Eataly
Quick Service Sales Associate (QSR) Lead - Eataly Soho
Overview
Eataly is the world’s largest artisanal Italian food and beverage marketplace. Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
SHOP a selection of high-quality Italian, local and homemade products
EAT authentic Italian food at our restaurants, cafés and to-go counters
LEARN through our classes and our team’s product knowledge
Responsibilities
Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly’s operations are running smoothly and high hospitality standards are met
Trains, motivates, mentors and organizes team members
Purchases supplies, beverages and equipment per the direction of the QSR General Manager
Monitors inventory, checks orders and distributes supplies as needed throughout the department
Manages transactions and ensures accurate accounting
Records shift notes and assists with administrative duties such as scheduling when needed
Ensures department complies with all quality, health, safety and sanitation standards
Documents, investigates and resolves guest incidents
Performs other duties as required or assigned
Qualifications
High school graduate or equivalent; post-secondary degree preferred
2+ years of lead or supervisory experience in food service
Math skills and ability to handle money accurately
Strong knowledge of steps of service
Excellent communication and problem-solving skills
Knowledge of coffee and coffee production
Knowledge of Italian cuisine and beverage preferred
Job Requirements
Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register
Compensation This position pays a base rate of $22 - $25 per hour.
Additional Information
Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401K with match or RRSP
Bonus program
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!
Seniority level Associate
Employment type Full-time
Job function Food and Beverage Services
Industries Food and Beverage Services
#J-18808-Ljbffr
SHOP a selection of high-quality Italian, local and homemade products
EAT authentic Italian food at our restaurants, cafés and to-go counters
LEARN through our classes and our team’s product knowledge
Responsibilities
Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly’s operations are running smoothly and high hospitality standards are met
Trains, motivates, mentors and organizes team members
Purchases supplies, beverages and equipment per the direction of the QSR General Manager
Monitors inventory, checks orders and distributes supplies as needed throughout the department
Manages transactions and ensures accurate accounting
Records shift notes and assists with administrative duties such as scheduling when needed
Ensures department complies with all quality, health, safety and sanitation standards
Documents, investigates and resolves guest incidents
Performs other duties as required or assigned
Qualifications
High school graduate or equivalent; post-secondary degree preferred
2+ years of lead or supervisory experience in food service
Math skills and ability to handle money accurately
Strong knowledge of steps of service
Excellent communication and problem-solving skills
Knowledge of coffee and coffee production
Knowledge of Italian cuisine and beverage preferred
Job Requirements
Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register
Compensation This position pays a base rate of $22 - $25 per hour.
Additional Information
Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401K with match or RRSP
Bonus program
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!
Seniority level Associate
Employment type Full-time
Job function Food and Beverage Services
Industries Food and Beverage Services
#J-18808-Ljbffr