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Barnes & Noble College

Supervisor- BNC Starbucks Licensee (Part-time, Georgia Tech)

Barnes & Noble College, Atlanta, Georgia, United States, 30383

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Supervisor- BNC Starbucks Licensee (Part-time, Georgia Tech)

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Supervisor- BNC Starbucks Licensee (Part-time, Georgia Tech)

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Barnes & Noble College . Introduction

Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a unique retail environment focused on delivering educational content, tools, and merchandise within a dynamic campus setting. Our teams interact directly with students, faculty, administration, alumni, and the public to provide outstanding customer service and sell or rent books, general merchandise, and other products for the academic community. Overview

We are seeking a resourceful, driven, and customer-focused part-time Supervisor to work varying weekly schedules at our BNC Starbucks Licensee Cafe. The role involves supporting management, overseeing team members, greeting customers, and preparing drinks and food in a fast-paced academic environment. Responsibilities

Support management, coach team members, and model excellent customer service. Assist with cafe operations, including food and drink preparation, equipment maintenance, and safety procedures. Help train staff, oversee daily activities, and ensure cleanliness and safety standards. Handle customer issues, process sales transactions, and manage supplies. Expectations

Deliver exceptional customer service and coach team members accordingly. Maintain knowledge of all cafe operations and assist in food and beverage preparation. Assign tasks to team members, ensure proper display setup, and restock items. Resolve customer complaints and escalate issues when necessary. Operate and troubleshoot cafe equipment, ensure safety and sanitation standards. Work a flexible schedule, less than 30 hours per week, including evenings, weekends, and holidays. Physical Demands

Frequent movement within the store, lifting, reaching, and other physical activities as required. Benefits

Daily Pay option for earned wages. Employee discounts, paid sick time, 401k eligibility, and commuter benefits. COVID-19 Considerations

Stores comply with health guidelines; vaccination and mask requirements may apply based on campus policies. Qualifications

Customer service experience in retail or food service. Previous supervisory or managerial experience. Energetic, friendly personality with strong communication skills. Ability to work flexible hours, including evenings, weekends, and holidays. EEO Statement

Barnes & Noble College is an Equal Opportunity Employer committed to diversity and inclusion.

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