Osceola County Government
Community Corrections Officer
Osceola County Government, Kissimmee, Florida, United States, 34747
Position Overview
Professional Corrections position primarily responsible for the assessment and supervision of pretrial or probation defendants. Requires strong communication, conflict management, problem‑solving, time management, initiative, accountability, professionalism, integrity, and good judgment. Work performed under general supervision; performance evaluated on accuracy, efficiency, and achievement of desired results. Responsibilities
Provides professional case management and supervision to pretrial or probation defendants, ensuring protection and security to the community. Completes risk/needs assessments on all defendants for caseload assignment and to evaluate and identify defendants’ needs; connects defendants with community resources and referrals; embraces evidence‑based practices and reentry and rehabilitative initiatives. Administers risk assessments to evaluate the risk of reoffending and flight and to assign appropriate supervision level. Employs motivational interviewing skills during interviews, assessments, and face‑to‑face contacts. Conducts initial intake orientations as necessary. Documents each defendant’s progress or lack thereof in completing program requirements and follows established local procedures for dealing with noncompliance violations and serious incidents. Verifies background information provided by the defendant, including residence, employment, and criminal histories. Complies with applicable state and federal requirements for privacy, confidentiality, security, collection, storage and dissemination of criminal history, correctional status, substance abuse and medical history information. Maintains computer case files and record‑keeping systems according to County requirements. Prepares court reports and testifies in court proceedings regarding the status of defendants. Refers defendants to appropriate agencies for services as needed and monitors participation in same. Participates in staff meetings and attends relevant trainings. Conducts intake interviews and record checks on all defendants placed on pretrial or probation. Conducts urinalysis screenings, when necessary. Notifies the Court in a timely manner of any new law violations or non‑compliance issues. Adapts, modifies, practices and changes behaviors to incorporate evidence‑based practices (EBP) and best practices as they are implemented within the agency. Conducts office, home, and field visits to defendant’s homes to verify residency and ensure public safety through compliance with court‑ordered conditions. Attends and participates in court hearings. Documents and maintains records of all contacts with defendants, including phone calls, emails, office and/or field visits, mail‑in reports, etc. Instructs defendants on court dates, issues travel permits and completes all updates to the database regarding a defendant’s status or personal information. Provides referral information (e.g. vocational, educational, and social services). Provides crisis intervention when needed. Establishes and maintains effective working relationships with attorneys, judges, law enforcement agencies, etc. Enters defendant data in the computer system and reviews all information to ensure all information is complete and accurate. Maintains complete files on all open and closed cases and ensures the accuracy of all documents. Assists in the development and delivery of targeted programming for offenders/inmates. Serves as a liaison with all segments of the criminal justice community; judiciary, law enforcement, community programs. Provides training and completes Daily Observation Reports for new employees as needed or assigned. Performs other related work (including weather or other extreme emergency duties) as required. Minimum Qualifications
Associate’s Degree in Criminal Justice, Criminology, Psychology, Social Work, Sociology, Public Administration or closely related field from an accredited college or university. One (1) year of experience in probation, pretrial release, community corrections, counseling, evidence‑based programs, case management, social work, and/or corrections. An equivalent combination of education, training, and/or experience may be considered. Bilingual in English and Spanish preferred. Must possess and maintain a valid Florida Driver’s License. Must be FCIC/NCIC certified within thirty (30) days of hire. Knowledge, Skills and Abilities
Ability to adapt hours and efforts to demands of divisional caseload, which could include working hours outside normal scheduled workday. Knowledge of investigative methods, practices, principles, and procedures applicable to Pretrial and Probation Services. Knowledge of social services programs and other community resources related to the area of assignment. Ability to gather and compose data, prepare pertinent reports, and maintain records. Ability to properly conduct investigations pertaining to program eligibility and compliance. Ability to maintain confidentiality and apply good judgment, firmness, and tact in carrying out duties. Ability to effectively perform duties under stressful conditions. Ability to properly react (physically and mentally) to challenging or dangerous situations. Ability to read, understand, analyze, and follow through with oral and written data. Ability to interact in a positive/professional manner and gain the confidence and cooperation of clients, families, etc. (requires good powers of observation, perception, and analysis.) Ability to efficiently use a personal computer, with ability to quickly learn software programs applicable to area of assignment. Knowledge of modern pretrial or probation practices and principles. Knowledge of, and ability to effectively apply, principles underlying human behavior, growth, and development. Knowledge of social sciences, including sociology, psychology, and economics. Ability to communicate clearly and effectively, orally and in writing. Ability to effectively interact with defendants in a tactful, firm, and professional manner. Thorough knowledge of criminal justice and probation systems, case management and rehabilitation principles, practices, procedures, and systems; knowledge of field supervision. Thorough knowledge of pertinent federal, state, and local rules, regulations, ordinances, and other regulatory standards applicable to the work. Thorough knowledge of court and case management procedures and terminology. Skill in reading, analyzing, and interpreting professional periodicals and journals, technical procedures, and legal documentation. Ability to prioritize work, organize and make sound judgments in offender supervision both in the office and the field; skill in program planning and management. Ability to work independently in an office and field environment. Skill in establishing and maintaining effective working relationships and communications with offenders, social service agencies, co‑workers, department management, members of the judiciary, and the general public. Physical Demand Requirements
20 pounds maximum lifting; frequent (up to 2/3 of the work time) lifting, carrying up to 10 lbs. Walking, standing, and climbing stairs required; ability to walk, sit, or stand for extended periods.
