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Arlo Hotels

Room Attendant

Arlo Hotels, Miami, Florida, us, 33222

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Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Room Attendant. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more…

This position is responsible in maintaining a high standard of cleanliness in all guest rooms in hotel and assigned public areas in accordance with Arlo Hotel standards. Room Attendants play an important role for providing a home‑away‑from‑home experience for each of our guests every day. A Room Attendant will promote positive, pleasant environment for the guest and fellow colleagues and have the ability to address problems or special requests for a guest.

RESPONSIBILITIES AND AUTHORITIES

Always treat guests with courtesy and respect in a variety of situations

Honesty & Integrity

Maintain open communication with Housekeeping Managers and all other departments

Reviews daily inventory of rooms, arrivals and departures

To be mindful of the importance of personal hygiene and grooming

Adhere to hotel Health and Safety guidelines

Participate in pre-shift meeting

Ability to work under pressure and in a fast paced environment

Daily sign in and out of designated master key

Report immediately any accident and or incident which may accrue while at work

Acknowledge guest with eye contact

Use guest name whenever possible

Report all guest concerns to management in a timely manner

SPECIFIC DUTIES Guest Rooms

Prepare necessary material required to accomplish daily tasks on Room attendant cart prior to cleaning designated rooms for your shift.

Cleaning of Guest Rooms includes but not solely subject to:

Bed

Remove dirty bed linens

Replace with clean linens

Properly set bed with linens to tommie standards

Ensure if any items are missing they are reported and replaced

Bathroom: Cleaning items below but not solely subject to:

Counter and Sink

Mirror

Toilet

Shower: surfaces tile and glass

Floor: scrub floor

Shower curtain: clean and/or replace

Remove dirty towels and replace with clean towel

Other areas of the Guest Room

Dusting

Clean Walls

Safe

Curtain drawer

Windows

Vacuuming

Remove garbage from garbage bins.

Report any lost and found items to Housekeeping Manager and follow the proper tommie lost and found procedures.

Ensuring proper usage of cleaning products and chemicals ( following MSDS policy)

Ensuring proper storage of carts and equipment used by Room Attendant

Report any damages or repairs to housekeeping manager for repair by engineering.

Linen Closet/Trash Compactor/ Linen Shoot

Maintain cleanliness and organization of Linen Closet

Ensure proper usage of linen and inventory procedures

Empty dirty linens via the linen shoot and properly utilize the linen shoot

Maintain cleanliness and organization of Trash Compactor

Maintain cleanliness and organization of Linen Shoot

Guest Corridors/Guest & Service Elevators/Back of the House

Vacuum corridors daily.

Special cleaning assignments including but not limited to:

Carpet cleaning

Mattress program

Ensure that elevators are clean and free of smudges

Ensure that mirrors in elevators are free of smudges

Keep and maintain cleanliness of guest and service elevator and elevator tracks

Vacuum, dust and remove garbage in all back the house offices.

Public Space Rooftop Lounge, Lobby, Listening Lounge, Meeting Rooms, Courtyard, Public Washrooms,

Ensure floor is clean and free of debris

Clean doors as required and ensure that doors are free of smudges

Maintain high level of service in public areas, guest corridors.

Ensure that public washrooms (men’s and women) are clean and tidy and adequately supplied with paper products.

Other Housekeeping Related Duties

Participate in monthly and weekly housekeeping projects

Sign off on guest request in department log

Review work status of incomplete work at the end of each shift with Assistant Manager-Housekeeping.

Perform well under pressure situations and time demands

Support for other operating departments and guest activities

Ensure that productivity standard is being consistently followed.

Any other requests of duties from management.

REQUIREMENTS

Hotel experience preferred or commercial cleaning companies.

Ability to frequently lift, carry, pull and push up to 15lbs

Ability to occasionally lift, carry, pull and push up to 35lbs

Ability to reach hand and arms in any direction and kneel, stoop or crouch repeatedly. Described Motions: Bending, Standing Reaching and Kneeling

Ability to obtain and/or maintain on the job training certification in relation to health and safety.

ABOUT ARLO WYNWOOD Known for its colorful murals, art deco, hip vibe, and Miami’s best nightlife scene, Wynwood is the city’s most vibrant district and is home to Arlo Hotels’ latest property.

Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world’s best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape.

Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court,opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool withan outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will bea separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite.

To bring the art vibes of Wynwood to the property, Arlo Wynwood has interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior façade which will feature graffiti and artwork by local Miami-based artists.

BENEFITS

Complimentary Parking

401k Match

Paid Holidays

Paid Time Off

Medical, Dental, Vision insurance

Free Meals

Tuition Reimbursement

Training & Development

Great opportunities for career growth.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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