HR Investigator Job at MRA Recruiting Services in Town of Oconomowoc

Overview

Member: Rogers Behavioral Health

The HR Investigator is responsible for conducting thorough and impartial workplace investigations, administering our case management system (EthicsPoint/Navex), partnering with HR Advisors on resolution strategies, and responding to legal data requests. The ideal candidate will have a strong understanding of employment law, investigative best practices, and data privacy protocols.

Job Duties & Responsibilities

• Lead investigations into employee complaints, policy violations, and workplace concerns. Process investigations under attorney‑client privilege when necessary.
• Interview complainants, respondents, and witnesses with professionalism and neutrality.
• Analyze evidence, maintain detailed documentation, and prepare comprehensive investigation reports.
• Manage the intake, triage, and tracking of cases through the EthicsPoint/Navex platform.
• Effectively manage caseload and investigation timeframes to meet expected completion dates.
• Communicate findings as appropriate to management, HR, and reporting parties.
• Ensure timely updates, accurate recordkeeping, and proper case closure.
• Provide regular and ad‑hoc updates on status and trends of investigations to management and stakeholders.
• Generate reports and analytics to identify trends and support compliance efforts.
• Collaborate with HR Advisors, HR Business Partners, HR leadership, Legal, and/or Compliance to determine appropriate actions based on investigation findings.
• Provide guidance on policy interpretation and risk mitigation strategies.
• Ensure compliance with collective bargaining agreement guidelines surrounding grievances and investigations.
• Support HR in implementing corrective actions and follow‑up measures.
• Assist Legal and Compliance teams to respond to subpoenas, audits, and other formal data requests.
• Ensure timely and accurate retrieval of relevant documentation and communications.
• Maintain confidentiality and data integrity throughout the process.
• Ensure legal compliance with all state and federal regulations.
• Performs other related duties as assigned.

Schedule

• Monday–Friday, 8am–5pm
• In‑office minimum 1 day per week; up to 5 days as needed for investigation purposes
• Local travel up to 20%
• May require evening and weekend hours to connect with employees for investigation interviews

Required Skills, Knowledge, and Abilities

• Strong knowledge of federal, state, and local employment laws and regulations
• Strong interviewing and fact‑finding skills
• Excellent written communication and report writing abilities
• High attention to detail and accuracy
• Strong organizational and time management skills
• Ability to manage multiple cases simultaneously under tight deadlines
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Familiarity with HRIS and case management systems (e.g., EthicsPoint/Navex) preferred
• In‑depth understanding of HR policies, procedures, and best practices
• Working knowledge of federal, state, and local employment laws (e.g., Title VII, ADA, FMLA, FLSA)
• Knowledge of workplace investigation protocols and documentation standards
• Understanding of data privacy and confidentiality requirements (e.g., HIPAA)
• Awareness of diversity, equity, and inclusion principles in workplace investigations
• Ability to remain neutral, objective, and professional in sensitive situations
• Ability to handle confidential information with discretion and integrity
• Ability to analyze complex situations and make sound, evidence‑based recommendations
• Ability to build trust and collaborate effectively with cross‑functional teams
• Ability to adapt to changing priorities and evolving organizational needs
• Capacity to remain calm and professional under pressure

Education/Training and Experience Requirements

• Bachelor’s degree in Human Resources, Business Law, or a related field, or equivalent work experience required
• 3+ years of experience in HR investigations, employee relations, or compliance
• Experience in healthcare (preferred)
• Strong knowledge of employment law, HR policies, and investigation procedures