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Saratoga Arms Hotel

Hotel Front Desk Manager

Saratoga Arms Hotel, Saratoga Springs, New York, United States

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Position

Front Desk Manager Position: Full-Time, Non-Exempt, Overtime Eligible Reports to: General Manager Location: Saratoga Arms Hotel, Saratoga Springs, NY Overview

The Front Desk Manager oversees all aspects of the front office, including guest check-in/check-out, reservations, and team leadership. This role requires a balance of operational expertise and a guest-first mindset, ensuring every interaction reflects the warmth, attentiveness, and professionalism of a luxury boutique hotel. The Front Desk Manager will also collaborate closely with the Concierge Manager to build detailed guest profiles and create surprise-and-delight experiences that elevate every guest\'s stay. What We Offer

Base salary with performance-based bonus opportunities. Health, dental, and vision benefits. SIMPLE IRA with company match. Paid time off and hotel discounts. Professional growth and development in a boutique luxury setting. The opportunity to lead and inspire a guest services team at one of Saratoga\'s most distinctive hotels. Compensation: $55,000 - $60,000 yearly Seniority level

Mid-Senior level Employment type

Full-time Job function

Other Industries

Hospitality

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