HealthRIGHT 360
On-Call Client Safety Navigator
HealthRIGHT 360, Los Angeles, California, United States, 90079
Overview
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Health RIGHT360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.
Benefits and perks: HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more! Employees qualify for public loan forgiveness programs Training and professional development opportunities Work with mission driven, compassionate colleagues and make a difference every day in the work that you do. This is a union position. Responsibilities
Stationed at the front desk, monitor entrances and exits, check clients in when returning from appointments, and check visitors in. Welcome and assist clients when returning from appointments, ensuring that clients sign in and check any bags they may have for contraband. Welcome visitors, check visitors’ credentials, ensure visitors sign in and escort them to the supervisor on duty. Safety Responsibilities: Ensure and maintain a safe and orderly environment for clients, staff, and visitors. Direct and deflect traffic; de-escalate tense, high pressure, and emotionally charged situations; foster a safe, respectful, and welcoming environment. Maintain positive, respectful, non-confrontational behaviors at all times, even when observing, receiving, or de-escalating disrespectful or disorderly behaviors. Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeter. Ensure a welcoming environment by clearing areas of crowds, debris, and out-of-place items. Work collaboratively with service providers and administrative staff to maintain an orderly environment. Carry Narcan on person at all times while on duty, utilize nasal Narcan to reverse drug overdose when needed. Work with local law enforcement when needed. Administrative and Documentation Responsibilities: Maintain client sign in/out log, visitors sign in/out logs. File incident reports as needed. Qualifications
HS Diploma or GED required Must complete a background check and livescan clearance Familiarity with various supportive counseling strategies and wellness and recovery principles in working with clients with mental health, substance abuse, or co-occurring conditions, preferred. Demonstrated ability to interface well with diverse, disadvantaged populations with multiple barriers to educational and vocational success, including low literacy, learning disabilities, physical disabilities, history of incarceration, and impaired cognitive functioning Proven ability to build strong relationships with colleagues, community organizations, and the broader community Understanding of social determinants of health and importance of whole person care Team orientation and able to independently assume responsibility Excellent verbal and written communication, planning and time management skills Willingness to work with clients in the community Bilingual in Spanish and English desired We will consider for employment qualified applicants with arrest and conviction records.
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HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Health RIGHT360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.
Benefits and perks: HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more! Employees qualify for public loan forgiveness programs Training and professional development opportunities Work with mission driven, compassionate colleagues and make a difference every day in the work that you do. This is a union position. Responsibilities
Stationed at the front desk, monitor entrances and exits, check clients in when returning from appointments, and check visitors in. Welcome and assist clients when returning from appointments, ensuring that clients sign in and check any bags they may have for contraband. Welcome visitors, check visitors’ credentials, ensure visitors sign in and escort them to the supervisor on duty. Safety Responsibilities: Ensure and maintain a safe and orderly environment for clients, staff, and visitors. Direct and deflect traffic; de-escalate tense, high pressure, and emotionally charged situations; foster a safe, respectful, and welcoming environment. Maintain positive, respectful, non-confrontational behaviors at all times, even when observing, receiving, or de-escalating disrespectful or disorderly behaviors. Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeter. Ensure a welcoming environment by clearing areas of crowds, debris, and out-of-place items. Work collaboratively with service providers and administrative staff to maintain an orderly environment. Carry Narcan on person at all times while on duty, utilize nasal Narcan to reverse drug overdose when needed. Work with local law enforcement when needed. Administrative and Documentation Responsibilities: Maintain client sign in/out log, visitors sign in/out logs. File incident reports as needed. Qualifications
HS Diploma or GED required Must complete a background check and livescan clearance Familiarity with various supportive counseling strategies and wellness and recovery principles in working with clients with mental health, substance abuse, or co-occurring conditions, preferred. Demonstrated ability to interface well with diverse, disadvantaged populations with multiple barriers to educational and vocational success, including low literacy, learning disabilities, physical disabilities, history of incarceration, and impaired cognitive functioning Proven ability to build strong relationships with colleagues, community organizations, and the broader community Understanding of social determinants of health and importance of whole person care Team orientation and able to independently assume responsibility Excellent verbal and written communication, planning and time management skills Willingness to work with clients in the community Bilingual in Spanish and English desired We will consider for employment qualified applicants with arrest and conviction records.
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