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HealthRIGHT 360

Client Safety Navigator - MLK Residential

HealthRIGHT 360, Los Angeles, California, United States, 90079

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Client Safety Navigator - MLK Residential

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HealthRIGHT 360 . Overview

The Martin Luther King Jr. Behavioral Health Center (MLK BHC) is a program of HealthRIGHT 360 and is contracted with the Department of Public Health's Substance Abuse Prevention and Control (SAPC) program. MLK BHC offers residential Drug Medi-Cal (DMC) services for a maximum of 99 adult individuals, comprising 33 beds each for judicially involved men, men, and women. MLK BHC collaborates closely with other Behavioral Health Center programs to ensure a comprehensive range of services for low-income and Medi-Cal-eligible individuals. Situated on the Martin Luther King Jr. Hospital campus in the Willowbrook area of South Los Angeles, the program serves residents of all Los Angeles County. The Client Safety Navigator (CSN) fosters a safe, respectful, and welcoming environment. CSN works with program leadership, Sheriff’s or local law enforcement, and other teams to respond to emergency and crisis situations, including client drug use, overdose, programmatic interruptions, and other situations. Key Responsibilities Safety and Security:

Ensure and maintain a safe and orderly environment for clients, staff, and visitors in compliance with agency and industry standards.

Safety and Security:

Monitor security cameras, attend building security meetings, and work collaboratively with service providers and administrative staff.

Safety and Security:

Clear areas of crowds, debris, and out-of-place items to maintain safety.

Safety and Security:

Direct and deflect traffic, de-escalate tense situations, and maintain a positive, respectful demeanor even during high-pressure situations.

Safety and Security:

Work collaboratively with other service providers and administrative staff to maintain an orderly environment.

Safety and Security:

Remain alert and awake during the entire overnight shift, if applicable.

Client And Visitor Management:

Maintain client and visitor logs.

Client And Visitor Management:

Welcome and assist clients returning from appointments, ensure sign-in, and check belongings for contraband.

Client And Visitor Management:

Welcome visitors, check credentials, ensure sign-in, and escort them to the supervisor on duty.

Crisis Intervention And Medical Assistance:

Carry Narcan, recognize signs of overdose, and administer Narcan as necessary to reverse drug overdose.

Crisis Intervention And Medical Assistance:

De-escalate emotionally charged situations and maintain non-confrontational behavior during observation and intervention.

Facility Monitoring And Compliance:

Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeters.

Facility Monitoring And Compliance:

Work with local law enforcement and file incident reports as needed.

Facility Monitoring And Compliance:

Maintain appropriate boundaries and adhere to the organization’s code of conduct.

Facility Monitoring And Compliance:

All documentation must be maintained in compliance with HIPAA, 42 CFR Part 2, and other funding requirements to satisfy internal and external evaluating requirements.

Administrative Duties And Professional Development:

Attend and participate in meetings.

Administrative Duties And Professional Development:

Participate in and complete all assigned training.

Qualifications Education, Certification, or Licensure:

High school diploma or equivalent required. Associate’s degree or higher preferred. Possess a valid First Aid and CPR certification or ability to obtain within 30 days of hire.

Experience:

Two years of job-related experience working with the criminal justice population or with the community behavioral health system preferred.

Background Check And Other Requirements:

Must complete a background check and livescan. We will consider for employment qualified applicants with arrest and conviction records.

Note: This is a union eligible position. Other Information

We will consider for employment qualified applicants with arrest and conviction records. We will not include any non-relevant posting text or boilerplate. This job description contains responsibilities and qualifications that describe the role and its requirements. We encourage referrals; referrals increase your chances of interviewing at HealthRIGHT 360. This position is located in Los Angeles, CA.

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