Kaseya Center
Overview
Join to apply for the
Elevator Greeter
role at
Kaseya Center . The Miami HEAT and the Kaseya Center are hiring enthusiastic individuals to elevate the experience of each guest who attends or visits our facility. Elevator Greeters duties include proactively welcoming guests into the facility from our P2 Garage Level and/or Premium & Disabled Guest Entrances, assisting guests with inquiries, picking up/dropping off and directing guests to their seating section, providing accurate facility information (nearest ATM, Guest Experience location, store locations, F&B options, interactive experiences taking place during the event, Miami HEAT/Kaseya Center upcoming events) and providing a safe environment. Schedule and hours are event-based, which primarily take place Monday-Friday in the evening, Saturday/Sunday anytime, and holidays.
Responsibilities
Demonstrate understanding and familiarity with mobile apps (preferred). Assist guests with inquiries and direct them to seating sections and facilities information. Provide accurate facility information (nearest ATM, Guest Experience location, store locations, F&B options, event experiences). Contribute to a safe guest environment during events. Maintain a welcoming and professional demeanor for guests from entry points including P2 Garage Level and Premium & Disabled Entrances.
Qualifications
Excellent communication skills. Bilingual in English & Spanish is a plus. Previous guest experience preferred. Demonstrate understanding and familiarity with mobile apps (preferred).
Desired Qualifications
Must be available to report to work as early as 5:30 p.m. Monday – Friday and any time over the weekend. Must be available to work up to or beyond 1 a.m. for non-HEAT events. Ability to work within a confined space for 5 or more hours from the start of their shift until the facility is cleared of all guests. Demonstrate understanding and familiarity with mobile apps (preferred). Previous guest experience (preferred). Excellent communication skills. Bilingual in English & Spanish is a plus.
Event Staff Benefits
Competitive Pay Rates Overtime Pay (1.5x) on Company Observed Holidays Paid Training Free Parking Discounted Employee Meals 30% discount at Miami HEAT Retail Store Eligible for monthly Elevate All-Star Recognition Program Arena Talent Experience & Department Incentives End of Season Performance Bonus Program Maintenance of required criteria
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
Seniority level
Entry level
Employment type
Part-time
Job function
Other
Industries
Entertainment Providers
#J-18808-Ljbffr
Join to apply for the
Elevator Greeter
role at
Kaseya Center . The Miami HEAT and the Kaseya Center are hiring enthusiastic individuals to elevate the experience of each guest who attends or visits our facility. Elevator Greeters duties include proactively welcoming guests into the facility from our P2 Garage Level and/or Premium & Disabled Guest Entrances, assisting guests with inquiries, picking up/dropping off and directing guests to their seating section, providing accurate facility information (nearest ATM, Guest Experience location, store locations, F&B options, interactive experiences taking place during the event, Miami HEAT/Kaseya Center upcoming events) and providing a safe environment. Schedule and hours are event-based, which primarily take place Monday-Friday in the evening, Saturday/Sunday anytime, and holidays.
Responsibilities
Demonstrate understanding and familiarity with mobile apps (preferred). Assist guests with inquiries and direct them to seating sections and facilities information. Provide accurate facility information (nearest ATM, Guest Experience location, store locations, F&B options, event experiences). Contribute to a safe guest environment during events. Maintain a welcoming and professional demeanor for guests from entry points including P2 Garage Level and Premium & Disabled Entrances.
Qualifications
Excellent communication skills. Bilingual in English & Spanish is a plus. Previous guest experience preferred. Demonstrate understanding and familiarity with mobile apps (preferred).
Desired Qualifications
Must be available to report to work as early as 5:30 p.m. Monday – Friday and any time over the weekend. Must be available to work up to or beyond 1 a.m. for non-HEAT events. Ability to work within a confined space for 5 or more hours from the start of their shift until the facility is cleared of all guests. Demonstrate understanding and familiarity with mobile apps (preferred). Previous guest experience (preferred). Excellent communication skills. Bilingual in English & Spanish is a plus.
Event Staff Benefits
Competitive Pay Rates Overtime Pay (1.5x) on Company Observed Holidays Paid Training Free Parking Discounted Employee Meals 30% discount at Miami HEAT Retail Store Eligible for monthly Elevate All-Star Recognition Program Arena Talent Experience & Department Incentives End of Season Performance Bonus Program Maintenance of required criteria
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
Seniority level
Entry level
Employment type
Part-time
Job function
Other
Industries
Entertainment Providers
#J-18808-Ljbffr