MRA Recruiting Services
Overview
Member: Rogers Behavioral Health
The HR Investigator is responsible for conducting thorough and impartial workplace investigations, administering our case management system (EthicsPoint/Navex), partnering with HR Advisors on resolution strategies, and responding to legal data requests. The ideal candidate will have a strong understanding of employment law, investigative best practices, and data privacy protocols.
Job Duties & Responsibilities
Lead investigations into employee complaints, policy violations, and workplace concerns. Process investigations under attorney‑client privilege when necessary.
Interview complainants, respondents, and witnesses with professionalism and neutrality.
Analyze evidence, maintain detailed documentation, and prepare comprehensive investigation reports.
Manage the intake, triage, and tracking of cases through the EthicsPoint/Navex platform.
Effectively manage caseload and investigation timeframes to meet expected completion dates.
Communicate findings as appropriate to management, HR, and reporting parties.
Ensure timely updates, accurate recordkeeping, and proper case closure.
Provide regular and ad‑hoc updates on status and trends of investigations to management and stakeholders.
Generate reports and analytics to identify trends and support compliance efforts.
Collaborate with HR Advisors, HR Business Partners, HR leadership, Legal, and/or Compliance to determine appropriate actions based on investigation findings.
Provide guidance on policy interpretation and risk mitigation strategies.
Ensure compliance with collective bargaining agreement guidelines surrounding grievances and investigations.
Support HR in implementing corrective actions and follow‑up measures.
Assist Legal and Compliance teams to respond to subpoenas, audits, and other formal data requests.
Ensure timely and accurate retrieval of relevant documentation and communications.
Maintain confidentiality and data integrity throughout the process.
Ensure legal compliance with all state and federal regulations.
Performs other related duties as assigned.
Schedule
Monday–Friday, 8am–5pm
In‑office minimum 1 day per week; up to 5 days as needed for investigation purposes
Local travel up to 20%
May require evening and weekend hours to connect with employees for investigation interviews
Required Skills, Knowledge, and Abilities
Strong knowledge of federal, state, and local employment laws and regulations
Strong interviewing and fact‑finding skills
Excellent written communication and report writing abilities
High attention to detail and accuracy
Strong organizational and time management skills
Ability to manage multiple cases simultaneously under tight deadlines
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Familiarity with HRIS and case management systems (e.g., EthicsPoint/Navex) preferred
In‑depth understanding of HR policies, procedures, and best practices
Working knowledge of federal, state, and local employment laws (e.g., Title VII, ADA, FMLA, FLSA)
Knowledge of workplace investigation protocols and documentation standards
Understanding of data privacy and confidentiality requirements (e.g., HIPAA)
Awareness of diversity, equity, and inclusion principles in workplace investigations
Ability to remain neutral, objective, and professional in sensitive situations
Ability to handle confidential information with discretion and integrity
Ability to analyze complex situations and make sound, evidence‑based recommendations
Ability to build trust and collaborate effectively with cross‑functional teams
Ability to adapt to changing priorities and evolving organizational needs
Capacity to remain calm and professional under pressure
Education/Training and Experience Requirements
Bachelor’s degree in Human Resources, Business Law, or a related field, or equivalent work experience required
3+ years of experience in HR investigations, employee relations, or compliance
Experience in healthcare (preferred)
Strong knowledge of employment law, HR policies, and investigation procedures
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The HR Investigator is responsible for conducting thorough and impartial workplace investigations, administering our case management system (EthicsPoint/Navex), partnering with HR Advisors on resolution strategies, and responding to legal data requests. The ideal candidate will have a strong understanding of employment law, investigative best practices, and data privacy protocols.
Job Duties & Responsibilities
Lead investigations into employee complaints, policy violations, and workplace concerns. Process investigations under attorney‑client privilege when necessary.
Interview complainants, respondents, and witnesses with professionalism and neutrality.
Analyze evidence, maintain detailed documentation, and prepare comprehensive investigation reports.
Manage the intake, triage, and tracking of cases through the EthicsPoint/Navex platform.
Effectively manage caseload and investigation timeframes to meet expected completion dates.
Communicate findings as appropriate to management, HR, and reporting parties.
Ensure timely updates, accurate recordkeeping, and proper case closure.
Provide regular and ad‑hoc updates on status and trends of investigations to management and stakeholders.
Generate reports and analytics to identify trends and support compliance efforts.
Collaborate with HR Advisors, HR Business Partners, HR leadership, Legal, and/or Compliance to determine appropriate actions based on investigation findings.
Provide guidance on policy interpretation and risk mitigation strategies.
Ensure compliance with collective bargaining agreement guidelines surrounding grievances and investigations.
Support HR in implementing corrective actions and follow‑up measures.
Assist Legal and Compliance teams to respond to subpoenas, audits, and other formal data requests.
Ensure timely and accurate retrieval of relevant documentation and communications.
Maintain confidentiality and data integrity throughout the process.
Ensure legal compliance with all state and federal regulations.
Performs other related duties as assigned.
Schedule
Monday–Friday, 8am–5pm
In‑office minimum 1 day per week; up to 5 days as needed for investigation purposes
Local travel up to 20%
May require evening and weekend hours to connect with employees for investigation interviews
Required Skills, Knowledge, and Abilities
Strong knowledge of federal, state, and local employment laws and regulations
Strong interviewing and fact‑finding skills
Excellent written communication and report writing abilities
High attention to detail and accuracy
Strong organizational and time management skills
Ability to manage multiple cases simultaneously under tight deadlines
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Familiarity with HRIS and case management systems (e.g., EthicsPoint/Navex) preferred
In‑depth understanding of HR policies, procedures, and best practices
Working knowledge of federal, state, and local employment laws (e.g., Title VII, ADA, FMLA, FLSA)
Knowledge of workplace investigation protocols and documentation standards
Understanding of data privacy and confidentiality requirements (e.g., HIPAA)
Awareness of diversity, equity, and inclusion principles in workplace investigations
Ability to remain neutral, objective, and professional in sensitive situations
Ability to handle confidential information with discretion and integrity
Ability to analyze complex situations and make sound, evidence‑based recommendations
Ability to build trust and collaborate effectively with cross‑functional teams
Ability to adapt to changing priorities and evolving organizational needs
Capacity to remain calm and professional under pressure
Education/Training and Experience Requirements
Bachelor’s degree in Human Resources, Business Law, or a related field, or equivalent work experience required
3+ years of experience in HR investigations, employee relations, or compliance
Experience in healthcare (preferred)
Strong knowledge of employment law, HR policies, and investigation procedures
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