Citizens
Scrum Master II
Join to apply for the
Scrum Master II
role at
Citizens .
Locations: Iselin NJ, MA, Pittsburgh PA, or Phoenix AZ. This role is not relocation eligible. Work from office 4 days per week from any of our locations in RI, Iselin NJ, MA, Pittsburgh PA, or Phoenix AZ.
As the Scrum Master II, you will understand and utilize Agile values and principles to support the creation of quality product delivery and continuous process improvement. The incumbent will coach the team on foundational Agile concepts and challenge team members to create productive conflict. You will work with a cross‑functional team to help support product vision, goals, and strategized solutions, eliminating and managing team‑level impediments and dependencies. You will coordinate with the Scrum Master and other team members to ensure resources are readily available when applicable. The incumbent is an energetic advocate for Scrum to our teams, other departments, and external customers.
Primary Responsibilities
Managing multiple pods, participate in daily scrum, scrum of scrums, sprint review, and planning meetings to ensure full team engagement and functional knowledge of foundational Agile and Scrum concepts with awareness of advanced Scrum and scaled Scrum concepts.
Engage and assist colleagues/team to ensure work requests are properly articulated, prioritized, and detailed. Collaborate cross‑functionally and build strong relationships with fellow Scrum Masters and Experience Owners to deliver key objectives of assigned projects, cultivating an environment of continuous learning.
Enhance our ability to deliver value to our customers by helping teams remove impediments, self‑organize, and focus on the highest value work.
Conduct story writing, backlog maintenance and prioritization, and planning. Support creation and prioritization of program level feature and architectural backlogs.
Employ foundational metrics within the team to assist with communication about the progress of Scrum teams impediments and using retrospectives to identify opportunities for improvement. Facilitate maturity assessments, following coaching plans to help lead the team to maturity.
Assist in identifying and mitigating risks using Agile best practices and project data.
Help sustain a trusting and safe environment where problems can be raised without fear and people are committed to continuous improvement and collaborative problem solving.
Qualifications
Required Qualifications: Bachelor's degree in Information Technology or equivalent industry experience.
Preferred Qualifications: Scrum Certifications.
Pay Transparency Salary range: $112,012 – $186,687 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory paid sick or paid time‑away policy of federal and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.
Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us At Citizens, you'll find a customer‑centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
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Scrum Master II
role at
Citizens .
Locations: Iselin NJ, MA, Pittsburgh PA, or Phoenix AZ. This role is not relocation eligible. Work from office 4 days per week from any of our locations in RI, Iselin NJ, MA, Pittsburgh PA, or Phoenix AZ.
As the Scrum Master II, you will understand and utilize Agile values and principles to support the creation of quality product delivery and continuous process improvement. The incumbent will coach the team on foundational Agile concepts and challenge team members to create productive conflict. You will work with a cross‑functional team to help support product vision, goals, and strategized solutions, eliminating and managing team‑level impediments and dependencies. You will coordinate with the Scrum Master and other team members to ensure resources are readily available when applicable. The incumbent is an energetic advocate for Scrum to our teams, other departments, and external customers.
Primary Responsibilities
Managing multiple pods, participate in daily scrum, scrum of scrums, sprint review, and planning meetings to ensure full team engagement and functional knowledge of foundational Agile and Scrum concepts with awareness of advanced Scrum and scaled Scrum concepts.
Engage and assist colleagues/team to ensure work requests are properly articulated, prioritized, and detailed. Collaborate cross‑functionally and build strong relationships with fellow Scrum Masters and Experience Owners to deliver key objectives of assigned projects, cultivating an environment of continuous learning.
Enhance our ability to deliver value to our customers by helping teams remove impediments, self‑organize, and focus on the highest value work.
Conduct story writing, backlog maintenance and prioritization, and planning. Support creation and prioritization of program level feature and architectural backlogs.
Employ foundational metrics within the team to assist with communication about the progress of Scrum teams impediments and using retrospectives to identify opportunities for improvement. Facilitate maturity assessments, following coaching plans to help lead the team to maturity.
Assist in identifying and mitigating risks using Agile best practices and project data.
Help sustain a trusting and safe environment where problems can be raised without fear and people are committed to continuous improvement and collaborative problem solving.
Qualifications
Required Qualifications: Bachelor's degree in Information Technology or equivalent industry experience.
Preferred Qualifications: Scrum Certifications.
Pay Transparency Salary range: $112,012 – $186,687 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory paid sick or paid time‑away policy of federal and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.
Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us At Citizens, you'll find a customer‑centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
#J-18808-Ljbffr