Visitlive
External Job Title Player Development Coordinator - Petersburg
Visitlive, Virginia State University, Virginia, us, 23806
Overview
Why We Need Your Talents: At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand. This position is responsible for coordinating the daily operations of Casino Hosts and Player Development. Responsibilities (Text Only)
Where You’ll Make an Impact: Coordinates complimentary process with Player Development and other operating departments Maintain up-to-date knowledge of all electronic gaming machines, player tracking systems, promotions, events, entertainment and general property information Monitors activities that could affect efficiencies and effectiveness of the department including internal controls, department rules and regulations and equipment maintenance Promotes casino by interacting with customers in an enthusiastic, helpful, manner Maintains confidentiality of company documents Ensures consistent service standards are maintained Resolves guest complaints and takes appropriate action under the direction of the Player Development Executives Greets guests in casino and participates in social events and special promotions Conducts themselves in accordance with all Louisiana Gaming Commission and Player Development department policies and procedures Other duties as assigned Skills to Help You Succeed: Ability to learn quickly. Ability to understand and carry out oral and written instructions and request clarification when needed. Strong interpersonal skills. Ability to work as part of a team. Ability to build relationships. Maintain regular and consistent attendance and punctuality. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication. Available to perform many different tasks within the store during each shift. Qualifications
Must-Haves: High School diploma, GED, or equivalent required Bachelor’s degree preferred Minimum of six (6) months of related experience required, or an equivalent combination of education and experience Must be computer literate Proficient knowledge of Microsoft Office, Excel, and Word is required Must be efficient in Players Club, Hotel Reservations, and administrative functions Must possess exceptional communicative and interpersonal skills Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance Must be able to work a variety of schedules, to include evenings, weekends, and holidays Must be team-oriented and must enjoy working with and assisting people Must be able to exercise judgment on an independent basis. Must be articulate and possess a professional appearance and demeanor Punctuality and meeting of deadlines is critical You will be exposed to an alcohol and smoking environment and must be able to work in such environment. Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards. Physical Requirements: Frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. NOTICE TO APPLICANTS: If an applicant has been convicted of a misdemeanor or felony involving unlawful conduct of wagering, fraudulent use of a gaming credential, unlawful transmission of information, touting, bribery, embezzlement, distribution or possession of drugs, excluding misdemeanor possession of marijuana, or any crime considered by the Department to be detrimental to the honesty and integrity of casino gaming in the Commonwealth, they will be unable to license. What We Offer
Perks We Offer You Generous Bonus Structure Comprehensive Health Coverage Retirement Savings with Company Match Leadership Skills Development & Mentorship Programs Tuition Reimbursement Exclusive Discounts on Travel, Services, Goods and Entertainment Life at Live! Individuals chosen to be part of the Live! Team can expect: To be part of an exciting experience unlike any other in the market. To be given the power and responsibility to put service and community first. To come together as a strong team, while valuing and celebrating our diversity. To be given the tools, resources, and opportunity to grow in their career. To work hard and have fun. Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN. The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency! Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. You will work in an environment where smoking is allowed.
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Why We Need Your Talents: At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand. This position is responsible for coordinating the daily operations of Casino Hosts and Player Development. Responsibilities (Text Only)
Where You’ll Make an Impact: Coordinates complimentary process with Player Development and other operating departments Maintain up-to-date knowledge of all electronic gaming machines, player tracking systems, promotions, events, entertainment and general property information Monitors activities that could affect efficiencies and effectiveness of the department including internal controls, department rules and regulations and equipment maintenance Promotes casino by interacting with customers in an enthusiastic, helpful, manner Maintains confidentiality of company documents Ensures consistent service standards are maintained Resolves guest complaints and takes appropriate action under the direction of the Player Development Executives Greets guests in casino and participates in social events and special promotions Conducts themselves in accordance with all Louisiana Gaming Commission and Player Development department policies and procedures Other duties as assigned Skills to Help You Succeed: Ability to learn quickly. Ability to understand and carry out oral and written instructions and request clarification when needed. Strong interpersonal skills. Ability to work as part of a team. Ability to build relationships. Maintain regular and consistent attendance and punctuality. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication. Available to perform many different tasks within the store during each shift. Qualifications
Must-Haves: High School diploma, GED, or equivalent required Bachelor’s degree preferred Minimum of six (6) months of related experience required, or an equivalent combination of education and experience Must be computer literate Proficient knowledge of Microsoft Office, Excel, and Word is required Must be efficient in Players Club, Hotel Reservations, and administrative functions Must possess exceptional communicative and interpersonal skills Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance Must be able to work a variety of schedules, to include evenings, weekends, and holidays Must be team-oriented and must enjoy working with and assisting people Must be able to exercise judgment on an independent basis. Must be articulate and possess a professional appearance and demeanor Punctuality and meeting of deadlines is critical You will be exposed to an alcohol and smoking environment and must be able to work in such environment. Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards. Physical Requirements: Frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. NOTICE TO APPLICANTS: If an applicant has been convicted of a misdemeanor or felony involving unlawful conduct of wagering, fraudulent use of a gaming credential, unlawful transmission of information, touting, bribery, embezzlement, distribution or possession of drugs, excluding misdemeanor possession of marijuana, or any crime considered by the Department to be detrimental to the honesty and integrity of casino gaming in the Commonwealth, they will be unable to license. What We Offer
Perks We Offer You Generous Bonus Structure Comprehensive Health Coverage Retirement Savings with Company Match Leadership Skills Development & Mentorship Programs Tuition Reimbursement Exclusive Discounts on Travel, Services, Goods and Entertainment Life at Live! Individuals chosen to be part of the Live! Team can expect: To be part of an exciting experience unlike any other in the market. To be given the power and responsibility to put service and community first. To come together as a strong team, while valuing and celebrating our diversity. To be given the tools, resources, and opportunity to grow in their career. To work hard and have fun. Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN. The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency! Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. You will work in an environment where smoking is allowed.
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