House Discounts Employee Assistance Program Wellness Program IMPORTANT DETAILS Position Type: Hourly Part-Time Non-Exempt Union Position - If selected there will be union fees and dues to be paid to the Union. Hourly rate: $20.05 Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate San Diego Zoo Wildlife Alliance contacts will use an @sdzwa.org email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. San Diego Zoo Wildlife Alliance only conducts interviews via phone, Zoom, Teams or in-person. If you have been asked for any of the above, or believe you have been contacted by someone posing as a San Diego Zoo Wildlife Alliance employee, please e-mail sdzwacareers@sdzwa.org . If you feel that you have been the victim of fraud, please contact your financial institution(s) immediately. Be an ally for wildlife by joining our team! At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying. As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States. San Diego Zoo Wildlife Alliance is a drug free workplace.
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San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors — the San Diego Zoo and San Diego Zoo Safari Park — giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.
HOW YOU WILL IMPACT OUR MISSION
The Safari Experiences Walking Tour Guide will support the San Diego Zoo Wildlife Alliance's vision of creating a world where all life thrives, by leading premium experiences throughout the San Diego Zoo Safari Park. The Walking Tour Guide will uphold high guest service and safety standards, while sharing impactful conservation stories that inspire our guests to make a difference for wildlife. The Walking Tour Guide is expected to engage with guests in front of various wildlife habitats or during guided walking tours. This position may require early morning or late-night shifts. This position reports to the Safari Experiences Supervisor.
The Safari Experiences Walking Tour Guide's primary responsibilities are to comply with all safety rules and procedures during daily operation, to serve as Storytellers to Safari Parks guests, and to provide high quality guest service to all Safari Park guests. The Safari Experiences Walking Tour Guide consistently demonstrates a desire and ability to engage in positive relationships with internal and external customers as a representative of the SDZWA.
WHAT YOU WILL DO Connects with guests on paths, walkways and behind-the-scenes areas in front of or within various wildlife spaces while on foot in all weather conditions Showcases the San Diego Zoo Wildlife Alliance as a conservation leader by presenting a positive, friendly and outgoing image while conducting multiple tours daily in a safe and timely manner and monitoring 2-way radio communication Follows all safety standards, behind-the-scenes protocols, biosecurity measures and reports issues in a timely manner Creates authentic and meaningful connections with guests, while sharing SDZWA conservation stories and wildlife natural history ensuring all tour requirements are met Assists with checking in guests, managing crowds and practice effective guest management strategies Conducts special tours, VIP tours and PR tours as required Responds and provides support in emergency situations WHAT WE ARE LOOKING FOR
Safari Experiences is seeking an individual who is inspired to be part of an organization that is committed to protecting wildlife around the globe. The Walking Tour Guide provides storytelling for guests attending Roar & Snore programs and Elephant Valley, while upholding high guest service and safety standards. Highly motivated, enthusiastic, and personable applicants are encouraged to apply. Preferred candidates have experience with some or all of the following: engaging with audiences of all backgrounds, sharing conservation stories in an engaging manor, and excellent teamwork skills. Schedule availability of at least 4 days a week, including both weekend days, is highly desirable. Roar & Snore shifts include late evening and early morning shifts. Must be 18 years of age. EDUCATION AND CERTIFICATIONS Training and/or experience which would demonstrate the essential functions, knowledge and skills outlined. SKILLS AND KNOWLEDGE Knowledge of: Layout of the Zoo or Safari Park Wildlife natural history and SDZWA conservation stories Organizational policies, rules and practices Ability to: Communicate clear and concise information to large groups Monitor 2-way radio and park sounds Understand and communicate instructions and directions Handle physical, medical and mechanical emergencies Perform the essential functions and representative duties listed SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER Free admission to the San Diego Zoo and the San Diego Zoo Safari Park Family Passes Complimentary Tickets Local and In-House Discounts Employee Assistance Program Wellness Program IMPORTANT DETAILS Position Type: Hourly Part-Time Non-Exempt Union Position - If selected there will be union fees and dues to be paid to the Union. Hourly rate: $20.05 Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate San Diego Zoo Wildlife Alliance contacts will use an @sdzwa.org email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. San Diego Zoo Wildlife Alliance only conducts interviews via phone, Zoom, Teams or in-person. If you have been asked for any of the above, or believe you have been contacted by someone posing as a San Diego Zoo Wildlife Alliance employee, please e-mail sdzwacareers@sdzwa.org . If you feel that you have been the victim of fraud, please contact your financial institution(s) immediately. Be an ally for wildlife by joining our team! At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying. As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States. San Diego Zoo Wildlife Alliance is a drug free workplace.
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