Reserv
Total Loss Claims Adjuster, Auto Delivery & Rideshare
Reserv, Atlanta, Georgia, United States, 30383
Total Loss Claims Adjuster, Auto Delivery & Rideshare
Description
About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We have ambitious goals and need adjusters who can work in an evolving environment. If building a leading TPA and tackling long-standing challenges in claims sounds exciting, we can’t wait to meet you. About the role
We are seeking a highly organized and customer-focused Auto Delivery & Rideshare Total Loss Adjuster to join our team in support of a leading auto delivery & rideshare client. In this role, you’ll handle total loss claims involving vehicles used in active auto delivery & rideshare service. You'll be responsible for confirming total losses, validating valuations, and coordinating the recovery process from end to end. Timely communication and efficiency are critical — these vehicles are not just insured assets, but sources of livelihood. Who you are
Highly motivated and growth-oriented. Passionate claim professional who cares about the customer and their experience. Empathetic, with a sense of urgency and creativity in resolving claims. Communicative, with a sense of humor and a willingness to learn and grow. What we need
We need you to provide prompt, courteous, and high-quality customer service, gather necessary information, manage claims, and coordinate with salvage vendor partners. Provide prompt, courteous and high-quality customer service to all policyholders and claimants. Gather necessary information from customers to successfully adjudicate the claim. Manage an inventory of claims and establish initial reserves. Coordinate with our salvage vendor partners for the movement of damaged vehicles. Requirements
Bachelor's degree and minimum of 3 years of experience in total loss claims adjusting. Experience with Auto Delivery and/or Ride Share (or TNC/Livery) is required. Active adjuster license required, with willingness to obtain all licenses within 60 days. Knowledge of state regulations, policy provisions, and standard operating procedures. We value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. Reserv is an equal opportunity employer and welcomes applicants with disabilities. We are a federal contractor and have a goal of having at least 7% of our workers as people with disabilities.
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Description
About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We have ambitious goals and need adjusters who can work in an evolving environment. If building a leading TPA and tackling long-standing challenges in claims sounds exciting, we can’t wait to meet you. About the role
We are seeking a highly organized and customer-focused Auto Delivery & Rideshare Total Loss Adjuster to join our team in support of a leading auto delivery & rideshare client. In this role, you’ll handle total loss claims involving vehicles used in active auto delivery & rideshare service. You'll be responsible for confirming total losses, validating valuations, and coordinating the recovery process from end to end. Timely communication and efficiency are critical — these vehicles are not just insured assets, but sources of livelihood. Who you are
Highly motivated and growth-oriented. Passionate claim professional who cares about the customer and their experience. Empathetic, with a sense of urgency and creativity in resolving claims. Communicative, with a sense of humor and a willingness to learn and grow. What we need
We need you to provide prompt, courteous, and high-quality customer service, gather necessary information, manage claims, and coordinate with salvage vendor partners. Provide prompt, courteous and high-quality customer service to all policyholders and claimants. Gather necessary information from customers to successfully adjudicate the claim. Manage an inventory of claims and establish initial reserves. Coordinate with our salvage vendor partners for the movement of damaged vehicles. Requirements
Bachelor's degree and minimum of 3 years of experience in total loss claims adjusting. Experience with Auto Delivery and/or Ride Share (or TNC/Livery) is required. Active adjuster license required, with willingness to obtain all licenses within 60 days. Knowledge of state regulations, policy provisions, and standard operating procedures. We value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. Reserv is an equal opportunity employer and welcomes applicants with disabilities. We are a federal contractor and have a goal of having at least 7% of our workers as people with disabilities.
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