Helios Technologies, Inc.
Junior Systems Administrator
Helios Technologies, Inc., Buffalo Grove, Illinois, United States, 60089
Job Summary
We are seeking a technically skilled and motivated Junior System Administrator to support and maintain our IT infrastructure across physical, virtual, and cloud environments. This role is ideal for candidates with 1–3 years of experience in Windows system administration and end‑user support.
Responsibilities
Provisioning new users and systems (email, accounts, equipment) and deprovisioning.
Assist in providing computer/network support relating to software and hardware problems reported by users.
Perform routine audits of systems and software.
Maintain inventory of hardware and software assets and licensing compliance.
Install new software applications or hardware coordinating third parties when necessary.
Perform backups and test recovery.
Create end‑user training for common IT tasks.
Apply operating system updates, patches, and configuration changes to servers.
Install and configure new server hardware and software.
Monitor systems and endpoints using monitoring tools and respond to alerts proactively.
Maintain and troubleshoot printers, scanners, and other peripheral devices.
Assist in deploying IT infrastructure upgrades or department initiatives.
Administration and routine maintenance for critical core services such as MS SQL Server and Domain Servers.
Add, remove, or update user account information and group memberships, reset passwords, etc.
Answer technical queries by users.
Responsibility for security of network and server systems.
Responsibility for documenting the configuration of the network systems and servers.
Perform maintenance and updates to VMware server infrastructure.
Troubleshoot any reported problems with servers/network.
Ensuring that the network infrastructure is up and running.
Administration of email servers – adding/removing mailboxes and mailbox management.
Required Skills/Abilities
Familiarity with endpoint management tools (e.g., SCCM, Intune, PDQ Deploy) and OS imaging.
Foundational understanding of computer systems and networking concepts, including basic knowledge of the OSI model, TCP/IP, DHCP, DNS, routers, switches, and system security best practices.
Understanding of file systems and basic storage configurations (e.g., RAID, NTFS, Share Permissions).
Know how with troubleshooting and root cause analysis in a complex and distributed environment.
Strong problem‑solving and analytical skills.
Willingness to learn and adapt in a fast‑paced IT environment.
Capable of working independently and as part of a team.
High attention to detail and commitment to system uptime and security.
Strong sense of customer service and professionalism.
Good communication skills, both verbal and written.
Ability to prioritize tasks and manage time effectively.
Education and Experience
1–3+ years of Windows system administration supporting a production environment.
1–2 years of IT helpdesk or desktop support experience with end‑user troubleshooting (Tier 1/Tier 2).
Experience with Windows Server 2012 and newer as well as administration tasks such as installation, configuration, management, lock‑down, security, patching, and updating.
Experience with Active Directory (Domain trust, site and services, group policy), IIS, DNS and other Microsoft solutions.
Experience with ticketing systems (e.g., FreshService, ManageEngine, ServiceNow).
Experience with Microsoft 365 Licensing and seat issuing.
1–3 years of virtualization experience – VMware preferred.
Experience with Azure or AWS infrastructure and cloud services.
CMMC experience a plus.
Physical Requirements While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers, feel/reach with hands/arms, talk and hear. The employee frequently is required to sit and walk. The employee is occasionally required to bend and stop, push and pull, reach above shoulder level, kneel, squat, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job to include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.
Benefits
401K:
100% Matching 6%
Tuition Reimbursement:
100% of In‑State Accredited Approved Program
Health, Dental, and Vision:
Extremely affordable and robust health benefits
ESPP (Employee Stock Purchase Plan):
15% discount on purchased stock at the lowest price of the quarter
Seniority level Entry level
Employment type Full‑time
Job function Information Technology
Referrals increase your chances of interviewing at Helios Technologies, Inc. by 2x
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Responsibilities
Provisioning new users and systems (email, accounts, equipment) and deprovisioning.
Assist in providing computer/network support relating to software and hardware problems reported by users.
Perform routine audits of systems and software.
Maintain inventory of hardware and software assets and licensing compliance.
Install new software applications or hardware coordinating third parties when necessary.
Perform backups and test recovery.
Create end‑user training for common IT tasks.
Apply operating system updates, patches, and configuration changes to servers.
Install and configure new server hardware and software.
Monitor systems and endpoints using monitoring tools and respond to alerts proactively.
Maintain and troubleshoot printers, scanners, and other peripheral devices.
Assist in deploying IT infrastructure upgrades or department initiatives.
Administration and routine maintenance for critical core services such as MS SQL Server and Domain Servers.
Add, remove, or update user account information and group memberships, reset passwords, etc.
Answer technical queries by users.
Responsibility for security of network and server systems.
Responsibility for documenting the configuration of the network systems and servers.
Perform maintenance and updates to VMware server infrastructure.
Troubleshoot any reported problems with servers/network.
Ensuring that the network infrastructure is up and running.
Administration of email servers – adding/removing mailboxes and mailbox management.
Required Skills/Abilities
Familiarity with endpoint management tools (e.g., SCCM, Intune, PDQ Deploy) and OS imaging.
Foundational understanding of computer systems and networking concepts, including basic knowledge of the OSI model, TCP/IP, DHCP, DNS, routers, switches, and system security best practices.
Understanding of file systems and basic storage configurations (e.g., RAID, NTFS, Share Permissions).
Know how with troubleshooting and root cause analysis in a complex and distributed environment.
Strong problem‑solving and analytical skills.
Willingness to learn and adapt in a fast‑paced IT environment.
Capable of working independently and as part of a team.
High attention to detail and commitment to system uptime and security.
Strong sense of customer service and professionalism.
Good communication skills, both verbal and written.
Ability to prioritize tasks and manage time effectively.
Education and Experience
1–3+ years of Windows system administration supporting a production environment.
1–2 years of IT helpdesk or desktop support experience with end‑user troubleshooting (Tier 1/Tier 2).
Experience with Windows Server 2012 and newer as well as administration tasks such as installation, configuration, management, lock‑down, security, patching, and updating.
Experience with Active Directory (Domain trust, site and services, group policy), IIS, DNS and other Microsoft solutions.
Experience with ticketing systems (e.g., FreshService, ManageEngine, ServiceNow).
Experience with Microsoft 365 Licensing and seat issuing.
1–3 years of virtualization experience – VMware preferred.
Experience with Azure or AWS infrastructure and cloud services.
CMMC experience a plus.
Physical Requirements While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers, feel/reach with hands/arms, talk and hear. The employee frequently is required to sit and walk. The employee is occasionally required to bend and stop, push and pull, reach above shoulder level, kneel, squat, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job to include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.
Benefits
401K:
100% Matching 6%
Tuition Reimbursement:
100% of In‑State Accredited Approved Program
Health, Dental, and Vision:
Extremely affordable and robust health benefits
ESPP (Employee Stock Purchase Plan):
15% discount on purchased stock at the lowest price of the quarter
Seniority level Entry level
Employment type Full‑time
Job function Information Technology
Referrals increase your chances of interviewing at Helios Technologies, Inc. by 2x
#J-18808-Ljbffr