Acadia Insurance Co.
Acadia Insurance
Acadia Insurance is a regional property casualty insurer operating throughout the Northeast. As a member of W.R. Berkley Corporation (NYSE: WRB), Acadia benefits from the financial strength and integrity of one of the largest property casualty holding companies in the United States. The company is rated A+ (Superior) by A.M. Best and has an A+ claim paying ability rating by Standard & Poor’s. Acadia values its employees, customers and communities, promoting an inclusive environment that encourages continuous learning and growth.
Compensation Base salary range: $75,000 – $110,000 per year. Eligible to participate in an annual discretionary bonus plan. Benefits include health, dental, vision, life, disability, wellness, paid time off, 401(k) and profit‑sharing.
Responsibilities
Investigate, evaluate and resolve commercial liability claims in accordance with company standards and state regulatory requirements.
Analyze and interpret commercial policy language and facts of loss to reach appropriate coverage decisions and communicate coverage position verbally and in writing.
Compose written communications to insureds, claimants, attorneys and agents in a professional and error‑free manner.
Conduct detailed claim investigations including on‑site scene examinations and in‑person witness interviews; attend mediations, depositions and trials both virtually and in‑person.
Evaluate and document damages to ensure accurate and timely reserves; immediately escalate significant exposure cases to management.
Negotiate effectively to achieve fair and accurate claim settlements.
Proactively manage litigated claim files from inception to closure, collaborating with defense counsel to determine and execute an appropriate plan of action and bring litigated cases to resolution by negotiated settlement or trial as appropriate.
Retain experts and vendors to achieve appropriate claim outcomes while mindful of loss adjustment expenses.
Manage assigned workloads effectively to achieve quality and quantity production goals while providing superior customer service.
Effectively present cases in roundtable discussions with peers and management at all levels.
Appropriately and clearly document all notes and file activity in a paperless claim system; compose detailed periodic reports including claim summary reports and large loss notifications.
Communicate with other departments regarding developments on specific claim files and overall claim trends relevant to Acadia’s business.
Maintain strong relationships and frequent communication with Acadia’s agency partners.
Serve as a mentor and technical resource for trainees and less‑experienced claim professionals.
Work proficiently with MS Word, Excel and other applications used in the claim handling process.
Attend internal and external seminars and other training events and provide feedback to peers and/or management.
Obtain and maintain required state adjuster licenses and comply with continuing education requirements.
Pursuit of industry‑related professional designations is encouraged.
Perform other duties as assigned.
Qualifications
Minimum of 5‑7 years of commercial liability claims experience.
Bachelor’s degree or equivalent education and experience.
Excellent organizational skills, ability to handle multiple tasks and effectively prioritize workload.
Demonstrated depth in negotiation and claims resolution skills.
Strong computer skills and ability to work with multi‑faced systems.
Ability to effectively and independently manage complex workload while exercising sound judgment.
Excellent written and verbal communication skills.
Proven ability to develop and maintain relationships with agents and other departments while exemplifying superior teamwork.
Advanced professional insurance coursework (e.g., AIC, CPCU) or completion of other insurance‑related classes is preferred.
Valid driver’s license required.
Benefits
Health, dental, vision, life, disability and wellness coverage.
Paid time off, 401(k) and profit‑sharing plans.
Annual discretionary bonus eligibility.
Equal Employment Opportunity Acadia Insurance is an equal employment opportunity employer. The company does not accept unsolicited resumes from third‑party recruiting agencies or firms.
Sponsorship Sponsorship not offered for this role.
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Compensation Base salary range: $75,000 – $110,000 per year. Eligible to participate in an annual discretionary bonus plan. Benefits include health, dental, vision, life, disability, wellness, paid time off, 401(k) and profit‑sharing.
Responsibilities
Investigate, evaluate and resolve commercial liability claims in accordance with company standards and state regulatory requirements.
Analyze and interpret commercial policy language and facts of loss to reach appropriate coverage decisions and communicate coverage position verbally and in writing.
Compose written communications to insureds, claimants, attorneys and agents in a professional and error‑free manner.
Conduct detailed claim investigations including on‑site scene examinations and in‑person witness interviews; attend mediations, depositions and trials both virtually and in‑person.
Evaluate and document damages to ensure accurate and timely reserves; immediately escalate significant exposure cases to management.
Negotiate effectively to achieve fair and accurate claim settlements.
Proactively manage litigated claim files from inception to closure, collaborating with defense counsel to determine and execute an appropriate plan of action and bring litigated cases to resolution by negotiated settlement or trial as appropriate.
Retain experts and vendors to achieve appropriate claim outcomes while mindful of loss adjustment expenses.
Manage assigned workloads effectively to achieve quality and quantity production goals while providing superior customer service.
Effectively present cases in roundtable discussions with peers and management at all levels.
Appropriately and clearly document all notes and file activity in a paperless claim system; compose detailed periodic reports including claim summary reports and large loss notifications.
Communicate with other departments regarding developments on specific claim files and overall claim trends relevant to Acadia’s business.
Maintain strong relationships and frequent communication with Acadia’s agency partners.
Serve as a mentor and technical resource for trainees and less‑experienced claim professionals.
Work proficiently with MS Word, Excel and other applications used in the claim handling process.
Attend internal and external seminars and other training events and provide feedback to peers and/or management.
Obtain and maintain required state adjuster licenses and comply with continuing education requirements.
Pursuit of industry‑related professional designations is encouraged.
Perform other duties as assigned.
Qualifications
Minimum of 5‑7 years of commercial liability claims experience.
Bachelor’s degree or equivalent education and experience.
Excellent organizational skills, ability to handle multiple tasks and effectively prioritize workload.
Demonstrated depth in negotiation and claims resolution skills.
Strong computer skills and ability to work with multi‑faced systems.
Ability to effectively and independently manage complex workload while exercising sound judgment.
Excellent written and verbal communication skills.
Proven ability to develop and maintain relationships with agents and other departments while exemplifying superior teamwork.
Advanced professional insurance coursework (e.g., AIC, CPCU) or completion of other insurance‑related classes is preferred.
Valid driver’s license required.
Benefits
Health, dental, vision, life, disability and wellness coverage.
Paid time off, 401(k) and profit‑sharing plans.
Annual discretionary bonus eligibility.
Equal Employment Opportunity Acadia Insurance is an equal employment opportunity employer. The company does not accept unsolicited resumes from third‑party recruiting agencies or firms.
Sponsorship Sponsorship not offered for this role.
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