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Women's Affordable Housing Network

Assistant Property Manager -Tax Credit

Women's Affordable Housing Network, Camp Verde, Arizona, United States, 86322

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Position Summary:

The Assistant Property Manager will assist the Property Manager in the day-to-day operations of an assigned tax credit property. This includes ensuring the property operates efficiently and in compliance with Low-Income Housing Tax Credit (LIHTC) regulations. In the Property Manager’s absence, the Assistant Property Manager will assume all responsibilities, contributing to property objectives such as maintaining occupancy, managing financial processes, leasing, marketing, and fostering positive resident relations. Key Responsibilities: Ensure timely collection of rent, late fees, and deposits. Prepare and make daily bank deposits. Issue necessary notices for late payments, eviction notices, and returned checks. Assist in preparing and reviewing monthly financial reports to track income and expenses. Process invoices for property-related expenses and maintain budget adherence. Tax Credit Compliance: Maintain accurate and complete tenant files, including eligibility, income certifications, and recertifications in accordance with LIHTC program guidelines. Ensure compliance with all tax credit regulations and local, state, and federal requirements. Assist with annual tenant file audits and inspections to verify continued compliance. Support Property Manager in preparing required reports and documentation for tax credit compliance. Administrative Responsibilities: Update and maintain property records and reports, including move-in/out documentation, lease files, and resident communications. Ensure proper handling of SODAs (Statement of Deposit Account) per state law. Proofread all lease documents, process move-ins/move-outs, and update property files. Provide support for accounting, including assisting with rent and expense tracking. Leasing and Marketing: Handle inquiries from prospective residents and guide them through the leasing process. Execute effective leasing and marketing strategies to ensure property occupancy goals are met. Process rental applications, schedule property tours, and coordinate lease signings. Assist with resident retention strategies, including lease renewal efforts and addressing resident concerns. Monitor local market trends to ensure competitive rental rates and marketing strategies. Maintenance Oversight: Conduct regular property inspections, report any maintenance issues, and follow up with maintenance staff to ensure timely resolution. Assist in coordinating move-out inspections and vacancy preparations. Ensure that the property is clean, well-maintained, and meets company and industry standards. Safety and Compliance: Enforce company policies and ensure compliance with all applicable laws, including Fair Housing, ADA, and Health & Safety regulations. Identify and report any safety hazards or maintenance concerns to be addressed promptly. Ensure safe working conditions for staff and residents. Resident Relations: Act as a point of contact for resident concerns, complaints, and requests, providing excellent customer service. Work closely with the Property Manager to resolve issues in a timely and professional manner. Promote a positive living experience for all residents, ensuring high satisfaction and retention rates. Other duties as assigned Qualifications: Experience: Minimum of 1 year of experience in property management, with preference for experience in tax credit (LIHTC) properties. Knowledge of LIHTC compliance regulations and affordable housing programs. Previous experience in leasing, financial reporting, and resident relations is preferred. Education/Certification: High school diploma or GED equivalent. • Tax Credit certification (or ability to obtain within a specified time frame) is required. Other property management certifications (such as CAM, CAPS, or CPM) are a plus. Skills and Abilities: Strong organizational and time management skills, with the ability to manage multiple tasks efficiently. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (e.g., Yardi). Strong attention to detail, with the ability to ensure compliance with all regulatory and company standards. Ability to work well independently and as part of a team. Physical Requirements: Ability to perform physical activities such as walking the property, conducting inspections, and performing general maintenance checks. Ability to bend, stoop, squat, lift up to 25 pounds, and perform tasks such as filing, picking up litter, and inspecting properties. Occasional need to climb stairs and access different property areas. Must be able to drive to various properties and locations as required. Driving Requirements: Frequent use of personal transportation to conduct property inspections, attend meetings, and complete errands (e.g., trips to the bank or corporate office). Must have a valid driver’s license and automobile insurance. Work Hours: Full-time, hourly position. Must be available for weekend and emergency staffing needs. Compensation: Competitive hourly wage, with eligibility for overtime Quarterly performance based bons opportunity Benefits package available, including medical, dental, vision, and paid time off. 11 Paid Holidays Email/link to where resume should go or job description #J-18808-Ljbffr