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HealthRIGHT 360

Client Safety Navigator - 6th Street-Residential Program

HealthRIGHT 360, Los Angeles, California, United States, 90079

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Overview The Client Safety Navigator (CSN) fosters a safe, respectful, and welcoming environment. CSN works with program leadership, Sheriff’s or local law enforcement, and other teams to respond to emergency and crisis situations, including client drug use, overdose, programmatic interruptions, and other situations.

Key Responsibilities Safety and Security

Ensure and maintain a safe and orderly environment for clients, staff, and visitors in compliance with agency and industry standards.

Monitor security cameras, attend building security meetings, and work collaboratively with service providers and administrative staff.

Clear areas of crowds, debris, and out-of-place items to maintain safety.

Direct and deflect traffic, de-escalate tense situations, and maintain a positive, respectful demeanor even during high-pressure situations.

Work collaboratively with other service providers and administrative staff to maintain an orderly environment.

Client and Visitor Management

Maintain client and visitor logs.

Welcome and assist clients returning from appointments, ensure sign-in, and check belongings for contraband.

Welcome visitors, check credentials, ensure sign-in, and escort them to the supervisor on duty.

Crisis Intervention and Medical Assistance

Carry Narcan, recognize signs of overdose, and administer Narcan as necessary to reverse drug overdose.

De-escalate emotionally charged situations and maintain non-confrontational behavior during observation and intervention.

Facility Monitoring and Compliance

Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeters.

Work with local law enforcement and file incident reports as needed.

Maintain appropriate boundaries and adhere to the organization’s code of conduct.

All documentation must be maintained in compliance with HIPAA, 42 CFR Part 2, and other funding requirements to satisfy internal and external evaluating requirements.

Administrative Duties and Professional Development

Attend and participate in meetings.

Participate in and complete all assigned training.

Qualifications Education, Certification, or Licensure

High school diploma or equivalent required. Associate’s degree or higher preferred.

Possess a valid First Aid and CPR certification or ability to obtain within 30 days of hire.

Experience

Two years of job-related experience working with the criminal justice population or with the community behavioral health system preferred.

Must complete background check and livescan clearance.

We will consider for employment qualified applicants with arrest and conviction records.

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