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Professional Corrections position primarily responsible for the assessment and supervision of pretrial or probation defendants. Requires strong communication, conflict management, problem‑solving, time management, initiative, accountability, professionalism, integrity, and good judgment. Work performed under general supervision; performance evaluated on accuracy, efficiency, and achievement of desired results. Responsibilities
Provides professional case management and supervision to pretrial or probation defendants, ensuring protection and security to the community. Completes risk/needs assessments on all defendants for caseload assignment and to evaluate and identify defendants’ needs; connects defendants with community resources and referrals; embraces evidence‑based practices and reentry and rehabilitative initiatives. Administers risk assessments to evaluate the risk of reoffending and flight and to assign appropriate supervision level. Employs motivational interviewing skills during interviews, assessments, and face‑to‑face contacts. Conducts initial intake orientations as necessary. Documents each defendant’s progress or lack thereof in completing program requirements and follows established local procedures for dealing with noncompliance violations and serious incidents. Verifies background information provided by the defendant, including residence, employment, and criminal histories. Complies with applicable state and federal requirements for privacy, confidentiality, security, collection, storage and dissemination of criminal history, correctional status, substance abuse and medical history information. Maintains computer case files and record‑keeping systems according to County requirements. Prepares court reports and testifies in court proceedings regarding the status of defendants. Refers defendants to appropriate agencies for services as needed and monitors participation in same. Participates in staff meetings and attends relevant trainings. Conducts intake interviews and record checks on all defendants placed on pretrial or probation. Conducts urinalysis screenings, when necessary. Notifies the Court in a timely manner of any new law violations or non‑compliance issues. Adapts, modifies, practices and changes behaviors to incorporate evidence‑based practices (EBP) and best practices as they are implemented within the agency. Conducts office, home, and field visits to defendant’s homes to verify residency and ensure public safety through compliance with court‑ordered conditions. Attends and participates in court hearings. Documents and maintains records of all contacts with defendants, including phone calls, emails, office and/or field visits, mail‑in reports, etc. Instructs defendants on court dates, issues travel permits and completes all updates to the database regarding a defendant’s status or personal information. Provides referral information (e.g. vocational, educational, and social services). Provides crisis intervention when needed. Establishes and maintains effective working relationships with attorneys, judges, law enforcement agencies, etc. Enters defendant data in the computer system and reviews all information to ensure all information is complete and accurate. Maintains complete files on all open and closed cases and ensures the accuracy of all documents. Assists in the development and delivery of targeted programming for offenders/inmates. Serves as a liaison with all segments of the criminal justice community; judiciary, law enforcement, community programs. Provides training and completes Daily Observation Reports for new employees as needed or assigned. Performs other related work (including weather or other extreme emergency duties) as required. Minimum Qualifications
Associate’s Degree in Criminal Justice, Criminology, Psychology, Social Work, Sociology, Public Administration or closely related field from an accredited college or university. One (1) year of experience in probation, pretrial release, community corrections, counseling, evidence‑based programs, case management, social work, and/or corrections. An equivalent combination of education, training, and/or experience may be considered. Bilingual in English and Spanish preferred. Must possess and maintain a valid Florida Driver’s License. Must be FCIC/NCIC certified within thirty (30) days of hire. Knowledge, Skills and Abilities
Ability to adapt hours and efforts to demands of divisional caseload, which could include working hours outside normal scheduled workday. Knowledge of investigative methods, practices, principles, and procedures applicable to Pretrial and Probation Services. Knowledge of social services programs and other community resources related to the area of assignment. Ability to gather and compose data, prepare pertinent reports, and maintain records. Ability to properly conduct investigations pertaining to program eligibility and compliance. Ability to maintain confidentiality and apply good judgment, firmness, and tact in carrying out duties. Ability to effectively perform duties under stressful conditions. Ability to properly react (physically and mentally) to challenging or dangerous situations. Ability to read, understand, analyze, and follow through with oral and written data. Ability to interact in a positive/professional manner and gain the confidence and cooperation of clients, families, etc. (requires good powers of observation, perception, and analysis.) Ability to efficiently use a personal computer, with ability to quickly learn software programs applicable to area of assignment. Knowledge of modern pretrial or probation practices and principles. Knowledge of, and ability to effectively apply, principles underlying human behavior, growth, and development. Knowledge of social sciences, including sociology, psychology, and economics. Ability to communicate clearly and effectively, orally and in writing. Ability to effectively interact with defendants in a tactful, firm, and professional manner. Thorough knowledge of criminal justice and probation systems, case management and rehabilitation principles, practices, procedures, and systems; knowledge of field supervision. Thorough knowledge of pertinent federal, state, and local rules, regulations, ordinances, and other regulatory standards applicable to the work. Thorough knowledge of court and case management procedures and terminology. Skill in reading, analyzing, and interpreting professional periodicals and journals, technical procedures, and legal documentation. Ability to prioritize work, organize and make sound judgments in offender supervision both in the office and the field; skill in program planning and management. Ability to work independently in an office and field environment. Skill in establishing and maintaining effective working relationships and communications with offenders, social service agencies, co‑workers, department management, members of the judiciary, and the general public. Physical Demand Requirements
20 pounds maximum lifting; frequent (up to 2/3 of the work time) lifting, carrying up to 10 lbs. Walking, standing, and climbing stairs required; ability to walk, sit, or stand for extended periods.
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