Guidde
Overview
This is not a traditional Sales Ops job. As our
Generative AI Sales Operations Manager , you’ll design and lead a GenAI-first sales operations function from the ground up. That means experimenting, prototyping, and scaling AI agents across every corner of sales: new business, outreach, expansion, enablement, and data intelligence. Your mission: build a next-generation operational engine that frees humans from low-value work, uses agents to surface insights and opportunities in real time, and constantly redefines what “sales operations” even means in an AI-driven era. If Generative AI isn’t top of mind for you, this is not the role. What You’ll Do
Build a GenAI-First Sales Ops Org : Architect a sales infrastructure where agents and automation are the backbone, not the afterthought. Agent Development & Deployment : Prototype and implement AI agents to transform lead routing, outreach personalization, forecasting, pipeline hygiene, and expansion workflows. HubSpot + AI Ownership : Own HubSpot CRM and augment it with GenAI integrations that make data entry obsolete and insights instant. Experimentation & Innovation : Run continuous experiments with the latest GenAI applications and frameworks; move successful pilots into production across the sales org. Data-Driven Intelligence : Use AI to analyze signals across trials, usage, and GTM data to surface revenue opportunities and drive decision-making. Cross-Functional Impact : Partner with marketing, product, finance, and CS to embed agents into the broader GTM strategy. What You’ll Need to Thrive
5+ years of experience in Sales Operations, Revenue Operations, or related fields within B2B SaaS. Deep familiarity with Generative AI agents: how to design, build, evaluate, and deploy them in real workflows. Proven track record implementing automation and AI in sales environments — not just using tools, but shaping how they’re applied. HubSpot expertise (admin-level preferred), with a knack for bending it to your will using AI integrations. Strong analytical mindset; comfortable with data, KPIs, and dashboards — plus the ability to train AI systems to spot patterns humans miss. Your Journey with Guidde
Leave Your Mark : Be the architect of a GenAI-first sales ops model that others will copy. Experiment Freely : Play with the latest GenAI tools and frameworks, and move fast to operationalize them. Grow With Us : Access professional development and advancement opportunities in one of the most AI-forward startups in SaaS. Your Value Matters : Competitive compensation and benefits package. Salary : 115K-155K OTE. Guidde at a Glance
Guidde is a dynamic startup at the forefront of the KnowledgeOnDemand transformation. We bridge gaps in delivering accessible, on-demand knowledge to users worldwide, using AI technologies including NLP, Computer Vision, and Generative AI to create high-quality how-to videos in seconds. We serve over 2,500 paying organizations, delivering significant reductions in support tickets and time-to-content creation. The role emphasizes clarity, impact, and value for customers, with a collaborative, fast-paced team culture that prioritizes experimentation and customer wins. Additional Details
New York, NY Employment type: Full-time
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This is not a traditional Sales Ops job. As our
Generative AI Sales Operations Manager , you’ll design and lead a GenAI-first sales operations function from the ground up. That means experimenting, prototyping, and scaling AI agents across every corner of sales: new business, outreach, expansion, enablement, and data intelligence. Your mission: build a next-generation operational engine that frees humans from low-value work, uses agents to surface insights and opportunities in real time, and constantly redefines what “sales operations” even means in an AI-driven era. If Generative AI isn’t top of mind for you, this is not the role. What You’ll Do
Build a GenAI-First Sales Ops Org : Architect a sales infrastructure where agents and automation are the backbone, not the afterthought. Agent Development & Deployment : Prototype and implement AI agents to transform lead routing, outreach personalization, forecasting, pipeline hygiene, and expansion workflows. HubSpot + AI Ownership : Own HubSpot CRM and augment it with GenAI integrations that make data entry obsolete and insights instant. Experimentation & Innovation : Run continuous experiments with the latest GenAI applications and frameworks; move successful pilots into production across the sales org. Data-Driven Intelligence : Use AI to analyze signals across trials, usage, and GTM data to surface revenue opportunities and drive decision-making. Cross-Functional Impact : Partner with marketing, product, finance, and CS to embed agents into the broader GTM strategy. What You’ll Need to Thrive
5+ years of experience in Sales Operations, Revenue Operations, or related fields within B2B SaaS. Deep familiarity with Generative AI agents: how to design, build, evaluate, and deploy them in real workflows. Proven track record implementing automation and AI in sales environments — not just using tools, but shaping how they’re applied. HubSpot expertise (admin-level preferred), with a knack for bending it to your will using AI integrations. Strong analytical mindset; comfortable with data, KPIs, and dashboards — plus the ability to train AI systems to spot patterns humans miss. Your Journey with Guidde
Leave Your Mark : Be the architect of a GenAI-first sales ops model that others will copy. Experiment Freely : Play with the latest GenAI tools and frameworks, and move fast to operationalize them. Grow With Us : Access professional development and advancement opportunities in one of the most AI-forward startups in SaaS. Your Value Matters : Competitive compensation and benefits package. Salary : 115K-155K OTE. Guidde at a Glance
Guidde is a dynamic startup at the forefront of the KnowledgeOnDemand transformation. We bridge gaps in delivering accessible, on-demand knowledge to users worldwide, using AI technologies including NLP, Computer Vision, and Generative AI to create high-quality how-to videos in seconds. We serve over 2,500 paying organizations, delivering significant reductions in support tickets and time-to-content creation. The role emphasizes clarity, impact, and value for customers, with a collaborative, fast-paced team culture that prioritizes experimentation and customer wins. Additional Details
New York, NY Employment type: Full-time
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